Unable to link clips due to generic import error.

I am using Premiere Pro CC, up to date, on Windows 7 Pro 64 bit. After week's vacation opened large project to find all clips offline. When I linked, they located fine but OK produce "the importer reported a generic error". I know the clips are on their hard drives and have not changed position. I am not sure of next step. I have always been able to link before though have not used "locate" dialogue box. Checking other projects reveals consistent problem with importer.

a couple of things to try would be deleting the Cache files and resetting the Preferences.

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Dropping media, generic import errors galore

I'm in the middle of an edit and when I came back to it the day after starting it, this is what greeted me. An annoyingly large image below.
It has dropped several media files and when I try to reimport them, replace them or link them, I get the ever so helpful "generic import error". Any suggestions? The files that I'm trying to use are in the same path as those that work and I'm using a RAID drive so I don't understand why this is a problem all of a sudden since the files seem to be perfectly intact and work everywhere else.
I'm using Creative Cloud, so the software is up to date and OS X is the latest version.

OK.
Next, open a new, empty project. Go to Edit>Preferences>Media... Take note of where the Media Cache files are stored. In the section below, Clean the Media Cache Database. Close Premiere Pro and use Finder to go to the location previously noted for the Cache files. Delete them. Reopen Premiere Pro, and then your project. Let it rebuild the cache.

Premiere CC v7.2 "generic import error" Sony xdcam 422 50mb / PDW F800

I'm receiving a "generic import error" when attempting to import Sony XDCAM footage in to Premiere Pro CC v7.2.0 (PC). The footage is in the original file structure transferred from a Sony XDCAM disc. The format is 1920x1080p, 29.97, 50mbps mpeg-2 long GOP (CBR). Shot with a Sony PDW F800 camera. It opens and plays fine with the Sony XDCAM viewer. I've tried importing the entire folder structure from PP media browser with no success. Not getting any thumbnails or previews from the files. PP will import the proxy files (mxf/mp4) but not the mpeg-2 HD media. Any insight on this issue would be greatly appreciated.

Hey Wil, got this figured out quite painlessly considering the train wreck that it was to begin with. The material consisted of 4 mxf discs all with sequentially numbered duplicate filenames from disc to disc… cameramen love to torture editors. Simply renaming the clips using the OS would not work so here’s what I did. Starting with Bridge I identified the HD material apart from the 8 audio files and 1 proxy file per clip by performing a file search using the letter (V), only the HD video material has a (V) in the filename. Next I copied only the video files to a work folder as to not alter the original disc structure, I did this for each mxf disc. Next critical step was to turn off all metadata logging in Bridge except the filename metadata, then I used the batch renaming function with 3 criteria: 1-seed each filename with the disc number, 2- retain original clip name, and 3-rename extension to mpg. I did this for each disc. Next step was to batch encode using AME. I processed each disc using the same codec as the original source material, MXF/OP1a, Sony XDCAM 50mb with smart rendering codec enabled. My system ripped through this process at amazing speed, it retained the original source clip time code and the quality appears to be unaltered from the original. The reason for turning off the metadata logging in Bridge was to strip off the mxf reference, AME would not process the files by simply renaming them using the OS. Total time to clean-up train wreck; 40 minutes.
BTW: I did not need the associated audio from these clips otherwise there would have been an extra step involved using premiere’s nesting feature as you had mentioned.
Happy Holidays.

PS CC 2014 can't start on Mac OSX "Unable to initialize Photoshop due to a Program error"

I just downloaded and installed Adobe Creative Cloud including Photoshop CC 2014 and Lightroom on an iMac and a Macbook, both with OS OS X 10.10 (14A389).
On both Macbook and iMac i get the same error when I try to start PS CC 2014: "kon photoshop niet initialiseren vanwege een programmafout". Or in English: "Unable to initialize Photoshop due to a Program error".
In PSErrorLog.txt (~/Library/Preferences/Photoshop CC 2014 Settings/PSErrorLog.txt) I see:
2015:01:24 13:57:05 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141204.r.310/photoshop/main/photoshop/sources/ UColorState.cpp : 737 : REQUIRE failed
I uninstalled and reinstalled: doesn't help
The use of Cleaner Tools didn't solve the problem
How can I get PS CC 2014 up and running ??

On another simular question was the answer:
Either your default color settings files are corrupted, or they are missing (they're in the system application support folder).
Uninstalling and reinstalling should put the default files back in place.
Those files are missing. Uninstalling and reinstalling doesn't put hem back in place.

After downloading and installing PS CC2014 i wanted start the application but got a message "Impossible d'initialiser Photoshop en raison d'une erreur du programme", in english sth like unable to initiate PS due to a programe error. I did an uninstall and

After downloading and installing PS CC2014 i wanted start the application but got a message "Impossible d'initialiser Photoshop en raison d'une erreur du programme", in english sth like unable to initiate PS due to a programe error. I did an uninstall and a new download, but the problem's always there

Try this: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Generic import error - Lion - CS5.5 - Will not import

Hi. I just upgraded to cs5.5 with Lion and now a number of my previous cs4 projects will not load various flavors of video. One major problem I discovered was that after installing Lion, both of my Quicktime folders in the user and system library were missing (the system library is hidden in Lion by default, so I revealed it). These folders hold various quictime components, which I recreated from a backup. Now Quictime will play all of the video, but PPro responds with a generic import error. I have included a number of screen shots below showing the video file and library info. (I wish bridge would interogate the files and provide this information, but I use video spec). Any assistance would be greatly appreciated. I have a number of clients waiting for resolution. Thank you. -Jeff

Well, I solved the problem but I had to de-install Lion to do it, so I will not close out the thread until I update the post after the next Lion attempt.
Here are the steps I took.
Clean Install of Snow Leopard from the DVD. This erased everything on the HD.
Update all system software.
Download and install Quicktime 7.6.6
Register Quicktime Pro (Fortunately I had the old receipt) This drops in the AppleMPEG2Codec.component
Copy over the AppleHDVCodec.component to the user library.
Install CS5.5
Big smile.
One important change is that I did NOT install Final Cut this time.
I just copied in the missing AppleHDVCodec.component to the library.
I had this file in the correct folder post install of Lion, but for some reason PPro would not recognize it.
My best guess is some other file (maybe a framework file) in the library was corrupted or altered during the Lion Installation.
I also have not copied over all of the other codec.compents yet. I plan to drop these in as needed if new import errors occur.
Below are the screen shots of the new librarys.

CS4 Generic Import Error

I have a project that was exported using the project manager, all files, in Premiere CS3 on another workstation. The folder was copied to a portable HDD and copied onto one of my edit drives. In this project were many, (400), PSD files with layers.
When I went to open the project, got a message that it needed to be converted to CS4. I am now getting a File Import Error and the Error Message, "The importer reported a generic error." and it is on every PSD file.
I really hope Adobe has a fix for this cause it's NOT ACCEPTABLE. We've gone to great lengths (and cost), to put Adobe suites on all of our workstations due to the belief that everything was 'compatible'. Help me out here Adobe, I can't afford to take the time to re-import every PSD file and arrange the layers in the project.

Update....it was only tow files that were messing up. I hit ok, and skip, and somehow, the other files are imported correctly.
BUT, we discovered another problem where the CS3 didn't save raw video files to the folder when using the project manager to export the project. Preview files are o.k. but my video source files are missing.

I am unable to install iTunes due to Windows Installer error message on Vista

I needed to update my iTunes since I purchased the iPad2. My Windows Vista machine will not allow me to update the program due to a "Windows Installer" error message. I first attempted to update, then I uninstalled and am unable to reinstall the software."There is a problem with this Windows Installer package. A program required for this install to complete could not be run..."

I finally got the program to install/run. I downloaded a third copy and saved it again on the desktop. I selected "Run as Administrator" instead of "Run" It must have been the 10th plus time I tried to install, but this time it completed. I don't know if the "Run as Administrator" was the key since it is Vista, or if I just got lucky. Either way I am relieved.

Constant "generic importer errors"

I've been plagued by constant error messages of "The importer reported a generic error." This happens with both XML files as well as media files. Sometimes this happens with files that are from the same camera roll as other files that work just fine.
I've uninstalled, used the cleanup tool and reinstalled, but it has been of no help.
I hope someone has some suggestions, because this causes epic delays in production.

OK... some discussions of "missing" things... not all may apply to you, but reading MAY point you in the right direction
Missing Content http://forums.adobe.com/thread/1065117
-and Cloud http://forums.adobe.com/thread/1029098
Missing Presets/Activation http://forums.adobe.com/thread/1050730?tstart=0

Unable to open website due to scope application error

Hi guys. I am completely new to this forum so I hope I explain this well enough. I have an eee pc running xandrox os. I upgraded to firefox 3.6 today. Now I cannot open the website surgeons.org as I get this error "the scope application has not been enabled." I have no idea what this means or how to fix it. Have reviewed the forum but the dicussion is beyond me. Can anyone offer advice please. Thank you

You are a bit unclear as to your relationship to the website in question... is it yours? You make it sound like you're just a visitor. If it's the latter, the only thing you can do is to contact whoever maintains the site and tell them to fix their code.
If it's your site, then there's a big clue as to what you need to do in the next part of the error message (after the bit you quote):
Before application variables can be used, the application state management system must be enabled using the CFAPPLICATION tag.
That does kinda explain what you need to do.
It would probably be useful to read up on what it's saying, starting with <cfapplication>:
http://help.adobe.com/en_US/ColdFusion/9.0/CFMLRef/WSc3ff6d0ea77859461172e0811cbec22c24-7d 69.html
Or perhaps instead Application.cfc:
http://help.adobe.com/en_US/ColdFusion/9.0/Developing/WSc3ff6d0ea77859461172e0811cbec22c24 -7d39.html#WSc3ff6d0ea77859461172e0811cbec22c24-68e0
And probably about the CF application framework in general (indeed the latter is a subsection of this):
http://help.adobe.com/en_US/ColdFusion/9.0/Developing/WSc3ff6d0ea77859461172e0811cbec22c24 -7e19.html
Also, you should not have robust exception handling switched on on a production server. Switch it off.
Adam

Why am I unable to purchase items due to a technical error on my previous billing method

I neednformation on how to sort out an error on a previous billing method that is affecting any further abilities to purchase thro my Apps store.

Sign in, activation, or connection errors | CS5.5 and later
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When trying to sync my phone it tells me that it is unable to do so due to an unknown error. (-54)

I am trying to get my tones back onto my iphone but it wont sync. Im also having trouble with some missing music that I purchased awhile ago. Thanks and sorry in advance if this is the wrong section to post this dilemma.

Please read this article to see if it helps:
http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit

Unable to start SAP due to the connection error with Oracle

Dear All,
We have done distributed installation. CI, Oracle has been installed successfully.
But when we tried to connect the DB from CI. we are getting the error
R3trans -d is giving the return code 00012, when we tried to start system from CI.
Following is the trans.log error
$ more trans.log
4 ETW000 R3trans version 6.09 (release 640 - 26.10.04 - 15:45:42).
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time   : 05.05.2009 - 18:03:30
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: R3trans -d
4 ETW000 trace at level 2 opened for a given file pointer
4 ETW000 [dev trc     ,00000] Tue May 5 18:03:30 2009                              48 0.000048
4 ETW000 [dev trc     ,00000] db_con_init called                                    11 0.000059
4 ETW000 [dev trc     ,00000] create_con (con_name=R/3)                             40 0.000099
4 ETW000 [dev trc     ,00000] Loading DB library '/usr/sap/BSW/SYS/exe/run/dboraslib.o' ...
4 ETW000                                                                              37 0.000136
4 ETW000 [dev trc     ,00000] load shared library (/usr/sap/BSW/SYS/exe/run/dboraslib.o), hdl 0
4 ETW000                                                                            3493 0.003629
4 ETW000 [dev trc     ,00000] Library '/usr/sap/BSW/SYS/exe/run/dboraslib.o' loaded
4 ETW000                                                                              18 0.003647
4 ETW000 [dev trc     ,00000] function DbSlExpFuns loaded from library /usr/sap/BSW/SYS/exe/run/dboraslib.o
4 ETW000                                                                              34 0.003681
4 ETW000 [dev trc     ,00000] Version of '/usr/sap/BSW/SYS/exe/run/dboraslib.o' is "640.00", patchlevel (0.32)
4 ETW000                                                                             120 0.003801
4 ETW000 [dev trc     ,00000] function dsql_db_init loaded from library /usr/sap/BSW/SYS/exe/run/dboraslib.o
4 ETW000                                                                              20 0.003821
4 ETW000 [dev trc     ,00000] function dbdd_exp_funs loaded from library /usr/sap/BSW/SYS/exe/run/dboraslib.o
4 ETW000                                                                              42 0.003863
4 ETW000 [dev trc     ,00000] New connection 0 created                              20 0.003883
4 ETW000 [dev trc     ,00000] 0: name = R/3, con_id = -000000001 state = DISCONNECTED, perm = YES, reco = NO , timeout = 00
0, con_max = 255, con_opt = 255, occ = NO
4 ETW000                                                                              23 0.003906
4 ETW000 [dev trc     ,00000] db_con_connect (con_name=R/3)                         25 0.003931
4 ETW000 [dev trc     ,00000] find_con_by_name found the following connection for reuse:
4 ETW000                                                                              18 0.003949
4 ETW000 [dev trc     ,00000] 0: name = R/3, con_id = 000000000 state = DISCONNECTED, perm = YES, reco = NO , timeout = 000
, con_max = 255, con_opt = 255, occ = NO
4 ETW000                                                                              20 0.003969
4 ETW000 [dev trc     ,00000] Got ORACLE_HOME=/oracle/BSW/920_64 from environment
4 ETW000                                                                             300 0.004269
4 ETW000 [dev trc     ,00000] -->oci_initialize                                     20 0.004289
4 ETW000 [dev trc     ,00000] Client NLS settings: AMERICAN_AMERICA.WE8DEC        4762 0.009051
4 ETW000 [dev trc     ,00000] Logon as OPS$-user to get SAPR3's password            29 0.009080
4 ETW000 [dev trc     ,00000] Connecting as /@BSW on connection 0 ...               22 0.009102
4 ETW000 [dev trc     ,00000] Allocating service context handle                     22 0.009124
4 ETW000 [dev trc     ,00000] Allocating server context handle                      13 0.009137
4 ETW000 [dev trc     ,00000] Attaching to DB Server BSW (con_hdl=0,svchp=110791c98,svrhp=1107942f8)
4 ETW000                                                                              67 0.009204
4 ETW000 [dev trc     ,00000] Assigning server context 1107942f8 to service context 110791c98
4 ETW000                                                                           39616 0.048820
4 ETW000 [dev trc     ,00000] Allocating user session handle                        29 0.048849
4 ETW000 [dev trc     ,00000] Starting user session (con_hdl=0,svchp=110791c98,srvhp=1107942f8,usrhp=11079cd38)
4 ETW000                                                                              24 0.048873
4 ETW000 [dboci.c     ,00000] *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1034
4 ETW000                                                                            2415 0.051288
4 ETW000 [dev trc     ,00000] server_detach(con_hdl=0,stale=1,svrhp=1107942f8)
4 ETW000                                                                              28 0.051316
4 ETW000 [dev trc     ,00000] Detaching from DB Server (con_hdl=0,svchp=110791c98,srvhp=1107942f8)
4 ETW000                                                                              18 0.051334
4 ETW000 [dev trc     ,00000] Deallocating server context handle 1107942f8         142 0.051476
4 ETW000 [dbsloci.    ,00000] *** ERROR => CONNECT failed with sql error '1034'
4 ETW000                                                                              25 0.051501
4 ETW000 [dev trc     ,00000] Try to connect with default password                  20 0.051521
4 ETW000 [dev trc     ,00000] Connecting as SAPR3/<pwd>@BSW on connection 0 ...
4 ETW000                                                                              19 0.051540
4 ETW000 [dev trc     ,00000] Allocating server context handle                      11 0.051551
4 ETW000 [dev trc     ,00000] Attaching to DB Server BSW (con_hdl=0,svchp=110791c98,svrhp=1107942f8)
4 ETW000                                                                              27 0.051578
4 ETW000 [dev trc     ,00000] Assigning server context 1107942f8 to service context 110791c98
4 ETW000                                                                           33038 0.084616
4 ETW000 [dev trc     ,00000] Assigning username to user session 11079cd38          15 0.084631
4 ETW000 [dev trc     ,00000] Assigning password to user session 11079cd38          13 0.084644
4 ETW000 [dev trc     ,00000] Starting user session (con_hdl=0,svchp=110791c98,srvhp=1107942f8,usrhp=11079cd38)
4 ETW000                                                                              22 0.084666
4 ETW000 [dboci.c     ,00000] *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1034
4 ETW000                                                                            1858 0.086524
4 ETW000 [dev trc     ,00000] server_detach(con_hdl=0,stale=1,svrhp=1107942f8)
4 ETW000                                                                              18 0.086542
4 ETW000 [dev trc     ,00000] Detaching from DB Server (con_hdl=0,svchp=110791c98,srvhp=1107942f8)
4 ETW000                                                                              19 0.086561
4 ETW000 [dev trc     ,00000] Deallocating server context handle 1107942f8         123 0.086684
4 ETW000 [dbsloci.    ,00000] *** ERROR => CONNECT failed with sql error '1034'
4 ETW000                                                                              24 0.086708
4 ETW000 [dblink      ,00419] ***LOG BY2=>sql error 1034   performing CON [dblink#1 @ 419]
4 ETW000                                                                              57 0.086765
4 ETW000 [dblink      ,00419] ***LOG BY0=>ORA-01034: ORACLE not available           18 0.086783
4 ETW000                        ORA-27101: shared memory realm does not exist
4 ETW000                        IBM AIX RISC System/6000 Error: 2: No such file or directory [dblink#1 @ 419]
2EETW169 no connect possible: "DBMS = ORACLE                           --- dbs_ora_tnsname = 'BSW'"
Could you please provide us the relavant solution.

hi
> 4 ETW000 [dblink      ,00419] ***LOG BY0=>ORA-01034: ORACLE not available           18 0.086783
Check for your ORACLE_HOME and ORACLE_SID
ORA-01034 is thrown during you attempt to upgrade because there is an invalid entry in one of the following files:
/etc/oratab
/var/opt/oracle/oratab
Regards,
Nitin Salunkhe

Getting "generic error" when linking clips. Generic not a helpful word.

Getting "generic error" when linking clips. Generic not a helpful word.

Zero information also does not allow anyone here try to help
More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840

Unable to create index due to a data import

New data was recently imported into a table which was already indexed by Oracle Text (8.1.7). Now, when I try to recreate the index, I get the following error:
ERROR at line 1:
ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine
ORA-20000: interMedia Text error:
DRG-10516: failed to perform DDL operation due to an Oracle error
DRG-50857: oracle error in driddl.PolicyCreate
ORA-00001: unique constraint (CTXSYS.DRC$IDX_COLSPEC) violated
ORA-06512: at "CTXSYS.DRUE", line 126
ORA-06512: at "CTXSYS.TEXTINDEXMETHODS", line 78
ORA-06512: at line 1Any assistance would be appreciated.

<BLOCKQUOTE><font size="1" face="Verdana, Arial, Helvetica">quote:</font><HR>Originally posted by [email protected]:
The constraint violation is on a column on the dr$index table under the ctxsys user. This has probably occurred because the drop of the index prior to recreating it has not been entirely successful. I suggest that you delete the entry from this table manually. I have done this in the past and it has worked.<HR></BLOCKQUOTE>
Yes, that did the trick. Thanks!
null

Unable to link clips due to generic import error.

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