Unable to load camera raw plug-in update.

My Photoshop version is 12.0.4 x64 - when I run update it shows "up to date".
When I try to install the plug-in it tells me to contact support.
Why can't I install the updated plug-in?

What version are you installing?
You can only install up to 6.7 in CS5. Beyond that you need the free raw to DNG converter.
Do you own a PC or Mac?

Similar Messages

  • Unable to find Camera raw  plug-in in new Elements 8 on a Mac

    I have a Mac Snow Leopard and a Nikon D700 camera
    In checking which version of camera raw is in my newly purchased {Photoshop Elements 8) I checked the plug-in folder.  Just in case I also checked Photoshop Elements 8 Pre-set and filter folders
    No camera raw plug-in.  
    Can some one assist - I must be missing something.
    thank you
    Sue

    Even though you have LR2, i would update both pse8 and bridge to the
    latest camera raw plugins to keep your workflow the same regardless
    of the program used. (5.6 is the latest version)
    If you want to check for the camera raw plugin in pse8, go to
    Help>About Plug-in>Camera Raw.
    The actual camera raw plugins are not in the pse8 plugins folders,
    but in Program Files\Common Files\Adobe\Plugins.
    As an added bonus on mac with pse8, you have access to full
    camera raw in bridge, which has a few more processing options
    than LR2 has. (Cmd+R to open a raw file in bridge using the full
    camera raw)
    MTSTUNER

  • Camera-raw plug-in update for CS5.5

    I've just bought a Fuji XE-1 camera and I've read that one needs the 7.4 version of the camera raw plug-in to handle its (RAF) files.
    However, when I try to update to this version I get the message that this is not ment for my CS5.5
    Why is this and what should I do to be able to  work with the RAF-files?
    I use the 64-bit version and converting the files to DNG seems to be not the solution.

    The Fuji XE-1 was first supported in Camera Raw 7.2.
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    Camera Raw 7 and above is only compatible with Photoshop CS6 and above. It will not work with CS5.5.
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    Your options:
    Upgrade to Photoshop CS6 to get Camera Raw 7+
    Join the Creative Cloud
    Download the free DNG converter and convert all Raw files from the XE-1 to DNG then edit the DNGs in CS5.5
    http://www.adobe.com/products/photoshop/extend.displayTab2.html

  • Unable to install Camera RAW 8.5 update

    Hi...
    I'm trying to update my Photoshop CC camera raw to the latest version 8.5.
    Every time I install the ACR 8.5 update. It is stated as successful. But when I open a raw file, I can see that it is still 8.0.
    I have tried uninstalling everything, ie Photoshop, Bridge & CC desktop app, than reinstall. But the outcome is still the same.
    I'm using Windows 8.1.

    Hi,
    You can try this link:
    Camera Raw 8.5 and DNG Converter 8.5 now available

  • Unable to download Camera RAW 8.5 update

    I'm using CS6, Photoshop Extended, MAC OS 10.9.3. Can't download Raw update to 8.5 successfully. Download hangs indicating 2 min. remaining. Error log shows success. Back in Photoshop RAW is not updated. Is anyone else having a similar problem? Thanks.

    you can use the dng converter, Camera Raw 8.5 and DNG Converter 8.5 now available

  • Camera Raw plug in update

    elements 11 will noty open a Nikon D7100 raw image.  I think i need to download Camera Raw 7>4 but the help menu in Elements 11 will not let me do that.
    suggestions?

    thank you.  that doesn't make sense but a lot of things on adobe.com don't make sense.
    anyway, he can download directly from here: http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected

  • Camera Raw plug-in update for PE12

    When will PE12 support camera raw for the Canon Powershot GX7 ?

    If you are talking about the G7 X, there won't be an upgrade for Photoshop Elements12 that will support that camera. Elements 12 can use up to Camera Raw 8.5, the camera requires at least 8.7. You could download the DNG converter 8.7.1 and create DNG copies that can be used by Elements 12. Or, you can upgrade to Photoshop Elements 13.

  • Unable to install Camera Raw update in PSE trial

    New Trial user and unable to import Raw file and unable to download camera raw plug-in.
    Message title was edited by: Brett N

    Frederick2013
    I think that I can help but am definitely going to need more specific information:
    1. What version of Photoshop Elements and or Premiere Elements do you have and on what computer operating system is it running?
    2. If you go to Help Menu/Updates in either the Photoshop Elements Full Editor or Premiere Elements workspace, are there any updates waiting for you?
    3. When you attempt to do the Help Menu/Updates, are you getting an error messages relating to Servers or other?
    4. What do you want to do with the raw file that you intend to use with an Elements program:?
    a. Edit in the Camera Raw Dialog in accessed from Photoshop Elements?
    b. Import a raw or dng image into Premiere Elements for media purposes, not editing in the Camera Raw dialog?
    5. From what camera are these camera raw files coming?
    The answers to all of the above are expected to resolve the matter for you.
    Looking forward to your follow up.
    Thanks.
    ATR
    Add On...Are you having trouble posting a reply? I ask since I do not see a reply message in your post which is designed 2.

  • Camera raw plug in not showing up as an option in the file menu the plugin was updated?

    I am trying to adjust the white balance using photoshop elements 11, all the information I have come across tells you how to do it using the camera raw plug in.  This has been updated and still I do not see it listed when I click on the file menu.  I take photos of antique gold lockets using a light house and even though the custom white balance is set on my camera the photos are still coming out too canary yellow.  I need to be able to adjust the colors so that they are more antique rose gold looking and have been reading different articles and videos on how other people adjust the colors and would like to try a couple of the ways I have seen but am unable as the camera raw plug in is not showing up as an option.  Any suggestions on how I can solve this problem would be most appreciated.  I have tried the quick fixes, color and contrast etc and not getting the results I am looking for... Please tell me what to do...

    You never see it in the file menu. But if you go to File>Open As in windows you should be able to choose Camera Raw as the format.
    On a mac it would be file>Open, choose the file, choose camera raw as the format>Open.
    That's assuming these aren't raw files. If it's a raw file, just plain ol' file>Open and selecting a raw file should open the file in the converter.

  • Unable to install Camera Raw 6.3

    Recently upgraded from PSE7 to 9 however found that my raw files from my camera were not supported (canon 550d). Downloaded camera raw 6.3, however I cannot install/run the program. In the Adobe Application Manager (Updates) I get the following: Some updates failed to install preceeded by a red triangle. In the box below I get: Update is not applicable. I am using Windows 7, upgrade from Vista.
    Any ideas/help/solutions would be greatly recieved.

    Ankush,
    Manythanks for the reply. Yes I was attemping to install the wrong version and
    have now updated to the correct version however I still get an error message
    saying "Unable to use Camera Raw plug-in. It is not compatible with this version
    of Photshop Elements". I can see my image when on a thumbnail view but when I
    select open the error message appears. Any ideas?
    Regards,
    Bob

  • Camera Raw 6.7 Update not working

    I have photoshop CS5 and need to edit camera raw images. I downloaded and installed the 6.7 camera raw plug in update, but it's still not working! HELP!

    what version of cr is shown in ps (help>about plugin>camera raw)? 

  • Camera RAW plug in needed.

    I have PSE6 installed on my MacBook Pro - OSX 10.6.8 (SnowLeopard) - and I now have a Fujifilm HS20 EXR, but I cannot use the RAW mode as PSE6 doesn't recognise my RAW files.
    Where can I get a Camera RAW plug-in update that will allow me to carry on using the RAW facility on my new camera ?

    To use your raw images in PSE6 you would need to download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format (keep your originals as backups and for use in the camera manufactures software)
    Windows download click here DNG Converter 7.3
    Mac download click here DNG Converter 7.3
    You can convert a whole folder of raw images in one click. See this quick video tutorial:
    You Tube click here for DNG Converter tutorial

  • ?unable to open raw photo file after downloading camera raw 7.4 update?

    Can anyone help please.
    I recently had my lap top wiped and have had to re load CS6.  I have also downloaded the camera raw 7.4 update (I use a Nikon D7100 camera) The update downloads without any problems, I go through download, install and then finish, but I still am unable to open my raw photos.  I get the following message...   'if you are attempting to open a raw file from a digital camera, make sure you have the latest raw camera update installed'.  I have no idea why it is doing this, or how to combat it.  Any suggestions would be much appreciated.  Thanks in advance.
    Gail

    Hi Benjamin,
    You were right. It was the camera's provided software transfer system. I've copied them directly from the (same) card to the desktop and works.
    Many many thanks! Cheers

  • I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

    I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

    Canon 1DX support was added to ACR in version 6.7, 7.1.  An updated CS6 should be at level ACR 8.6.  If your ACR is not at level 8.6 try using CS6 menu Help>Updates.  If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
    Adobe - Adobe Camera Raw and DNG Converter : For Windows
    Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

  • I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please

    I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.

    This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
    Camera Raw plug-in | Supported cameras
    So you can upgrade to CS6 and ACR 8.7.1
    or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
    Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
    or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
    And here is a great video tutorial on how to use the converter.
    https://www.youtube.com/watch?v=0bqGovpuihw
    Gene

Maybe you are looking for

  • XY graphing with large amount of data

    I was looking into graphing a fairly substantial amount of data.  It is bursted across serial. What I have is 30 values corresponding to remote data sensors.  The data for each comes across together, so I have no problem having the data grouped.  It

  • Unable to import cds after installing iTunes latest version 10.1.0.56

    I downloaded iTunes 10.1.56 after having problems with the 10.1.0.54 version. I can only download the first 1/2 of song 1 and nothing from the rest of any cd. Under "time" for each song, my library says "Not available". When I click on it to listen i

  • Decode in a join condition

    Hi all, I stumbled across a very inefficient query in my product. I think the reason is having "decode" in two join conditions. Before I post the query, execution plan etc, and get the tuned sql statement on a platter, I want to fight it myself. :-)

  • CS6 Installation Failure - Adobe Genuine Software Verification Error

    I am trying to install CS6 as a trial version on my Windows8 laptop but keep being told that my software is counterfeit (" Installation Failure - Adobe Genuine Software Verification Error"). I have uninstalled and re-downloaded it with no success, an

  • Windows XP Mode on Windows 7

    Is it normal to have a Windows XP Mode folder in a Windows 7 Pro, Program Files Directory?  I see this key: K49H2-RPR94-QBGG4-DBCTM-YT64G. And I see the VXPEULA.txt file with EULA. Window XP Mode has never intentionally, or knowingly, been installed.