Unable to listen to iTunes purchased music after swaping shell.

My Dell D600 computer broke down. No big surprise coming from that model. I had the shell swapped and kept the same hard drive, but can no longer listen to the songs I purchased from iTunes. This even includes new downloads since the swap. All of the music I uploaded from CDs works just fine.
I receive the following to error messages:
1. This computer is not authorized to play "Song Name". Would you like to authorize it? (I enter my password and click "Authorize">)
iTunes accesses Music Store
2. Then I receive "We could not complete your Music Store request. An unknown error occurred (-208).
This has happened every time since I have swapped my shell. Each time I have been online (I even downloaded new music one time from iTunes) and have tried from multiple locations - office, wireless, home. I cannot listen to any iTunes purchased music. Any ideas other than going to Best Buy for CDs??? Thanks!

Spyder 282:
If you are running a version of iTunes older than iTunes 6.0.4, the first thing to do is update to 6.0.4. Choose About iTunes from the Help menu in iTunes. If you are already at 6.0.4, or if updating does not help, the next thing to try is to deauthorize your computer for the iTMS account using the Deauthorize Computer option in the Help menu. Then play of the iTMS songs and re-enter your authorization info.

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