Unable to load itunes store in windows 7 64bit

Hi, installed 10.5... on Windows 7, 64bit machine and now cannot access Itunes Store. Appears to begin loading then stalls out. Have tried uninstalling and reinstalling. Tried running in compatibility mode. Daughters laptop (same operating system, different manufacturer) is having the same problem.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Unable to load iTunes Store

Since the Apple support staff has proven themselves utterly incompetent, I was hoping I could find some help on the forums.
I am attempting to go to the iTunes store from the iTunes x64 Client (RC 10.5.1.42, the latest) on x64 Windows 7. I am unable to because the page does not load, as if it times out. No error messages are returned, and the client does not visibly change. When I go to view my account in iTunes, it shows as a plain-text version of the site, looking like basic HTML and form buttons on a white background.
I have run through all the kb's I could find, and then succumbed to contacting customer support. They then kindly told me to download the latest version of the software, which I had done three times already, including wiping my registry, temp, and app data of all Apple products/keys. Then they told me to run through all the kb's, which again I already had, as they claim it's a connection issue on my end. Clearly it's not, and I am attempting old versions of iTunes now just to verify this claim.
Here's the log:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1(Build 7601) System manufacturer System Product Name iTunes 10.5.1.42 QuickTimenot available FairPlay 1.13.36 Apple Application Support 2.1.5 iPod UpdaterLibrary 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device4.0.0.97 Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0034A9BC09F616C8
Current user is an administrator.
The current local date and time is 2011-12-07 20:40:50.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., AMD Radeon HD 6900 SeriesAdvanced Micro Devices, Inc., ATI Radeon HD 5800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 3632b374bcb24f77a000bfe71f275417
iPodService 10.5.1.42 (x64) is currently running.
iTunesHelper 10.5.1.42 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {C8FEFD8E-A5FE-4621-901F-C347A9479DD1}
Description:        BigfootNetworks Killer Ethernet Controller #2
IP Address:         192.168.1.133
Subnet Mask:    255.255.255.0
Default Gateway:            192.168.1.1
DHCP Enabled: Yes
DHCP Server:     192.168.1.1
Lease Obtained:               WedDec 07 20:33:10 2011
Lease Expires:   ThuDec 08 20:33:10 2011
DNS Servers:      75.75.75.75
                                75.75.76.76
                                192.168.1.1
Active Connection:          LANConnection
Connected:        Yes
Online:                 Yes
Using Modem: No
Using LAN:          Yes
Using Proxy:       No
SSL 3.0 Support:                Enabled
TLS 1.0 Support:                Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store wassuccessful.
Connection attempt to purchasing from iTunes Store wassuccessful.
Connection attempt to iPhone activation server wassuccessful.
Connection attempt to firmware update server wassuccessful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-0720:39:55.

I am having the same issue and have spent close to 18 hours between Apple Support, my Security IT Department and Versizon FIOS trying to fix my problems. All was well with my ITUNES account which I had previously synched with IPOD's and an IPAD2 until last week. I tried to synch a new IPHONE 4S and have not been able to access my ITUNES store ever since. I can access the store from my IPAD and IPhone but not from my Windows XP PC (or from 2 others). I click on the IStore and my PC freezes at the same spot which is always the same spot about halfway along the ITUNES bar. I've uninstalled and installed new two times. I installed new for the very first time on a personal laptop and I have the very same issue. One Apple support advisor claims its my PC Security Software causing the issue and another claims its my Verizon FIOS configuration, neither of which had changed and worked perfectly until downloading 10.5. I can't get to older software versions so would like to know where others are finding them.   I also have the same issue when accessing my account data which displays plain text without any HTML. There are links but they do not work. I have run all of the diagnostics and pass each time. I am so frsutrated at this point I'm ready to return all of the Apple devices! If you find a solution, please pass it along and thanks!

Unable to load itunes store on iphone 4S after updating to ios 7

After I updated my iphone 4S to ios 7, I am unable to load the itunes store on my phone. It spins like it is loading and then stops, but the screen is blank. Does anyone know what might cause this?

Are you talking about the Search screen? If so, it has been hung up for the last 24 hours....undoubtedly server related. I do not have IOS 7 yet, but it is doing the same thing on my iPhone....
I'm waiting until the weekend to try it again. No point in getting crazy over it.
Cheers,
GB

Found a fix for this: Unable to open Itunes Store on windows XP

Hi,
     I have been searching for this all weekend. For the last month we have been unable to connect to Itunes store. We can connect to the Internet and also access to itunes itself. I have phoned Apple as well as our service provider. No luck with the solutions offered. I have uninstalled and downloaded it again. I have done the winsock suggestion. I have disabled the firewall solution. I have gone into security settings and clicked enable the miscellaneous part. I have run as administrator. Basically everything from this forum and numerous others and also from advice from apple and my service provider. NOTHING WORKED for me on this computer. However on my Laptop which is vista the winsock fix did work. Still didn't solve my desktop until I found another solution and tried. Blow me down it worked. 2 days and hooray.....finally. I found this on a Geek website called "geeks to go" and I have cut and pasted it from there.
This is it.
Copy and paste the text in the code box below into Notepad.
@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts popd ipconfig /release
ipconfig /renew ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save as flush.bat to your desktop.
Double-click flush.bat file to run it. Your computer will reboot.
Note: For Windows Vista or Windows 7, right-click flush.bat and select "Run as Administrator".
Hope this one helps anyone out there that has tried most of the other fixes. No bugs or viruses from this...so far.
Steve

You're probably going to need to install service pack 2 or 3.

IOS6: Unable to load iTunes Store

Hi there!
I got my iPhone 5 (Black, 16GB) over the last weekend and I was having a ball downloading songs through the iTunes Store on my phone. All of a sudden, come Monday, I could not access iTunes Store anymore. No error message whatsoever. It just opens and then I'm presented with a blank screen across Music, Movies etc. These steps were what I've tried thus far:
Switching device on and off: no use
Signing in and out of Apple ID: no use
Logging on to various WIFI networks and also ensuring I'm connected to 3G: no use
I'm located in Singapore. Any advices?
Thanks!
Ben

Are you talking about the Search screen? If so, it has been hung up for the last 24 hours....undoubtedly server related. I do not have IOS 7 yet, but it is doing the same thing on my iPhone....
I'm waiting until the weekend to try it again. No point in getting crazy over it.
Cheers,
GB

Unable to load ITUNES onto PC HP, windows 7 Home Version. Error message reads "Application Application Support not found". "Unistall and reload". I have done that 4 times on Explorer and Firefox without success. Help??

Unable to load ITUNES onto PC HP, windows 7 Home Version. Error message reads "Application Application Support not found". "Uninstall and reload". I have done that 4 times on Explorer and Firefox without success. Help??

I had gotten a similar problem, except with "provider services", i believe, but i solved it by copying sqlite3.dll from E:\Program Files\Common Files\Apple\Apple Application Support to E:\Program Files\Common Files\Apple\Mobile Device Support. doing that solved my first problem, but now i have been getting the error described in this topic (unable to load dataclass info... etc.). i tried reinstalling itunes (i already had 9.1.1, and thats what i reinstalled) by using the method described on apples site (using the "remove programs" tool in the control panel) and then downloading and installing itunes. when i opened it again, i still got the same error, and just now i got an error saying "the instruction at "0x00aadb6b" referenced memory at "0x00000008". the memory could not be read" it gave me the option to cancel and debug, or to press ok and terminate the program. I tried pressing cancel, and the popup went away but nothing else happened. a minute later the popup was back, so i pressed ok and itunes quit. Upon opening Itunes again, i got the very same error. sorry for the long post, but its really been bugging me. thanks for any help you might give, and if you need anymore info, feel free to contact me.

My XP machine is unable to load iTunes 10.5.1. It gets about halfway loaded then says it can't find Bonjour.msi. However, that file is on the computer. I tried loading the Bonjour.msi from another computer but it came up with the same message.

My XP machine is unable to load iTunes 10.5.1. It gets about halfway loaded then says it can't find Bonjour.msi. However, that file is on the computer. I tried loading the Bonjour.msi from another computer but it came up with the same message. I also tried to remove iTunes from the add/remove sector on Control Panel but it also refused for the same reason. Help, please.

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
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I am unable to load ITunes, get Message:The ITunes library.itf file is locked

I am unable to load ITunes, get Message:The ITunes library.itf file is locked on a locked disc or you do not have write permission on this file.
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iTunes: How to move your music to a new computer
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My pc does not load iTunes store

My windows is not loading iTunes store and I can not download songsvetc

1. I click on Itunes
2. I click on store
3. I get this message, see
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thx.

ITunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verizon 11.0.2.26 but no matter what I try it does not connect. HELP P

iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Error 0x80090318 and lots of other errorsI live in Iran Yesterday i wanted to use itunes store for windows ; when i have open itunes it gives me the error 0x80090318 . I have search the wb alot and i have check lots of Iranian and English website but ha

I live in Iran
Yesterday I wanted to use iTunes store for windows ; when i have open iTunes it gives me the error 0x80090318 .
I have search the web alot and i have check lots of Iranian and English website but have not find any solution for
this problem . Today I have find a software called "Hide my IP" i have opened up that
when this software was opened , itunes have said "iTunes can't verify the identify of the server "init.itunes.apple.com"".
then i have click on "continue" then iTunes said "iTunes could not connect to the iTunes Store. An unknown error occurred (310)."
And theres a matter that i think that have a connection with this topic and thats , that when i want to go to the lots
of websites like Google Yahoo! Mail and lots of other website my both browser ( FireFox and IE ) will say" This connection is untrusted " .
I think the solution of my second problem is the solution of my first problem too !

Tried all the rest on this site did not work for me
Follow the link below & this one sorted it for me, it was a conflict in programs using Winsock & I got rid of my old program,
Sorted.
http://support.apple.com/kb/TS4123
Tom Ireland

I have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503

i have an ipod touch 5th gen. i first loaded itunes on a windows 7 64 bit machine. i then got a new windows 8 64 bit machine but itunes will not load on it. i keep getting 2503 & 2502 errors. some apple software loaded, but it will not let me uninstall it from the machine. any thoughts, about how to get itunes to run on my machine?

Try:
Trouble installing iTunes or QuickTime for Windows
Next try posting in the iTunes forum

Trying to sign in to itunes store via windows xp...get to id and pwd and then it says "This Apple ID has not yet been used with the itunes store...please review acct. info" Well how can I use it if you don't let me log in!?

Tyring to sign in to iTunes store viz windows XP...I get to entering my ID and PWD and then the message pops up "This Apple ID has not yet been used with the iTunes store...please review acct. info." HELP! I have cleared DNS, checked proper date & time and deleted SC folder from programs like support suggested--all to no avail.

The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here: ~/Library/Cookies
Click Go the move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the App Store.

I have been unable to update iTunes on my Windows PC.

I have been unable to update iTunes on my Windows PC. An error message keeps coming up saying a .dll is missing. My daughter has experienced the same issue with her PC. No problems with my iMac or iOS devices. I thought I may have some corrupted files, so I deleted iTunes and attempted to download it. The same error message came up, and now I don't have iTunes on my PC. Has anyone experienced a problem with an update of iTunes on a Windows based PC?

An error message keeps coming up saying a .dll is missing.
Try the following user tip:
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How do I get iTunes to connect to the itunes store in Windows 8.1?

How do I get iTunes to connect to the iTunes Store in Windows 8.1?

Hello, russ222.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing issues connecting to the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
https://support.apple.com/kb/TS3297
Cheers,
Jason H.

Unable to load itunes store in windows 7 64bit

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