Unable to load flash site with Windows 8.1 and IE11

Hi,
I have spent days trying to get "mypaychex.com" website to load after logging in using Windows 8.1/IE11. The site loads fine in Windows 7 and other browsers but I need it to work with IE 11/8.1. I have tried using compatibility mode, lowered all
security settings, verified shockwave is enabled within the browser, tried various updates as well. I guess this can only be because flash is embedded now with 8.1. Is there a way to disable the Windows 8.1/IE11 embedded flash and have it use the player from
Adobe instead? Anyone have any other suggestions I can try? Or is this a problem with the website itself not compatible? Any help would be appreciated. TIA

KB956196's list of "products that this article applies to" includes IE6-10,
but not IE11,
and it also does not include Win8.1.
The last review of that KB was Oct 15, 2013.
Methinks MS should either
update the article to include IE11, if appropriate, or
create a new article that specifically applies to IE11.
And perhaps TechNet Support folks could refrain from applying aged boilerplate answers that reference outdated and perhaps irrelevant KB articles, or explain knowledgably in their responses that, while the article appears to reference older versions, its
steps are still appropriate to follow.
I only mention this because, while there is a wealth of info and useful support at this site, everytime I look and try to specify what I'm using, inevitably and invariably more than half the hits on my query are for either outdated or totally irrelevant
applications. Would that there were filter options (see Amazon searches, lefthand side of screen, where you can narrow things down considerably).
I'll shut up now.

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