Unable to load Add-ons
Hello,
I have recently added the Fixed Assets and Outlook Integration Add-ons to my SAP Business One 2007 A (8.00.234) SP: 01 PL: 09 system. Whilst it appears to have connected through the Add-On Manager screen when i log out of SAP and log back in I get the following error message when it tried to load/configure the Add-Ons:
Fixed Assets - Connection string not valid
SAP Business One Outlook Integration - Connection string not valid
Would anyone be able to advise on a solution?
Kind Regards
Juan
Hello Huan,
You may check these threads:
Problem with Implementation License
Problem after installing the License Key File
add one not connected
Thanks,
Gordon
Similar Messages
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I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Unable to Manage Add-ons to My Account over the In...
On 27th Oct I signed up for a telephone and broadband service in a shopping arcade.
On 29th, I got a letter from BT detailing the order. The add-ons I expected were missing. I was particularly worried that I was Ex Directory and I did not want to lose my existing entry - the directory staff might close off at any time, leaving me unlisted for a whole year.
The letter told me I had an e-mail address and password, and I should check for e-mails regularly. During November I tried to access it but couldn't. I looked at BT sites and there were promises that I could amend my details over the internet.
- "Welcome to My BT
- My BT has everything you need online - you can view and download your bills 24/7, manage all your services, track your orders, get the latest offers and help - and much more"
I could not get this to work either.
Nearly 30 different explanations/advice I got for why I had no e-mail and couldn't change Add-ons over the internet are listed below.
(1) 0800 111 4567: E-mail is not working because the line is not yet connected.
I asked for technical support since this seemed to conflict with the letter.
(2) Security locked - give it 5-10 min.
I tried for 80 min. On dialling the same number
() explanation 1 again, and I asked to speak to a supervisor.
(3) Super said wait until Broadband is connected.
BT.custhelp let me send a complaint (I would rather have called it a problem at this stage). I also e-mailed a copy to the salesman.
The salesman asked me to explain what I had, in fact, patiently and carefully put in the e-mail.
(4) He said he would call BT and cancel the order. I told him I thought his brinksmanship was a poor show.
(1 again) He said to wait until the line was connected and it would be easy to sort out.
(5) Eventually he insisted on handling the Directory Entry: I also wanted a slight change to the entry so that it said {Surname} {Wife's initial} and {My initial}. It took three attempts to get him to understand this, possibly because he was in the noisy arcade. This is why I prefer to do things on-line or by post.
(6) E-mail in reply to the "complaint": wait until connected. The originator said that he was to send a helpful e-mail within 24 hours. Call closed. I had 7 days to re-open it (what if on holiday?) The e-mail never arrived.
I re-opened. A... in Belfast 'phoned me - she was enthusiastic about helping me.
(7) Unfortunately, she had already gone into my account and changed me to paperless billing. This is not one of the things I wanted - another reason to want to do my own amending on-line. She volunteered to change this so I will get both paper and on-line bills.
(6 again) She will send me a helpful e-mail with a link, and she persuaded me that the call could be closed. I am not sure I ever got that e-mail.
(8) A... 'phoned again to give me a number to call about the directory entry: I thought she had arranged something and the number she gave me would connect me with someone who would know.
The engineer arrived, connected me to BT and transfered the number. He was efficient and helpful. (But he knew nothing about BT e-mail etc.)
The 'phone line worked well and the Broadband was faster than my previous service.
I got to access my Btinternet.com e-mailbox.
I could not access BT.com/youraccount to change my Add-ons because
(9) The system claimed I had chosen the security question "Mother's Maiden Name" from a list given to me. I had not chosen this. A... had asked me that question in order to set it up but when I did not reply immediately, she gave me a choice and let me set up a different question.
Later, I accessed this web page again and instead of asking me for Mothers Maiden Name, it asked me to set up the security question and gave me the options.
I tried to get in to update my Add-ons or my Account.
(10) "We are sorry. Our records show ... Outstanding order on this line ... to discuss ... helpful advisor on 0800 731 0286 8 am to 10 pm Mon to Sat".
(11) I 'phoned this. A2 said this was Directory Entry business, but it would clear at midnight.
(10 again) The following day, same message on BT.com.
I remembered A...'s words and 'phoned the number she had given regarding my Directory entry.
It was a general number for Directory things and when I got through the "Press 1 for ..." maze, the Advisor seemed to have no record of my problem.
(12) She said that I did have a Directory Entry, so either the original threat in the letter to make me Ex- has not (yet) been processed or the salesman came through.
(13) With regard to the listing, I explained what I want, but what she said in her thick accent gave me mixed feelings about if I will get it.
(14) 0800 713 0286 again. Advisor said there was no outstanding order. I should be able to get on now. I tried BT.com again
(15) "We are sorry ... we have noticed you already have one of our great package deals. Please call one of our helpful advisors on 0800 800 150 who will advise you on how to change your package."
I tried again. This time, I get
(16) "We are sorry we are unable to show you what your calling plan and add ons are. You may still change them on line - simply click the Change your Calling Plan link. Or contact a customer advisor on 0800 800 150 from 8am to 10 pm Monday to Saturday." I clicked 'Change your Calling Plan'.
The next screen showed a radio control against my Account number and phone number and another to allow me to enter an alternative number and my postcode. I clicked the control against my existing details and ticked a check box to confirm me as the account holder. A screen told me that my 'phone line was being checked. The next screen was a repeat of the message about already having a package deal.
I called 0800 800 150. I had a lot of trouble working out an appropriate key to press in response to the automated message and I got told
(17) "We do not have an order for you", but I got some more options. Remember that it says on the internet that I can call from 8am to 10pm. Ut was only 9:15.
(18) After going through all the rigmarole, I was told that Advisors are available 8am to 9pm.
(An e-mail to my BT.com preferred address told me I could now look at my bill online. I followed the link. The web page had no bill on it and none of its four links got me access.)
I called 0800 800 150 again.
(19) The advisor did not know anything about the internet - I should contact BT Shop on 0800 917 0510 where someone would talk me through it. Unfortunately, they were now closed for the weekend.
(20) He continually pushed for me to do my Add-ons over the 'phone - yet he had obviously not listened to what I had said since he wanted to fix the wrong things for me.
I received a letter confirming signing up for online billing.
An e-mail on Btinternet.com thanked me for signing up to BT.com.
(21) I was to click a link in it to finish the procedure. I did this.
Immediately I was set up for On-line Billing only. No advance warning. No confirmation screen. It seems incredibly easy to update my details over the internet to what BT want them to be, but, once again, it was impossible for me to get in and update them to what I wanted.
(22) Logging out I got "We are sorry, but there has been a problem/ Your order can not be fulfilled".
(23) The letter mentioned screen option "Profile". There was one called "Your Profile". I had not tried this before. It sent me off to a screen about BT OneID. A red herring.
(24) I called BT Shop. Internet was nothing to do with them.
I called 0800 800 150 again. The Advisor said she would also have recommended BT Shop.
I called 0800 800 150 again. A transfer, I forget where. No sooner had I got through than I was cut off by a dialling tone.
Dialled 100. After a strange procedure, I was through to an Accounts Advisor.
After another little adventure, he put me through to what I thought he said was the Accounts Department.
(25) The lady said that Call Centres know nothing about the internet, and that I will never be able to use it to access my details since I will only be able to speak to Call Centres. She said she was in the Cancellation Department.
(26) This probably meant that the previous Advisor had thought that my only hope was to cancel my entire service and get a new one.
She transfered me to Billing.
(27) S... checked my details and said that I did not have Paperless Billing set up(!), nor Direct Debit. I think also redit/Debit Card details that I had seen on one of the internet pages. She assured me that if I put these in I would be able to amend my Add-ons (I could change/delete these afterwards if I wanted).
Setting up the Direct Debit was complicated by one screen saying that I could change to a Regular Payment or Direct Debit, and the next only mentioning Regular Payment: in trepidation I opted for the Regular Payment, and the screen after that allowed me to set up the Direct Debit.
Having set up all the options suggested, I waited to be able to change my details. And waited.
It was at this point that I searched the internet for "We have noticed you already have one of our great package deals." It came up with BT Community Forum, and that the visitors all say how helpful the Moderator is. Here goes.Hi Jim-in-Hemel,
Welcome to the forum. Sorry to hear of the problems you're having with your order.
If you could send in your forum username and BT account details to the email address registered against my profile I'll see what we can do to help.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Is there a device I can buy to prevent lost time loading add-ons at public libraries?
I'm only self-taught via trial and error in internet browsing. My access to the web is at various public libraries. Each time I log in, the library pc makes me go thru the time consuming process of loading 8 or 9 add-ons. I suspect there might be a small device I can buy that will save and reload add-ons on public internet computers. If so, what is such a device called?
You could try using Portable Firefox on a flash drive that is if the terminal allows usb connections or to transfer over with settings on desktop.
http://portableapps.com/apps/internet/firefox_portable -
Unable to access Add-Ons Page after Firefox Security Update.
When I click the add-ons page (after installing the latest Firefox security update) (6.0.1 I think) I get a message that Firefox would show me nifty add-ons IF I WERE CONNECTED TO THE INTERNET. I am connected. Only Firefox pages won't connect.
Hi
such things are often due to cookies - you can either clear all cookies, or use the filter/search to find 'live' and/or 'hotmail' ones - via Safari-Preferences-Security-Show Cookies.
Then quit safari & check again. -
Once enabled, the add-ons load every time I run firefox, however when I reboot my system I am required to re-nable the add-ons again. I have read through a lot of your faq's and not found this issue raised anywhere.
The rest of my system remains relatively unchanged from before. (ie. I don't recall making changes to anything else that might affect the add-ons)See:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.com/kb/Preferences+are+not+saved
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.com/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.com/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available. -
How do i install adblock plus when add-ons don't load?
i just installed windows on my desktop and i was trying to get all the adons i enjoy in my laptop. the most useful of which is adblock plus. the issue is, whenever i attempt to click "add to firefox" it loads for a second and then gives up. also the addon page within firefox refuses to load (i think it is a related issue). i have searched the firefox help page and all i could find was instructions for mending update glitches.
java is up and running
i uninstalled the ask toolbar
i have not nuked firefox yet and started overTry this & see if it helps solve your issue.
[[Unable to install add-ons or extensions]] -
I recently re-installed FireFox 7 but now when I go to Tools>>>Add-Ons nothing comes up. I cannot even find any add-ons to add. I even went to Google and tried to get to the add-on page that way, but I cannot access anything having to do with FF Add-Ons. I tried typing https://addons.mozilla.org/ into the navigation area of the browser but all I get is a "Problem Loading Website" page that says "The connection has timed out...The server at addons.mozilla.org is taking too long to respond.."
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.
You can also check for problems with preferences.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences -
Can't install add-ons or remove old ones
Hello,
I've done a fair few re-installs on my OSX and I'm now running 10.9.5 with Firefox 33, however every time I reinstalled, I copied over my profiles folder to have the saved passwords, history and add-ons already setup.
Recently something strange has been going on, I can't install an add-on, it installs but even after a restart it says it will be isntalled after restart.
I can't delete one, same thing as above, so I had to delete majority of them manually.
Every time I load firefox, it checks for add on compatability, which it didn't do before.
Is this some sort of a permissions issue or? I'd do a fresh install however I need to retrieve my passwords and browsing history first, and only way I know how to do that is with a plugin.
Any help would be appreciated!It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.
You can reset all prefs to have a fresh start and delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
Unable to open new window (but able to open new tabs).
Sometimes unable to open Add-ons tab.
The add-on extensions do not seem to be working, even though they seem to be ENABLED (except adblock plus).
When restarting in safe mode, or disabling ALL add-ons the browser works normally, thus new windows open, add-on tab opens etc.
Tried to enable one thing at a time, but it seems that when enabling WHICHEVER TWO add-ons, firefox starts acting "weirdly" (no new windows etc.).
Tried disabling hardware acceleration, but it didn't solve the problem.
Tried uninstalling firefox and then reinstalling. At first it all seemed working perfectly well: new windows opened, extensions working etc. But after a couple of restarts (of firefox and computer) it all got back to the same situation.
Tried uninstalling ALL add-ons and everything worked well. After installing the SECOND add-on and restarting firefox things get "wrong" again.
It all started after upgrading to Firefox 20.0.1.Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Hello I got update 23 and when it finished and restarts it cks all my add on's and then its ready to finish updating. but this update the cking for good add ons keeps scanning each time i turn on firefox. so the 1st part of the 2 part scans ok but when it scans the 2ed part to ck add ons it does not finish and just goes away so then every time i turn on friefox it keeps doing this instead of laoding my home page firefox keeps opening up and then the firefox home page opens when i have my home page set to open up my yahoo acct. how do i get 23 update to stop scanning my 10 add ons and will then finish installing so my windows 8 laptop will get past this problem?? I hope U can tell me what to do and all my add ons are ok and my extensions are all good too!! thanks for helping me??
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
You can also check for problems with preferences.<br />
Rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences -
I recently had to reset my plugins using Firefox 12 in safemode to get rid of an extension/add-on causing a redirect problem. All has been well, except a plugin I needed no longer works. It is called "missing-e" and is for Tumblr.
I have tried reinstalling it at least 5 times, per their instructions, and am now here after they said it was a browser issue. I do get prompted to install it to firefox, I have it install, I get the message it was installed correctly - but then it never shows up in either the Extensions or Plugins area under Add-Ons area (though nothing ever shows up in Extensions). And the features it enables in tumblr are not enabled.
The 'missing-e' people sent me here saying they believe this is a browser problem.Are you talking about plugins or extensions (Tools > Add-ons > Extensions) as you mention Safe mode?
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available. -
Firefox closes and wont open on installing certain add ons
I was using Firefox today and suddenly one of the add ons ( Download Helper ) started to be irresponsive. I tried to close firefox and reopen it and wont open. The icon flashes and goes away. I removed the app using Appzapper and downloaded and run a clean reinstall. Now, I went on to download all the add ons I used to have (Download Helper, Sage and few others) and restarted firefox and the symptoms reappeares. I tried to create a new profile and it didn't work. I used Safe mode to deactivate the plugins and it works, whenever one of them ( which I used to have before the problems ) is activated Firefox crashes. I went on to create a new Account and tried the same and it is working perfectly. So, can you tell me what I might have done wrong to cause this?
Hello Pranav.
If your Firefox is closing unexpectedly, see this support article:
http://support.mozilla.com/en-US/kb/Firefox+crashes
If you are unable to install add-ons, see this support article:
http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons
Remember that if you have a problem with a specific add-on, you need to contact its author for support. -
I am running on a Mac OSX 10.6.4. After updating Firefox to 3.6.10, a few add-on disappeared. Specifically, Delicious, 1Password, Stumble ON and Buckts. I looked for updates and none were available. I've run through the view menu and preferences but can't find an option to restore these functions. Do all these add-ons need to be updated to be compatible with 3.6.10 or is there something in the update that wiped out these views.
Add-ons that worked in 3.6.9 and earlier versions of 3.6 should also work in 3.6.10.
The first thing I would try is to delete the files that store details of installed add-ons. If one of those files is corrupt it can cause problems with add-ons not being listed. For details of how to do that see the corrupt extension files section of the [[Unable to install add-ons#Corrupt extension files|unable to install add-ons]] article. -
re-install because of earlier problems, most current version. Usual plugins, all up to date.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
If this hasn't helped then also delete possible addons.json and addons.sqlite files.
You can reset all prefs to have a fresh start and delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
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