Unable to install voiceover, get ipod shuffle update

I'm unable to install Voiceover for my ipod shuffle 4g. When I check the "Enable VoiceOver" box and hit the apply button, I get an error message saying that "You have chosen not to contact the ipod software update server."
Interestingly, I'm also unable to use the update or restore buttons on the same page with my Shuffle. When I use either of those buttons, a dialogue box opens as though I were opening a file.

Sounds like you have some kind of firewall software or something preventing you from connecting to the update servers. Are you running any virus software or other software that blocks internet traffic on your computer? Little snitch does that, but you would know if it is on your system.
i

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