Unable to launch InDesign CC

I have just installed Creative Cloud on my MacBook Pro laptop, which is running Mavericks Version 10.9.2. When I try to launch ID, I get "Error: Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign."
I have tried repairing my permissions and resetting the ID preferences so far. Any help will be GREATLY appreciated!!

Same problem here (Mac OS 10.9.3; InD CC 2014 install) - this is the 3rd CC install (2014 this time) of InDesign I've done and had this issue. It's absolutely ridiculous for a software install to screw up the permissions - if the permissions are right enough to permit the installation, how can they be bad when it comes to running the application?
Plus, this time I've been unable to fix the problem (prior fix was to methodically compare the permissions from a previous, successful version of InDesign, and change the current install to match).
I can't believe I'm paying Adobe a monthly fee for this kind of aggravation.
UPDATE
OK, for the sake of future victims (on a Mac), here's the fix that worked for me:
Navigate to each of the following folders, change the name of the "Version X.X" folder to "oldVersion X.X" (where X.X is the current version number), then start InDesign. That should force creation of replacement folders with corrected permissions. You can then trash the "oldVersion" folders (you'll need administrator privileges to do all this)
/Users/(your user name)/Library/Preferences/Adobe InDesign
/Users/(your user name)/Library/Caches/Adobe InDesign
Good luck.

Similar Messages

Unable to launch InDesign CC 2014

I get this message and cannot launch it. Is there a way to solve it?
Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign.

see Cant launch new inDesign CC | Adobe Community

I am unable to launch InDesign CC.

I get "Error: Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign."
I am installing on my MacBook Pro laptop, running Mavericks Version 10.9.2. Any help will be GREATLY appreciated!!

InDesign may be a better place to ask... and check your permissions
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

Unable to Launch Indesign. Insufficient permissions....

Hello, So I am on OS Mavericks and I'm using the Creative Cloud programs (Illustrator, photoshop, Indesign, Acrobat) Indesign froze up and I had to force quit. It never relaunched give me the aobe error. When I clicked OK I get "Indesign is shutting down. A serious error was detected...) I've tried uninstalling and reinstalling Indesign 3 times. Still get the same messages. I have a laptop which uses the CC programs just fine. HELP!

See Replace Your Preferences to find the paths to the TWO hidden folders where ID stores the preferences in your user library. If you don't know how to show hidden files and folders, see Access hidden user library files | Mac OS 10.7 Lion
Check to see if the folders are there and also check to be sure you have full read and write permission for them, as well as the parent folders.
Since you force quit, there's a good chance there is damaged recovery data as well that could keep ID from restarting. The InDesign Recovery folder should be in the same path as InDesign SavedData and you should empty it.

Issue launching InDesign trial

Hi,
I have installed the InDesign trial but when i launch it i get the following error message "Unable to launch InDesign as you dont have sufficient permissions to access the preferences folder. Ensure that you have appropriate permissions and the restart InDesign."
This is strange as i have installed both photoshop and illustrator trials and they are running fine?
Please help!

see Cant launch new inDesign CC | Adobe Community

Have uploaded and installed CC 2014. Several apps give this error when I try to start them: "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders" -or- The icon in the dock bounces once, and nothing

Have uploaded and installed CC 2014. Several apps give this error when I try to start them: "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders"
-or-
The icon in the dock bounces once, and nothing happens.

Windows or Mac, and exactly which operating system version?

InDesign unable to launch

Hi,
i'm using CS5 design standard under volume license.
The OS is windows 7 x64.
I'd successfully installed the suite.
However, InDesign is unable to launch despite photoshop,illustrator etc working perfectly fine.
I tried reinstalling the whole suite,reinstalling just the InDesign, disabling all startup programs and restarting but none of these solutions worked...
I also called the hotline,but was asked to pay US$39 before they can help me.
Looking for any advice available.
Thank you so much for taking the time to read.

Sorry about the lack of information.
Product:
Adobe CS5 Design Standard
under volume license.
System specs:
Hp Z400 workstation
Intel Xeron(R) W3505 2.53GHz
3GB RAM
Windows 7 Professional x64
Problem:
After successful installation, InDesign's icon(both the icon in the start menu and the .exe found in program files\adobe) failed to appear.
Upon double-clicking(both original .exe or the shortcut), nothing happens or appears.
No splash screen or error messages etc.
However, using task manager, an InDesign.exe can be seen using 50% CPU in the Processes tab,yet nothing appears in the Applications tab.
All other programs such as photoshop, photoshop x64, illustrator etc worked perfectly fine(no problem with their icons too).
Attempted solutions(didnt work):
-uninstalling the whole existing CS5 and reinstalling again.
-uninstalling just the InDesign portion and reinstalling again.

How do I resolve this with InDesign CC?"Unable to launch Adobe InDesign as you may not have sufficient permission to access the preferences folders. Try deleting the perferences folders and then restart Adobe Indesign"

This message pops up when I try to launch InDesign CC.
I tried deleting preferences by pressing CTRL-SHIFT-ALT,
and deleted preferences from there but the same problem still occurs.
I tried uninstalling and reinstalling, but problem still here... can anybody help me
Tech support directed me to Configuration error 16 | CC, CS, but I wasn't able to find "Adobe PCD" folder. So I'm stuck. Please help!

It's a permissions problem on two folders in your user Library on Mac, or in your User Profile on PC.
I believe renaming the InDesign folders in the two locations will cause them to be re-written correctly when you relaunch. For the locations, (which are HIDDEN folders) see Replace Your Preferences
You must show hidden files and folders to see them.

Constant crash on launch (Unable to open InDesign)

I recently had an error in InDesign which forced it to crash. Now I can not open it anymore without it crashing during load-up.
I had one document open when I accidently closed the document with (cmd + w). Wanting to re-open it I got an error saying I did not have permission to open the document as it may be used by another application. I then proceded to try to quit ID which caused it to become unresponsive. Following this I force quit indesign.
Since then I have been unable to open InDesign at all. It always crashes during the loading screen.
I have tried uninstalling it (also removing preferences) and reinstalling (via Application Manager) to no success.
This is using InDesign CS6 (Creative Cloud) on OS X 10.8 Mountain Lion
Any help/ideas would be greatly appreciated.
Crash Report: https://gist.github.com/ddfae3a26db382e49475

You may actaully have two different problems going on at once here.
Because you crashed with a file open the .idlk (lock) file is probably still in the directory where the file is located, and that would prevent anyone from opening the .indd and would throw the error mesage you saw.
The second problem is that the crash may also have corrupted the data in the recovery folder so ID crashes again every time it starts up and tries to recover the file you had open. Locate and empty or rename your InDesign Recovery folder, then try to restart ID.

Unable to launch File sync and to update Adobe Exchange panel in Illustrator CC 2014

I suppose that these two problems might be related, as I need the file sync to sync the extensions?
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I've since received information of a workaround - listed in a different thread: Unable to install non-standard updates - Cannot launch/update Adobe Digital Publishing for InDesign CC 2014
Try the following to enable updates:
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0 and you will find a .dat file ( AdobeUpdaterAdminPrefs.dat).
2) Please open the file in question and you will find a line item : <Suppressed>1</Suppressed> .
3) Please change the Value from 1 to 0 and save the file back in the same location.
On a Mac, essentially the same, however location: /Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
I was given further advice that DPS toolkit updates are not available when you create the deployment package from Adobe Application Manager Enterprise Edition on Mac OS. (I believe this may be the same using Creative Cloud Packager as you've found)
Deployment DPS Toolkit Update| AAMEE |Mac OS
The above article suggests that you can download and install the DPS update silently, however, an end user must be logged into computer - not really feasible for enterprise environments.
So I guess the process for this would be:
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2)Enable updates by modifying the AdobeUpdaterAdminPrefs.dat file
3)Remotely launch the DPS update silently (when someone is logged onto machine)
4)Disable updates again when complete...

Cannot Launch InDesign

I have been getting this error message when trying to launch the program:
"Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folder....."
What should I do?

give your user account read/write permissions to the adobe preferences folder.

'Unable to Launch Application Error' - Java Web Start Running Under MS IIS.

I am attempting to render the following .jnlp in MS IE:
<?xml version="1.0" encoding="utf-8"?>

<jnlp
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When I attempt to render the .jnlp in IE I obtain an 'Application Error' window stating 'Unable to Launch Application'. Clicking details gives me:
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://localhost/LottoMadness/LottoMadness.jnlp
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     at java.lang.Thread.run(Unknown Source)I have configured MS IIS for Web Start, by setting the Extension/Content Type fields to .jnlp and application/x-java-jnlp-file.
(The .jnlp is basically from 'Programming with Java in 24 Hours', as this is the book I am learning Java from.)

AndrewThompson64 wrote:
I am not used to seeing references to a local server that do not include a port number.
E.G. http://localhost:8080/LottoMadness/
I have deployed the following HTML (HelpMe.html) to the web server:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html>
<head>
     <title>Untitled</title>
</head>
<body>
Help Me!
</body>
</html>When I attempt to render the URL in IE, I see the page just fine. The URL is use is:
http://localhost/LottoMadness/HelpMe.htmlSo, I think my web server setup and usage is ok.
>
As an aside, what happens if (your MS IIS is running and) you click a direct link to..
[http://localhost/LottoMadness/LottoMadness.jnlp|http://localhost/LottoMadness/LottoMadness.jnlp]
When I click this link I get the error and exception I cited in my previous post.

Unable to launch firefox above 3.0 after upgrade attempt

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Hello Dieter,
We have used fully qualified domain name as the server name and all the services have been activated using SIAC_PUBLISH_ALL_INT.
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Unable to launch Report Builder 3.0

I am running Reporting Services 2012 in Sharepoint integrated mode. I'm using Sharepoint 2010. My server is located in the US. Both my overseas and US users are unable to launch Report Builder but the errors are different.
Overseas user:
Following errors were detected during this operation.
* [05/4/2012 7:43:26 PM] System.Deployment.Application.InvalidDeploymentException (ManifestLoad)
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  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.Manifest.AssemblyManifest.ManifestLoadExceptionHelper(Exception exception, String filePath)
   at System.Deployment.Application.Manifest.AssemblyManifest.LoadFromInternalManifestFile(String filePath)
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Hi,
My issue is not resolved as i am also facing same issue. OS of the server is windows 2012, .net 4.5 is installed so don't need to install .net 4 separately. Here i am giving error details
PLATFORM VERSION INFO
Windows : 6.2.9200.0 (Win32NT)
Common Language Runtime
: 4.0.30319.18408
System.Deployment.dll
: 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18408 built by: FX451RTMGREL
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url
: http://xxx/sites/xxxx/_vti_bin/ReportBuilder/ReportBuilder_3_0_0_0.application?SaveLocation=http%3a%2f%2fxxx%2fsites%2fxxxx%2fDocuments
Server
: Microsoft-IIS/8.0
X-Powered-By
: ASP.NET
X-AspNet-Version: 4.0.30319
Application url
: http://xxx/sites/xxxx/_vti_bin/ReportBuilder/RptBuilder_3/MSReportBuilder.exe.manifest
Server
: Microsoft-IIS/8.0
X-Powered-By
: ASP.NET
X-AspNet-Version: 4.0.30319
IDENTITIES
Deployment Identity
: ReportBuilder_3_0_0_0.application, Version=11.0.3000.0, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=x86
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* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of http://xxx/sites/xxxx/_vti_bin/ReportBuilder/ReportBuilder_3_0_0_0.application?SaveLocation=http%3a%2f%2fxxx%2fsites%2xxxx%2fDocuments resulted in exception. Following failure messages were detected:
+ Application manifest has either a different computed hash than the one specified or no hash specified at all.
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COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [8/25/2014 3:37:07 AM] : Activation of http://xxx/sites/xxxx/_vti_bin/ReportBuilder/ReportBuilder_3_0_0_0.application?SaveLocation=http%3a%2f%2xxx%2fsites%2fxxxx%2fDocuments has started.
* [8/25/2014 3:37:07 AM] : Processing of deployment manifest has successfully completed.
* [8/25/2014 3:37:07 AM] : Installation of the application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [8/25/2014 3:37:10 AM] System.Deployment.Application.InvalidDeploymentException (HashValidation)
- Application manifest has either a different computed hash than the one specified or no hash specified at all.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String&
errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Deployment.Application.InvalidDeploymentException (HashValidation)
- File, MSReportBuilder.exe.manifest, has a different computed hash than specified in manifest.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, Hash hash)
at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, HashCollection hashCollection)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
appSourceUri, String& appManifestPath)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Unable to launch application with webstart

Hi all, hope someone can help
I recently installed j2se 5.0 update 1 and uninstalled my earlier version of 1.4.2_06.
Since uninstalling the earlier version I am unable to run my application, I get the following error:
An error occurred while launching/running the application.
Title: Uploader
Vendor: Me
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Could not parse launch file. Error at line 0.
This is from the exception tab:
JNLParseException[ Could not parse launch file. Error at line 0.]
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Here is a copy of my jnlp file
<?php
header('Content-type: application/x-java-jnlp-file');
echo '<?xml version="1.0" encoding="UTF-8"?>';
echo '<jnlp spec="1.0+" codebase="http://www.******.com.au/uploader/fileuploader" href="fileuploader_jnlp.php">';
echo ' <information>';
echo ' <title>Uploader</title>';
echo ' <vendor>Me</vendor>';
echo ' <homepage href="index.html" />';
echo ' <description></description>';
echo ' </information>';
echo ' <resources>';
echo ' <j2se version="1.4"/>';
echo ' <jar href="fileuploader.jar" main="true" />';
echo ' <jar href="JimiProClasses.jar" />';
echo ' </resources>';
echo ' <application-desc main-class="fileuploader.FileUploader">';
echo ' <argument>http://www.********.com.au/uploader/fileuploader/upload.php</argument>';
echo ' <argument>25/</argument>';
//echo ' <argument>100000</argument>';
//echo ' <argument>thomas:test</argument>';
echo ' </application>';
echo ' <security>';
echo ' <all-permissions/>';
echo ' </security>';
echo '</jnlp>';
?>
The application runs fine if I uninstall version 5.0 and revert to 1.4.2_06
but I would like it to be compatible with newer versions of java.
P.S. Im not a programer so if you could explain to me in simple terms what Im doing wrong it would be great.
Thanks in advance
Dean

I'm a programming illiterate having the same problem with the latest java.
Unable to Launch Application
Exception:
JNLParseException[ Could not parse launch file. Error at line 0.]
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     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
     at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
     at com.sun.javaws.Launcher.launch(Unknown Source)
     at com.sun.javaws.Main.launchApp(Unknown Source)
     at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
     at com.sun.javaws.Main$1.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Wrapped Exception:
java.io.EOFException: encoding.error.not.xml
     at com.sun.deploy.xml.XMLEncoding.decodeXML(Unknown Source)
     at com.sun.javaws.jnl.XMLFormat.parse(Unknown Source)
     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)
     at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
     at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
     at com.sun.javaws.Launcher.launch(Unknown Source)
     at com.sun.javaws.Main.launchApp(Unknown Source)
     at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
     at com.sun.javaws.Main$1.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
What am I supposed to do? Java Web Start is supposed to be dummy friendly :(
Edit: Problem solved! It seems the file wasn't completely removed and parts of it were corrupted under the java viewer-resources (old cache messing it up). Once removed the problems were gone, so anyone having this problem should check that out :D
Edited by: Mr.O on Jul 21, 2008 10:32 PM

Unable to launch InDesign CC

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