Unable to interact with computer and playbook

Connected to my computer today, asked for my usual password but failed to connect.  Checked on My Computer window for the usual Z Drive (blackberry) without success.  Could it be my device manager , connection cable or what.  Any ideas please

Hi tuppymob,
Do you have the BlackBerry Desktop Software installed on your computer? Also note, the BlackBerry PlayBook will show up as the Y Drive on your computer.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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