Unable to load login page for university wifi

I am in France, using the university wifi system (de la CROUS). I have a macbook from 2008 running Leopard 10.5 that connects perfectly (Safari), loads the login page and let's me surf normally. I now have a new macbook pro (2011) running Lion. It also connects to the wifi without a problem (Safari), but the login page will not load. I've checked all the settings I can find and verified that they're the same as my macbook. I've cleared the Safari cache and tried enabling/disabling pop-ups. The graphic for the login page loaded once, but then timed out. I have been trying for almost a week. I have went to see the people in charge of the connection, but no one there seems to know anything about macs (it's France, after all). Any thoughts? Any and all help with appreciated!

I know for sure that both are up to date.
Update: I downloaded firefox by tethering my phone and i AM able to access and login to the system using firefox. the problem then lies with safari. i tried google chrome and has the same problem. has anyone else encountered this issue with safari?

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Unable to load login page for university wifi

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