Unable to link click box to Word document

Question

I am using Captivate 2 to create a click box. On success the
click box should open a Word document in a new window. I have saved
the Word document in the same folder with my swf. After testing the
click box, I get an error message IE was unable to link to the Web
page you requested. The page might be temporarily unavailable.
What is weird that the Open URL or File on success works fine
if I set the Word document to open in the current window. This
option is not possible, because I do not want users leaving the
course. Am I doing something wrong? Please advise.

Answer 1

I'm facing this problem since Captivate 2
but I just skip the link file part....
But now i doing my personal portfolio
which got huge link pdf and mpeg link file...
so I've tried Captiv8r method
but after publish into .exe
when i click the clickbox
i will appear ERROR sign and won't open the link pdf file
I've followed all the steps:
1. From Captivate, click File > Create a MenuBuilder
project...
2. Choose the "Blank Project" type and click OK.
3. Click Options > Project Options...
4. Change the Width to 320 and the Height to 200 (These are
the minimum settings)
5. Click OK to dismiss the Project options.
6. Click Insert > Clickbox...
7. You should see a "New Clickbox" dialog. There should be an
empty field labeled "Link".
8. Type only your document file name into the Link field.
9. Place a check mark in the "Save file with project" check
box, and click OK to dismiss the dialog.
10. You may see a warning dialog where MenuBuilder is
quibbling about the document not being present. Don't let this fool
you. Just click NO to advise you don't wish to browse for the file.
11. At this point you should see a small object on your
MenuBuilder. It should say "Clickbox" and be positioned in the
middle of the project.
12. Drag the sizing handles until it totally covers the area.
It should totally cover the whole area.
13. Now click the Export toolbar button.
14. MenuBuilder will then prompt you to save the project. Go
ahead and give it a name to appease it and click the Save button.
15. Select "Flash Movie" from the Export Options dialog and
click Next >.
16. Type a file name, choose a location to store the movie,
make sure the "View project after export" option is NOT selected,
then click the Finish button.
17. Now you may close MenuBuilder. You are finished with it.
We go back to Captivate.
18. In Captivate, open the slide with the link you wish to
use to open the document. The goal here is to click Insert >
Animation... and suck in the .SWF you created using MenuBuilder.
19.Then position that over an image or something that will
clue your user to click it.
I've follow all the step
but in NO.8 & No.9
If I just type the file name (and no link)
I can't place a check mark in the "Save file with project"
check box
and when I import the swf into Captivate
It will show a message:
"Adobe Captivate - Captivate link test.cp
The Adobe Flash file contains action script that reference
"root". This might cause the adobe captivate project to work
incorrectly or to stop working. do u want to continue to add this
file?"
and After burning in to CD
I can't open the PDF link file!
and it will jump out a ERROR:F sign! (actually what is the
"F" means? FXXK? haha~)
After several times try and error
I've slightly make some changes at NO.8 procedure:
8. Type only your document file name into the Link field.
(I've choose and place the file with whole link & file
name,
which is: C:\Unzipped\Captivate testing\D herbal tea
Leaflet(C).pdf
and then now I can check the "save file with project"
checkbox)
after output to a swf and insert animation in captivate
although captivate also show the "Adobe Captivate - Captivate
link test.cp
The Adobe Flash file contains action script that reference
"root". This might cause the adobe captivate project to work
incorrectly or to stop working. do u want to continue to add this
file?" message
but now i can open the link file (in same folder with .exe
publish file)
in any other computer!
I've checked the action script inside the link.swf which i've
created, and get the result:
// Action script...
on (release)
var szArg = "D herbal tea Leaflet(C).pdf";
var szWindow = "_blank";
if (_root.FlashPlayer == "1")
getURL("FSCommand:execfile", szArg);
else
getURL(szArg, szWindow);
} // end if
it shows the file name only!
Now it's no problem!
PS: U cannot open the link file under preview mode
it won't open
but after publish into .exe
u can open the link file!
Sorry my english is very poor
anyone don't understand can download my testing project from
here:
http://rapidshare.com/files/71506514/Captivate_testing.zip
Thanks Captiv8r again for helping us!
Lulu
Malaysia, Kuala Lumpur