Unable to launch HP QTP in Integrated Mode

Question

Hi All
We have Solution Manager 7.1 sp 10, we have installed HP QTP successfully and when we run it independently it starts correctly however when I create test configuration thru SOLAR02 or STCE it doesn't launch.
1- Below is the screen shot when i create test configuration thru SOLAR 02 , but it didn't launch QTP
2- Alternately when i tried to launch QTP for same test configuration thru STCE , it gives below messages ( screenshot)
I would appreciate your help.
Thanks & Regards
Sidra Hasan

Answer 1

Hi Hasan,
several reasons could lead to this problem:
1. User ECATT_ET_USR is not created, has wrong password or is locked
2. Network Settings:
The integrated HP Quicktest Professional requires RFC communication via the gateway service port to the SAP Solution Manager instance.
So if the backend network is protected via firewall from frontend network the relevant network service port must be open between each gateway host of SAP Solution Manager Instance and the frontends
clients that are planned to be used with HP QTP.
To find out the gateway hostname and services port run transaction SMGW goto parameters display
The relevant parameters are:
gateway hostname
<hostname>
gateway service
sapgw<nn>
The default service port is 33<nn> while <nn> is replaced by the Instance Number of the
relevant Solution Manager Instance.
Inconsistent hostname for message server could also be one root cause of the problem.
If not already known here the link to the how-to guide for Test Automation Framework:
https://service.sap.com/~sapidb/011000358700000069232014E.PDF
Hope this helps.
Kind regards Reiner