Unable to load CS4 to new iMac

I purchased CS4 from Adobe a few days ago and followed the instructions to load to a new iMac (OS 10.5 4GB Ram) which is a couple of weeks old. This is the first software I have attempted to load onto it.  After trying twice and getting an error message both times  'some of the application components are missing please re-install the application' I contacted tech support at Adobe who walked me through uninstalling and re-installing.  The program appeared to install but the error message came back and now the program is not loading at all. Tech support said they would call me back but I am still waiting many hours later.
I had many years with PCs but this is my first iMac and I am unsure if the error is with the Mac or the software.I would be grateful for any advice as I am totally lost.

Gotta say Ann, that sounds an absolutely dreadful solution to your problem, you had to install a DEMO version?!! WHAT!!! seriously?!
Ya know, with Adobe (and many other software providers) it's kind of like if you bought a brand new car from a car dealership but the driver door had a seal across it saying on it "if you break this seal you agree to the terms and conditions that said manufacturer are imposing", you then break the seal (cos you have to to get in) and then drive the car out of the showroom only to find that on the first turn of the wheel the wheel comes off in your hands, you then go to the dealers and say, "hey, this car isn't working properly, it's rubbish", to which they say "yeah but you agreed to the terms and conditions so it's your problem, but hey, as we're feeling kind we have some sticky tape in the showroom, we'll tape it back on again for you"
This ain't good enough Adobe, somebody SERIOUSLY needs to look into the licensing issues with software manufacturers, you couldn't get away with this junk anywhere else in industry, so why so for software???!!!
Either Adobe should produce rock solid software or they shouldn't produce software at all.

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