Unable to launch Adobe Acrobat Pro XI (Problem Event Name:APPCARSH)

Following message received while trying  open Acrobat Pro XI
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: Acrobat.exe
  Application Version: 11.0.7.79
  Application Timestamp: 536b812b
  Fault Module Name: Acrobat.dll
  Fault Module Version: 11.0.7.79
  Fault Module Timestamp: 536b80ff
  Exception Code: c0000005
  Exception Offset: 00cbf281
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1055
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Need urgent support please....

Hi KemalAFARACI,
Please try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref :  http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Launch Acrobat  in the new enabled Admin user account and check.
Regards,
Rave

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