Unable to launch cs6

adobe application manager was not allowing me to launch photoshop cs6, i am using windows and recently purchased CS6 as a single application from creative cloud, I have been unable to use this product and as a web designer this is costing me both time and money! I just want to be able download and use this!

What exact system? Are there any errors? Have you tried to run the Creative Suite Cleaner Tool and reinstall?
Mylenium

Similar Messages

  • Unable to launch After Effects CS6[Try] after installing (Stopped Working)

    Hi
    So after installing. I tried to launch AE, then during initialization or loading, it will prompt a message "Has stopped working".
    I was able to install AE CS6 and launch it properly on my laptop but I am having difficulties launching it on my desktop.
    Desktop Specs
    Laptop Specs
    CPU: i5-3570k
    GPU:
    ASUS Radeon HD 7850
    Intel HD 4000
    note: Using Lucid Virtu.
    Motherboard: Asrock Pro 3 z77
    Ram: G.Skill Ripjaw X 8gb dual kit 1600mhz ddr3
    Storage:
    SSD: OCZ Vertex 4 128gb [OS]
    HDD: 1tb Seagate Barracuda 7200rpm
    OS: Windows 8 Pro 64-bit with media center
    CPU:Intel® Core™2 Solo processor SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), supporting Intel® 64 architecture
    GPU:
    Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10
    RAM: 3gb of ddr3 1033mhz two module
    Storage: 250gb WD Blue 5200 rpm HDD
    OS: Windows 7 Ultimate 64-bit
    Event Viewer LOG
    Event 1
    Event 2
    Event 3
    Event 4
    Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab
    Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
    Exception code: 0xc0000005
    Fault offset: 0x00000000011cb03d
    Faulting process ID: 0x478
    Faulting application start time: 0x01ce2baea1dc2c6a
    Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
    Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6
    Faulting package full name:
    Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
    Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53
    Exception code: 0xc0000005
    Fault offset: 0x6ee2cce9
    Faulting process ID: 0x103c
    Faulting application start time: 0x01ce2baea914aa1d
    Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
    Faulting module path: QuickTime.qts
    Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process ID: 0x103c
    Faulting application start time: 0x01ce2baea914aa1d
    Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
    Faulting module path: unknown
    Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x00000000
    Faulting process ID: 0x103c
    Faulting application start time: 0x01ce2baea914aa1d
    Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
    Faulting module path: unknown
    Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Here are some workaround/fix I tried to do:
    Uninstal and re-install.
    Uninstall, clear avery adobe product, remove paths and traces, relaunch, and then re-install.
    Same as step 2, with firewall turned off, Anti-virus removed.
    Run installation with Administrator rights.
    Launch program via Compatibility settines Vista, Vista SP1, Vista SP2, Windows 7
    All drivers are updated and reupdated.
    Re-installed all GPU drivers.
    Refreshed my Wndows 8 OS.
    Reformated my Windows 8 OS then Installed AE cs6.
    Installed AE on my F drive instead of C [C drive is an SSD and F Drive is an HDD]
    I am able to see the AE CS6 splash screen but it will prompt a message "Has Stopped Working".
    Other things to take note:
    I am able to launch Renderer Machine without any issues.
    I am also able to launch other Adobe Products that came along with AE CS6 try version.
    Latest Quicktime version is installed.

    Hi Todd,
    Thanks you for replying.
    After updating to 11.0.2, I am still unable to launch AE CS6.
    Event LOG
    Faulting application name: MsiExec.exe, version: 5.0.9200.16384, time stamp: 0x5010a60b
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
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    Fault offset: 0x00000000
    Faulting process ID: 0xe44
    Faulting application start time: 0x01ce2bbe73884a20
    Faulting application path: C:\Windows\syswow64\MsiExec.exe
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    Report ID: b15899ff-97b1-11e2-bf56-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
    Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
    Exception code: 0xc0000005
    Fault offset: 0x000000000004f657
    Faulting process ID: 0x164
    Faulting application start time: 0x01ce2bc0b512cd76
    Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
    Report ID: f2ea4476-97b3-11e2-bf56-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
    Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
    Exception code: 0xc0000005
    Fault offset: 0x000000000004f657
    Faulting process ID: 0xcac
    Faulting application start time: 0x01ce2bc0b48fa9b8
    Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
    Report ID: 02e64db6-97b4-11e2-bf56-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
    Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
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    Fault offset: 0x000000000004f657
    Faulting process ID: 0x8dc
    Faulting application start time: 0x01ce2bc0c885d1ca
    Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
    Report ID: 063e499a-97b4-11e2-bf56-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
    Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
    Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
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    Fault offset: 0x000000000004f657
    Faulting process ID: 0xd70
    Faulting application start time: 0x01ce2bc0c86b9768
    Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
    Report ID: 18b30dc0-97b4-11e2-bf56-bc5ff44842d6
    Faulting package full name:
    Faulting package-relative application ID:
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    After Effects error: After Effects crashed previusly attempting to initialize OpenGL. Cosult the manufacturer of your graphics card for a compatiple OpenGL driver.
    After Effects error: Crash in progress. Last logged message was:<2640><GPUManager><2> Sniffer Result Code: 1

  • Unable to Launch Adobe Premiere Pro CS6 using High-Performance on AMD Radeon Graphic Card

    I have been unable to launch Adobe Premiere Pro since installing it with the error message "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again"
    Here are my specs:
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    Windows 7 (64bit)
    Intel i5 2.5 ghz processor
    AMD Radeon 6470M graphics card
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    Update:
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  • Unable to launch mini bridge

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  • 'Unable to Launch Application Error' - Java Web Start Running Under MS IIS.

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    >
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  • Unable to launch Report Builder 3.0

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    Hi,
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    No transaction information is available.

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    I'm a programming illiterate having the same problem with the latest java.
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         at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
         at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
         at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
         at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
         at com.sun.javaws.Launcher.launch(Unknown Source)
         at com.sun.javaws.Main.launchApp(Unknown Source)
         at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
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    Wrapped Exception:
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         at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
         at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
         at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
         at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
         at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
         at com.sun.javaws.Launcher.launch(Unknown Source)
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  • Unable to launch application

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    Unsigned application requesting unrestricted access to systemWell It means your application was downloaded, but if the jnlp file indicates an unrestricted access to the client, you need to sign your application.
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  • Application Error: Unable to launch application

    Hi guys,
    My name is Jay Sun and I am new this this Forums.  I am told by my professor to migrate from this Java application to Java Web Start.
    I read all about it but I'm still struggling.  I have an example program called Traffic Light.  From the TrafficLight class,
    I created a .jar file from .java file.  The jar file runs perfectly fine and I created a .jnlp file using this.<?xml version="1.0" encoding="UTF-8"?>
    <jnlp spec="1.0+"
    codebase="file:///C:/Documents and Settings/HP_Administrator/Desktop/TrafficLight" href="TrafficLight.jnlp">
    <information>
    <title>Traffic Light</title>
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    <homepage href="/jdc" />
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    <offline-allowed/>
    <resources>
    <j2se version="1.6+" />
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    <application-desc main-class="Traffic Light" />
    </jnlp>That's my .jnlp file.
    My .java file is below it.import java.awt.*;
    import java.awt.event.*;
    import javax.swing.*;
    import javax.swing.event.*;
    public class TrafficLightFrame extends JFrame {
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    private JRadioButton[] buttons = new JRadioButton[3];
    private JButton advButton;
    private JProgressBar progressBar;
    private JSlider slider;
    private JComboBox actionList;
    private JCheckBox autoButton;
    public TrafficLightFrame(String title) {
    super(title);
    buildWindow();
    setDefaultCloseOperation(EXIT_ON_CLOSE);
    setSize(400, 250);
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    private void buildWindow() {
    GridBagLayout layout = new GridBagLayout();
    GridBagConstraints constraints = new GridBagConstraints();
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    JLabel label = new JLabel("Manual");
    constraints.gridx = 0;
    constraints.gridy = 0;
    constraints.gridwidth = 1;
    constraints.gridheight = 1;
    constraints.weightx = 0;
    constraints.weighty = 0;
    constraints.fill = GridBagConstraints.NONE;
    constraints.anchor = GridBagConstraints.NORTHWEST;
    constraints.insets = new Insets(5, 5, 0, 0);
    layout.setConstraints(label, constraints);
    add(label);
    label = new JLabel("Action");
    constraints.gridx = 1;
    layout.setConstraints(label, constraints);
    add(label);
    label = new JLabel("Advance");
    constraints.gridx = 2;
    layout.setConstraints(label, constraints);
    add(label);
    label = new JLabel("Timer Progress");
    constraints.gridx = 0;
    constraints.gridy = 4;
    layout.setConstraints(label, constraints);
    add(label);
    // Add the Radio Buttons
    ButtonGroup lights = new ButtonGroup();
    JPanel aPanel = new JPanel();
    aPanel.setLayout(new BoxLayout(aPanel, BoxLayout.Y_AXIS));
    aPanel.setBackground(Color.black);
    for (int i=0; i<3; i++) {
    buttons[i] = new JRadioButton("", false);
    buttons.setBackground(Color.black);
    lights.add(buttons[i]);
    aPanel.add(buttons[i]);
    buttons[0].setText("Red");
    buttons[1].setText("Yellow");
    buttons[2].setText("Green");
    buttons[0].setForeground(Color.red);
    buttons[1].setForeground(Color.yellow);
    buttons[2].setForeground(Color.green);
    constraints.gridx = 0;
    constraints.gridy = 1;
    constraints.gridheight = 3;
    constraints.fill = GridBagConstraints.BOTH;
    layout.setConstraints(aPanel, constraints);
    add(aPanel);
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    actionList = new JComboBox(actions);
    constraints.gridx = 1;
    constraints.gridy = 1;
    constraints.gridheight = 1;
    constraints.weightx = 1;
    constraints.fill = GridBagConstraints.HORIZONTAL;
    layout.setConstraints(actionList, constraints);
    add(actionList);
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    slider = new JSlider(JSlider.HORIZONTAL, 0, 20, 1);
    slider.setMajorTickSpacing(5);
    slider.setMinorTickSpacing(1);
    slider.setPaintTicks(true);
    slider.setPaintLabels(true);
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    constraints.gridy = 3;
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    add(slider);
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    constraints.gridx = 1;
    constraints.gridy = 2;
    constraints.fill = GridBagConstraints.BOTH;
    layout.setConstraints(autoButton, constraints);
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    advButton = new JButton(new ImageIcon("RedLight.jpg"));
    constraints.gridx = 2;
    constraints.gridy = 1;
    constraints.gridheight = 3;
    constraints.weightx = 0;
    constraints.weighty = 1;
    constraints.fill = GridBagConstraints.BOTH;
    constraints.insets = new Insets(5, 5, 0, 5);
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    progressBar = new JProgressBar(JProgressBar.HORIZONTAL, 0, 8);
    constraints.gridx = 0;
    constraints.gridy = 5;
    constraints.gridwidth = 3;
    constraints.gridheight = 1;
    constraints.weightx = 1;
    constraints.weighty = 2;
    constraints.fill = GridBagConstraints.BOTH;
    constraints.insets = new Insets(5, 5, 5, 5);
    layout.setConstraints(progressBar, constraints);
    add(progressBar);
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    TrafficLightFrame frame = new TrafficLightFrame("Traffic Light");
    frame.setVisible(true);
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         at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
         at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
         at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
         at com.sun.javaws.Launcher.launch(Unknown Source)
         at com.sun.javaws.Main.launchApp(Unknown Source)
         at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
         at com.sun.javaws.Main$1.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)
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    java.io.FileNotFoundException: C:\Documents and Settings\HP_Administrator\Desktop\TrafficLight\TrafficLight.jnlp (The system cannot find the path specified)
         at java.io.FileInputStream.open(Native Method)
         at java.io.FileInputStream.<init>(Unknown Source)
         at java.io.FileInputStream.<init>(Unknown Source)
         at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
         at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
         at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
         at com.sun.javaws.Launcher.launch(Unknown Source)
         at com.sun.javaws.Main.launchApp(Unknown Source)
         at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
         at com.sun.javaws.Main$1.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               

    actually there are 2 problems here:
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    /Andy

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  • Unable to launch application error

    Everytime I try to open a jnlp file i get the Unable to launch application error. I have no clue how to fix this and would like to know a solution. I currently have JRE 6 Update 6. Here is the error info.
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    Java Web Start 1.6.0_06
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  • Application Error, Unable to launch the application Blackboard Collaborate

    I recently updated to Java 7 so I could use this service. I called up Blackboard support when it would not load and they told me to clear Cache, try downloading new deployment file, disable Windows firewall and nothing worked. They then told me to delete all versions of Java I had installed and reinstall Java 6. Here are the execeptions in the error message. Below I posted the
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    JaNeLA Report - version 11.05.17
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    7.  https://sas.elluminate.com/mr.jnlp?suid=M.B341AF2AE689D0DEFDCC7261ADA1DE&sid=99
    8.  https://sas.elluminate.com/mr.jnlp?suid=M.5EDE7727548758A71965665DE7B882&sid=99
    9.  https://sas.elluminate.com/mr.jnlp?suid=M.DF55C212D327654AE0969C0387E763&sid=99
    10.  https://sas.elluminate.com/mr.jnlp?suid=M.08C2668EDDCE02548EFB530E0A2370&sid=99
    Here are steps taken so far:
    1. Clear Java Installed Apps and Applets (Control Panel - Java 32-bit - SEttings - Delete files - Installed apps and applets - ok - ok - ok)
    2.  Delete all files in Downloads folder (from all browsers)
    3.  Allow Java in Windows firewall (Start screen - hold down Windows key and W - Search for "firewall" - Navigate to Java program name - click all boxes and save)
    4.  Ran CCleaner to remove all temporary internet files, cookies, etc. that could be interfering
    5.  When nothing else worked, uninstalled and reinstalled Java twice (on the second time, it took over a dozen tries to reinstall Java - suddenly it just worked) and both times I deleted the Sun folder (C:/Users/Me/appdata/LocalLow/Sun) at the direction of tech support
    6.  Removed old registry entries both times using CCleaner
    7.  Rebooted (something done all along the way to see if it helped)
    8.  Tried to access live classes and recordings from multiple lectures through Blackboard Collaborate Elluminate and received the same error (details included below)
    9.  Tried to access Blackboard Collaborate Elluminate with Windows firewall on, then Windows firewall off, then ZoneAlarm Extreme firewall on, then ZoneAlarm Extreme firewall off (and entire associated software package); when on, ZoneAlarm gives "super" trusted status to all parts of Java listed and gives green checkmarks for all parts of Java listed and all levels of security
    10.  End results so far:  receiving same error - nothing works
    Here's the error followed by a copy of all text from the details section.
    ERROR INFO BEGIN (my note on beginning of actual error language)
    Application Error
    Unable to launch the application.
    Name:  Blackboard Collaborate
    Publisher:  Blackboard Collaborate
    Location:  https://.../classroom-full.jar
    ERROR INFO END (my note on end of actual error language)
    ERROR More Information BEGIN
    Error:  Unable to load resource:  https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
    ERROR More Information END
    DETAILS BEGIN
    Details - Launch File Tab
    <jnlp spec="1.5+" codebase="https://na-downloads.elluminate.com/web/download/12.5">
      <information>
        <title>Blackboard Collaborate</title>
        <vendor>Blackboard Collaborate</vendor>
        <description>Blackboard Collaborate Virtual Classroom</description>
        <icon href="gemini.png"/>
      </information>
      <security>
        <all-permissions/>
      </security>
      <update check="always" policy="always"/>
      <resources os="Mac\ OS\ X">
        <j2se version="1.6" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
        <j2se version="1.7+" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Mac\ OS\ X" arch="ppc">
        <nativelib href="audio-client-macosx-ppc.jar"/>
        <nativelib href="video-client-macosx-ppc.jar"/>
        <nativelib href="classroom-browser-macosx-ppc.jar"/>
        <nativelib href="audio-client-ecelp-macosx-ppc.jar"/>
        <nativelib href="classroom-util-platform-macosx-ppc.jar"/>
        <nativelib href="classroom-gui-macosx-ppc.jar"/>
        <nativelib href="appshare-client-macosx-ppc.jar"/>
      </resources>
      <resources os="Mac\ OS\ X" arch="i386">
        <nativelib href="appshare-client-macosx-x86.jar"/>
        <nativelib href="audio-client-macosx-x86.jar"/>
        <nativelib href="audio-client-ecelp-macosx-x86.jar"/>
        <nativelib href="video-client-macosx-x86.jar"/>
        <nativelib href="classroom-browser-macosx-x86.jar"/>
        <nativelib href="audio-client-webrtc-macosx-x86.jar"/>
        <nativelib href="classroom-gui-macosx-x86.jar"/>
        <nativelib href="classroom-util-platform-macosx-x86.jar"/>
        <jar href="engine-webkit-3.3.jar"/>
      </resources>
      <resources os="Mac\ OS\ X" arch="x86_64">
        <nativelib href="audio-client-macosx-x86_64.jar"/>
        <nativelib href="classroom-browser-macosx-x86_64.jar"/>
        <nativelib href="classroom-util-platform-macosx-x86_64.jar"/>
        <nativelib href="audio-client-webrtc-macosx-x86_64.jar"/>
        <nativelib href="classroom-gui-macosx-x86_64.jar"/>
        <nativelib href="video-client-macosx-x86_64.jar"/>
        <nativelib href="audio-client-ecelp-macosx-x86_64.jar"/>
        <nativelib href="appshare-client-macosx-x86_64.jar"/>
        <jar href="engine-webkit-3.3.jar"/>
      </resources>
      <resources os="Windows">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Windows" arch="x86">
        <nativelib href="video-client-windows-x86.jar"/>
        <nativelib href="audio-client-windows-x86.jar"/>
        <nativelib href="audio-client-ecelp-windows-x86.jar"/>
        <nativelib href="classroom-util-platform-windows-x86.jar"/>
        <nativelib href="appshare-client-windows-x86.jar"/>
        <nativelib href="audio-client-webrtc-windows-x86.jar"/>
        <nativelib href="classroom-gui-windows-x86.jar"/>
      </resources>
      <resources os="Windows" arch="x86_64 amd64">
        <nativelib href="audio-client-webrtc-windows-x86_64.jar"/>
        <nativelib href="classroom-util-platform-windows-x86_64.jar"/>
        <nativelib href="audio-client-windows-x86_64.jar"/>
        <nativelib href="video-client-windows-x86_64.jar"/>
        <nativelib href="audio-client-ecelp-windows-x86_64.jar"/>
        <nativelib href="classroom-gui-windows-x86_64.jar"/>
        <nativelib href="appshare-client-windows-x86_64.jar"/>
      </resources>
      <resources os="SunOS" arch="sparc">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
        <nativelib href="appshare-client-solaris-sparc.jar"/>
        <nativelib href="audio-client-ecelp-solaris-sparc.jar"/>
        <nativelib href="classroom-gui-solaris-sparc.jar"/>
      </resources>
      <resources os="Linux">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Linux" arch="i386 x86">
        <nativelib href="classroom-gui-linux-x86.jar"/>
        <nativelib href="audio-client-ecelp-linux-x86.jar"/>
        <nativelib href="appshare-client-linux-x86.jar"/>
        <nativelib href="video-client-linux-x86.jar"/>
      </resources>
      <resources os="Linux" arch="x86_64 amd64">
        <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>
        <nativelib href="appshare-client-linux-x86_64.jar"/>
        <nativelib href="video-client-linux-x86_64.jar"/>
        <nativelib href="classroom-gui-linux-x86_64.jar"/>
      </resources>
      <resources locale="ar">
        <jar href="lang-ar.jar"/>
      </resources>
      <resources locale="bg">
        <jar href="lang-bg.jar"/>
      </resources>
      <resources locale="cy">
        <jar href="lang-cy.jar"/>
      </resources>
      <resources locale="da">
        <jar href="lang-da.jar"/>
      </resources>
      <resources locale="de">
        <jar href="lang-de.jar"/>
      </resources>
      <resources locale="en_GB">
        <jar href="lang-en_GB.jar"/>
      </resources>
      <resources locale="es">
        <jar href="lang-es.jar"/>
      </resources>
      <resources locale="fr">
        <jar href="lang-fr.jar"/>
      </resources>
      <resources locale="it">
        <jar href="lang-it.jar"/>
      </resources>
      <resources locale="iw">
        <jar href="lang-iw.jar"/>
      </resources>
      <resources locale="ja">
        <jar href="lang-ja.jar"/>
      </resources>
      <resources locale="ko">
        <jar href="lang-ko.jar"/>
      </resources>
      <resources locale="nl">
        <jar href="lang-nl.jar"/>
      </resources>
      <resources locale="pl">
        <jar href="lang-pl.jar"/>
      </resources>
      <resources locale="pt_BR">
        <jar href="lang-pt_BR.jar"/>
      </resources>
      <resources locale="ru">
        <jar href="lang-ru.jar"/>
      </resources>
      <resources locale="sv">
        <jar href="lang-sv.jar"/>
      </resources>
      <resources locale="th">
        <jar href="lang-th.jar"/>
      </resources>
      <resources locale="tr">
        <jar href="lang-tr.jar"/>
      </resources>
      <resources locale="vi">
        <jar href="lang-vi.jar"/>
      </resources>
      <resources locale="zh_CN">
        <jar href="lang-zh_CN.jar"/>
      </resources>
      <resources locale="zh_TW">
        <jar href="lang-zh_TW.jar"/>
      </resources>
      <resources>
        <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>
        <property name="sun.jnu.encoding" value="UTF-8"/>
        <property name="apple.laf.useScreenMenuBar" value="true"/>
        <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
        <property name="jnlp.packEnabled" value="true"/>
        <jar href="classroom-full.jar" main="true"/>
        <jar href="guice-2.0-no_aop.jar"/>
        <jar href="classroom-mrf.jar"/>
        <jar href="classroom-version.jar"/>
        <jar href="classroom-util.jar"/>
        <jar href="classroom-capture.jar"/>
        <jar href="extra.jar"/>
        <jar href="classroom-gui.jar"/>
        <jar href="jinx-core.jar"/>
        <jar href="classroom-core.jar"/>
        <jar href="classroom-mlf.jar"/>
        <jar href="classroom-session.jar"/>
        <jar href="classroom-feature.jar"/>
        <jar href="classroom-imps.jar"/>
        <jar href="classroom-location.jar"/>
        <jar href="classroom-swing.jar"/>
        <jar href="wsfix.jar"/>
        <jar href="classroom-app.jar"/>
        <jar href="view-core.jar"/>
        <jar href="jinx-client.jar"/>
        <jar href="view-client.jar"/>
        <jar href="video-core.jar"/>
        <jar href="command-engine.jar"/>
        <jar href="video-client.jar"/>
        <jar href="online-client.jar"/>
        <jar href="recorder-core.jar"/>
        <jar href="recorder-client.jar"/>
        <jar href="chair-core.jar"/>
        <jar href="chair-client.jar"/>
        <jar href="chat-core.jar"/>
        <jar href="chat-client.jar"/>
        <jar href="polling-core.jar"/>
        <jar href="polling-client.jar"/>
        <jar href="starttime-core.jar"/>
        <jar href="starttime-client.jar"/>
        <jar href="jdom-1.0.jar"/>
        <jar href="profile-core.jar"/>
        <jar href="profile-client.jar"/>
        <jar href="player-client.jar"/>
        <jar href="hand-core.jar"/>
        <jar href="hand-client.jar"/>
        <jar href="notes-core.jar"/>
        <jar href="notes-client.jar"/>
        <jar href="participant-core.jar"/>
        <jar href="participant-client.jar"/>
        <jar href="calculator-core.jar"/>
        <jar href="calculator-client.jar"/>
        <jar href="transfer-core.jar"/>
        <jar href="transfer-client.jar"/>
        <jar href="timer-core.jar"/>
        <jar href="timer-client.jar"/>
        <jar href="whiteboard-core.jar"/>
        <jar href="whiteboard-palette.jar"/>
        <jar href="itext-0.40.jar"/>
        <jar href="whiteboard-client.jar"/>
        <jar href="breakout-core.jar"/>
        <jar href="breakout-client.jar"/>
        <jar href="activity-core.jar"/>
        <jar href="activity-client.jar"/>
        <jar href="hazelcast-2.3.1.jar"/>
        <jar href="clustering.jar"/>
        <jar href="lm-core.jar"/>
        <jar href="lm-client.jar"/>
        <jar href="telephony-core.jar"/>
        <jar href="telephony-client.jar"/>
        <jar href="audio-core.jar"/>
        <jar href="audio-client.jar"/>
        <jar href="appshare-core.jar"/>
        <jar href="appshare-client.jar"/>
        <jar href="caption-core.jar"/>
        <jar href="caption-client.jar"/>
        <jar href="jxbrowser-3.4.jar"/>
        <jar href="jniwrap-3.8.4.jar"/>
        <jar href="engine-webkit-3.4.jar"/>
        <jar href="slf4j-api-1.5.8.jar"/>
        <jar href="slf4j-log4j12-1.5.8.jar"/>
        <jar href="log4j-1.2.15.jar"/>
        <jar href="classroom-browser.jar"/>
        <jar href="web-core.jar"/>
        <jar href="web-client.jar"/>
        <jar href="multimedia-core.jar"/>
        <jar href="multimedia-client.jar"/>
        <jar href="agenda-core.jar"/>
        <jar href="agenda-client.jar"/>
        <jar href="invite-core.jar"/>
        <jar href="invite-client.jar"/>
        <jar href="quiz-core.jar"/>
        <jar href="quiz-client.jar"/>
      </resources>
      <application-desc main-class="com.elluminate.classroom.client.branding.full.Main">
        <argument>-session</argument>
        <argument>player</argument>
        <argument>-play</argument>
        <argument>https://sas.elluminate.com/site/external/download/recording?uid=C6C6F19E808D60024636948EB0BABADC</argument>
      </application-desc>
    </jnlp>
    DETAILS END
    DETAILS BEGIN
    Exception Tab
    com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
      at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
    DETAILS END
    DETAILS BEGIN
    Wrapped Exception Tab
    java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine
      at java.net.DualStackPlainSocketImpl.connect0(Native Method)
      at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
      at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
      at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
      at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
      at java.net.PlainSocketImpl.connect(Unknown Source)
      at java.net.SocksSocketImpl.connect(Unknown Source)
      at java.net.Socket.connect(Unknown Source)
      at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
      at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
      at sun.net.NetworkClient.doConnect(Unknown Source)
      at sun.net.www.http.HttpClient.openServer(Unknown Source)
      at sun.net.www.http.HttpClient.openServer(Unknown Source)
      at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
      at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
      at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
      at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
      at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
      at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
      at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
      at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
    DETAILS END
    Message was edited by: nondev
    Added links to recorded lectures I'm trying to access and a couple of additional details that describe the situation

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