Unable to launch Topology Services LMS 4.0

When i try to launch topology services in LMS 4.0 i get prompted to install a java plugin. When i install this it tells me to restart the browser but nothing is changed, it asks me if i want to install the java plugin again. Any idea why this is happening?
/Viktor

so you are accessing LMS from the server itself?
Can you uninstall all other Java versions and reinstall only the one from the LMS server, then try again.
Alternatively you could try to access LMS from a client which has no Java installed. Install the LMS Java on that client and see if this works. If it is successfull I would recommed to uninstall the other java versions from the LMS server and reinstall only the "lms java" if you still want to use it to access LMS.

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Unable to launch Topology Services in LMS 4.1

When I try to Launch Topology Services from windows 7 client I am getting the following error message:
Cannot connect to ANIServer: ANIServer7.0-CCADLMS001
Attached is the screenshot for reference. Also attaching the SC QUERY and SYSTEMINFO files.
I have done the following steps so far:
Open the orb.properties file.
Windows: NMSROOT\lib\classpath
where NMSROOT is the directory where you have installed Cisco Prime LMS.
Set the property as follows:
jacorb.dns.enable=off
Go to Admin > Trust Management > Local Server > Certificate Setup.
The Certificate Setup page appears.
Enter the IP Address of the Cisco Prime LMS Server in the Hostname textbox.
Populate the other columns as explained in the Online help for Administration of Cisco Prime LAN Management Solution 4.1.
Click Apply to generate the self-signed certificate.
Restart the daemons by net stop crmdmgtd and net start crmdmgtd
checked the firewall settings and in the client and server. Tried disabling firewall also. No go.
Please help.
Regards,
Ramakrishnan Natarajan

I confirm that Martin. Good spotting!. I just noticed it in a server I installed yesterday. These 2 lines were added to the hosts file.
127.0.0.1       localhost
127.0.0.1   LMS4
A bit silly for both, since these entries were allready in the hosts file, done by the windows install I think
127.0.0.1       localhost
::1             localhost
Cheers,
Michel

Can't Launch Topology Services - LMS 3.1

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Hello,
I've got (again) an issiue with CiscoWorks LMS 3.1.
I can't launch the Topology Services.
The App tries to launch and doesn't complete the launching process.
Please see the attached screenshot.
I'm running Java 1.6.0_05 (the special cisco works delivered version)
I use the FireFox, but the problem occured with Opera as well.
ANIServer and ANIDbEngine are running. After the problem occured, ANIServer has the ProcessState "Running with busy flag set".
A Restart of the service fixed this state.
Any idea what would solve that issue?
Thanks in Advance

Hi Joe,
thanks again for your response.
I really hoped that i overviewed some system specs that doesn't fit with cisco works...unfortunely that wasn't the fact.
What is really anoying is that we had already LMS 2.6 running. Topology Services was functionating properly (with the same client specs...well an older java version tough)
I read the LMS 3.1 Quick Start Guide again and double checked my system specs:
Client Operating System:          Windows Vista - SP1
Client RAM:                             3GB
Virtual Memory:                       6144 MB
Default Location:                      English (United States)
C:\Windows\System32>java -version
java version "1.6.0_05"
Java(TM) SE Runtime Environment (build 1.6.0_05-b13)
Java HotSpot(TM) Client VM (build 10.0-b19, mixed mode)
Some tests with different browsers:
Firefox 3.5               ->               X
Opera 10.51             ->               X
IE 7 (7.0.6001.18000)->               X (At least this one is officialy supported)
Checking the reachability of some ports:
(from client to server)
43242/tcp     ->     reachable (ANIServer, Campus)
42342/tcp     ->     reachable (OSAGENT, CiscoWorks Common Service)
I checked the server's chort hostname. It is perfectly resolveable on the client. (also backwards)
Am I missing something important here?
Thanks in advance

Topology Services - LMS 4.0

Hi all,
When I open the topology services of my LMS, I see an overview of my network layout. In LMS I can choose several layout templates "Circular, Hierarchical, Symmetric, Orthogonal.
When I choose to do my own network layout, I can move the devices to another place on the layout map. But the links between the devices are not moved. This results in links going all over the place. It's a real mess.
Is there a way to straighten the links up?
Thanks,
Best Regards,
Joris

Hello, I did check the permissions on the CSCOpx folder and 'causer' has "Full control" permissions, and I don't mess with folder permissions or other settings. When someone else on our team has a decent looking map with no or minimal bent links, we sometimes copy their Layer~2~View.xml file to the other user directories. This works sometimes, but we eventually get a map with numerous bent links between devices.
Cisco TAC was recently working on my workstation, looking at my map, clearing my Java cache, relaunching the map, increasing or decreasing my Java cache, relaunch map, over and over again. No answers yet though, but will update this post when I know more.

Unable to launch Enterprise Service Respository

Hi Frnds,
When i am trying to open ESR and ID its giving error that Unable to launch ESR,unexpected error
i installed correct version of JDK,
unexpected exception:java.lang.Exception
please help me on this, i read some blogs also but i am unable to find solution.
Regards,
Raj

>
Volker Kolberg wrote:
> For PI71 you need Java 1.5 as you may know.
> If this is not the cause then go to the details tab of this error message and post its content. Normally there is more informatrion than just that a java error has occurred.
> Regards,
> Volker
i dont think this is the pre-requisite...i am having java 1.4.2_13 and i am still able to open and work on PI7.1

Essbase 11.1.2 - Unable to launch Shares Service

Hi,
I'm installing Esbasse on Windows server 2008, one server has Shared Services, and the other has Essbase.
Shared Services installed with all default settings with no errors. However when I launch the foundation URL "http://servername:1900/interop/" I get an "Error 404-not found"
Any advice as to what I should check?
Thanks!
Peter

I still get the same error page.
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found
The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.
If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

Topology services cannot connect with multihomed LMS 3.2

Hi,
I'd like to ask for you help. I've installed LMS 3.2 on a server with 2 NICs and we're having a problem executing Topology Service from a remote host.
When I try to launch Topology-Services I get the following error:
Campus Manager Error: "Cannot connect to ANIServer: ANIServer6.0-<hostname>"
Probable cause: "Unknown hostname..."
Recommended Action: "Check wether the ANIServer6.0-<hoostname> process is up and running"
I can see in the java trace that the host communicates correctly with the primary NIC and I don't know for what reason, it uses the second NIC IP of the LMS server when it has to connnect to the OSAGENT service (port 42342 ).
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClientHelper: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClient: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule._AniClientStub: try again ..
network: Cache entry found [url: https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref, version: null] prevalidated=false/0
network: Connecting https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref with proxy=DIRECT
network: ResponseCode for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : 304
network: Encoding for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : null
network: Disconnect connection to https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref
network: Connecting socket://<IP_NIC_secondary>:42342 with proxy=SOCKS @ <proxy>:8080
For security reasons, the host is strictely not allowed to communicate with the secondary NIC (it is not routable).
- Is it possible to bind all the communications of the "remote client" to the primary NIC IP ?
- How can I force the java client to use the primary NIC when it concerns the OSAGENT service ?
- Is Topology Services supported with multi homed configuration ?
Thanks in advance for your answers.
Regards.

Kindly check if the hostname of the server is resolveable properly with the correct IP address on the client machine and port 42342 is not blocked between server and client in any way.
Its must that client must resolve the hostname of the LMS server with the correct IP Address. If DNS is not configured on the client machine, then you need to do manual entry in the host file of the client machine. I hope you are able to launch the topology from the LMS server.
Also check this :-
To run Topology on a multi-homed machine, there are two requirements.
•All IP addresses must be configured in DNS.
•Owing to restrictions with CORBA, only one IP address can be used by the client or browser to access the server. You must select one IP address as the external address, with which the client will login to the CiscoWorks server.
To select an IP address, modify the gatekeeper file located in NMSROOT\lib\vbroker\gatekeeper.cfg
where NMSROOT is the directory (opt/CSCOpx by default) in which CiscoWorks is installed.
Replace every instance of external-IP-address with the external IP address you choose, and remove the "#" character, from the following:
•#vbroker.gatekeeper.backcompat.callback.host=external-IP-address
•#vbroker.se.exterior.host=external-IP-address
•#vbroker.se.iiop_tp.host=external-IP-address
•#vbroker.se.interior.host=external-IP-address
After modifying the gatekeeper file, restart the Daemon Manager. To do this, first stop the Daemon Manager by entering:
net stop crmdmgtd
Now, start the Daemon Manager by entering:
net start crmdmgtd
Hope it helps
Thanks
Gaganjeet

Campus manager topology services error

I have LMS installed at a customer site and it was working fine but lately when i was preparing a session for the customer i tried to open the topology services under campus manager but i received the following error " unable to launch the application "

What is the jre version you are using to launch topology services? What workstation are you using? Do you get the same behavior from the server? Post a screenshot of the error.

Topology Services Applet error: "No JRE found in configuration file."

Is there an issue with IE7 and opening up Topology Services? Or can someone guide me in fixing this error message?
I'm using LMS 3.1 and had uninstalled all of my Java versions and installed jre-6u5-windows-i586-p_withjacorb.exe on my client. However, when I clicked the Topology Services link I would get the Java splash window for a bit and then nothing happened (the next two applet windows wouldn't load).
When I tried to launch Topology Services from another box using IE6, everything worked fine. I tried the same steps above on another box with IE 7 and that worked fine too.
So I tried a few installs and uninstalls of different Java versions and found that if the version was other than 6_5, I'd get the Java splash screen with the first applet window telling me I had the wrong version. When I'd uninstall all Java versions again, reboot, then install the correct Java version, I wouldn't get anything past the first Java splash screen. After a few attempts at this, I now receive the following error when I click on Topology Services, "Bad installation. No JRE found in configuration file."
How can I get to this configuration file on my client to let it know that I do indeed have the right version of Java on my box?
--Jeff

Campus 5.1 works just fine with IE 7.0 and JRE 1.6.0_5. It sounds like this particular client may be in bad shape. Typically, I recommend one uninstall all versions of Java from a client, reboot, then install the one version that comes with LMS. I also recommend that for IE, one adds the LMS server as a Trusted Site in IE. You might also try disabling anti-virus software temporarily to see if that helps.
For Campus 5.1, you will also need to open TCP ports 42342 and 43242 from client to server.
It may be that this client is in such bad shape that it will need to be rebuilt to get Java working correctly.

Telnet from topology services

hello
we are upgrading from CW LMS 2.6 to 3.2
we found that in this version we are not able to telnet to devices from topology services
in this link
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.3/release/notes/cs33rel.html#wp54971
i found this bug : CSCsh49922
i think this is our case.
they give only the solution for Windows XP client systems with Internet Explorer 7 browser. the solution works but
is there any other solution if i am using Windows server 2003 with IE 8 (i am telnetting from the server itself).
actually i permit telnet to devices only from ciscoworks machine (acl).
i tried firefox with windows server 2003 but it was not successfull

You should uninstall all versions of the JPI, then try and launch Topology Services from the server. You will then get a page which has a link to download JPI 1.6.0_11 from the server itself. Download, and install this plug-in as the local Administrator. Then, relaunch your browser, and relaunch Topology Services. You should see some additional jar files installed. At this point, you can switch from local Administrator to your actual user, and Campus should work. Telnet should aslo work provided you have the telnet.exe binary installed on the system.

Campus Manager Topology Services

Hi,
How to configure the refresh rate for the Layer 2 View under Topology Services,submenu of Campus Manager, in LMS 2.1
By the default the refresh rate is 5 minuets, is there anyway to configure it?
Thanks

What is the jre version you are using to launch topology services? What workstation are you using? Do you get the same behavior from the server? Post a screenshot of the error.

LMS 4 - Topology Services does not launch

Hi,
I've just installed a LMS 4.0 and try to open the Topology Services Section to view the network, but when I click at Topology Services does not launch. I attached a picture with the message:
Steps that I've already tried (some of then base ond this forum)
- Launch Ciscoworks by name
- Use JAVA version 1.6.0_24
- Use Internet Explorer 7.0
- Use Firefox 3.6
- Restart the browser many times
- Restart the Server many times
I hope that somebody alredy seen this messagem and give a suggestion.
Thanks in Advance

I would like to thanks for all of you that reply my message and try to help it, but I found the solution and explanation for my problem on this forum. The problem is related with the user that is trying to open the Topology Services, when you click on it, JAVA starts a routine where is necessary to record 3 files (.jar) at an specific directory into Java folder, and by default, the windows user for any PC has USERS privileges, so it's not possible to record any data into Java folder, so to solve the problem, is necessary to :
Go to c:\Program Files\Java and add the USERS group permission FULL CONTROL to this folder, restart the browser and after that you will be able to open the Topology Services.

LMS 4.0.1 - telnet from topology services map

On a LMS 4.0.1 :
I want to know what is the right way to change the telnet program on the campus mgr map (topology services map), when right-clicking a device icon and selecting telnet.
I would like to use a tool of mine, and not to launch a telnet command from the IE browser.
I changed the default telnet of Windows in the registry, but the program is still launched as a telnet URL in the browser and this is not what I would like to do.
If anybody has any clue ? thanx
Marc - CCIE 2700

With LMS 4.0.1 I use Java 1.6.
The Java Plug-in control panel is different (no way to configure the DCMSSH parameter).
And this parameter is used with LMS 2.5 or 2.6 as per the example in the link you provided.
are you certain it applies to LMS4.0.1 as well ?
Additionaly, I don't want to use SSH, but only Telnet.
Thnak you
Marc.

In LMS , I can not lunch Application [Topology Service ]

Dear Expert
In LMS , I can not lunch Topology Service that there're alert "Unable to lunch Application ".
Maybe it's problem in Java but I've already re-install JAVA and ,Cash file and restart Server also.
but still can not work so Could you please advise How I sovle it ?
Thanks you very much
D.Peera

This problem has always been fixed by clearing the IE Internet Temp Files within the Internet Options control panel. I recommend you close IE, open the Intenet Options control panel, clear the files, then increase the allowable temp size to see if that fixes this. A size of 500 MB should be sufficient.

Cisco Prime LMS 4.2.1 Topology services issue

Dear ,
Topology services is not accesible on Win 7 client machine.On cisco works server it is ok.
I reinstalled the Java but still same issue.Please help .

I've seen this issue happen repeatedly on some machines. The root cause seemed to be in the bowels of the Java version / installation on the client. The solution which I found to work most reliably was to uninstall Java completely on the client and then launch a CiscoWorks applet like Topology Services.
At that point, LMS will redirect you to the Java binaries that are provided on the server where they will be downloaded and installable on your client. That particular binary package has all of the optional Java bits to insure optimum compatibility with LMS. Subsequent client Java upgrades to the more current version did not seem to affect the interoperability following that procedure.

Unable to launch Topology Services LMS 4.0

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