Unable to load component 4 - Can't Edit Topics

installed RoboHelp X5.
When I click to create a new project, i get the message
"Unable to load component 4". The new project is saved. when I try
to edit the first topic it cannot be edited. I imported a word
document successfully but I cannot edit those pages either; nor can
I cut & paste to any pages.
running xp Pro with 20gb hard drive and 1 gb RAM.
Any ideas? THANKS

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1002097 Unable to load database [Plan1]

Hi all,
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Edited by: user8819264 on Apr 5, 2011 7:52 AM
Edited by: user8819264 on Apr 5, 2011 8:27 AM

Hi John,
Sry for the delayed reply. The issue was the same as you suggested. There were few esssvr processes running. I couldnt see that from the taskmanager i as was looking on the process that were running with the user i logged in. I could see all once i selected checkbox from "All users". Killed those services and now it is fine.
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Unable to load component 4 - Can't Edit Topics

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