Unable to load MS Office for Mac

I just bought a MacAir and thought that I correctly loaded MS Office but none of the programs work.  I tried to re-load, but now I have two MS Word, Outlook, PowerPoint & Excel icons in the tray that don't work.  I would greatly appreciate advice on how to remove the nonn-working icons from the tray and how to successfull install MS Office.  Thank you very much!

No way around it.  You must upgrade to Office 2011.
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Similar Messages

  • Unable to update my Office for mac 2011

    I am unable to update my office for mac, it says that i have to type the product key. 
    Afterwords it tells me that it is wrong, but i am sure it is the right one. 

    Hi Simon,
    Although you've stated that "i am sure it is the right one", I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:
    The CD set number
    The disc assembly number
    The part number
    A 27-character PIN
    The product key contains 25 characters. If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN:
    http://www.microsoft.com/mac/getkey
    If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:
    http://support.microsoft.com/kb/2390862
    Please also note that this is the forum to discuss questions and feedback for
    Windows-based Microsoft Office client. Since your query is directly related to
    Office for mac, I would suggest you to post in the forum of
    Office for Mac, where you can get more experienced responses:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Unable to install microsoft office for mac

    I want to download Microsoft Office for Mac v.X to my new MacBook, however, when I try to install I get an error message saying "Powerpc applications are no longer supported".  Anyway around this as I still have a user key on this software available

    No way around it.  You must upgrade to Office 2011.
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • I want to cry - I cannot load Microsoft Office for Mac 2008 on my new Imac.

    I have tried three times without success.
    I did trial the Microsoft Office for a month and the instructions were to remove all components of the previously loaded 30-day free trial program prior to installing the purchased software. I think I have done this but I am not sure. I wanted to phone and speak with someone but there is no phone number I can call.
    Where are they all? Who can I speak with?
    Frustated granny.

    Did the MS Office free trial have an option to uninstall? Some software comes with an uninstall option, even though in Macs usually just dragging the application in question to the Trash is sufficient.
    Where did you obtain the free trial version from to begin with? Although it sounds counterintuitive, "sometimes" after a user "partially" uninstalls a program manually, they may have to reinstall it (in your case "it" would be the free trial version) and then choose the uninstall option.
    I'm just throwing this out there. I've had no recent experience with the free trial version of MS Office.
    Regards,
    Steve M.
    P.S. This may point you in the right direction:
    http://kb.iu.edu/data/aprq.html
    Message was edited by: Steve M.

  • Safari incompatibility with MS Office for MAC

    Ever since downloading and installing Safari Version 4 two days ago, I am unable to open MS Office for Mac. Entourage, Powerpoint, Word, and Excel are all affected. Any suggestions?

    Hi jioewnhagen;
    You might want to consider using OpenOffice instead M$ Office. Two of the people I help to support have found it to be much better with Leopard.
    Allan

  • Before I transfer files from my PC to the new imac should I load office for Mac and parallees? Will this mean I have to open the new account on my imac first and thus have two user accounts when I transfer the PC? I would prefer to only have one account.

    IIt was in my mind to load office then transfer. After to load paralels and transfer my windows system. I have a new copy of office for Mac plus paralels PC to Mac transfer version 8. As this is my first mac (I have ipads and iphones) I am unsure of what to do. Also to confuse matters I use a windows laptop as my sync machine for the phones and ipads (i do have a cloud account with backup) can I transfer both machines to my new imac? I will have a 1tb fusion drive + 2tb time capsule although I only have less than 400GB of data on both machines. Hope this is not too confusing for everyone but I am looking forward to sorting this mess out by just using the one machine.

    Use the Office for Mac and ignore using Parallels for that. If you have PC only apps you have to run that are MS Windows only then consider Parallels. Just transfer your main PC, using Migration Assistant.  If you don't know how then simply read over Pondini's article called Lion or Mountain Lion Setup Assistant tips and look for the section on migrating from a PC. Millions have done what you are about to, it's far from leading edge these days, if you go to an Apple Store to purchase they will offer this as a service, something you might be interested in.

  • Out of the blue, unable to open Word attachment in Mail with double click. Have to Right click, open with, select Microsoft Word. Am running Snow Leopard and Microsoft Office for Mac 08. Cheers

    Out of the blue, am unable to open Word attachments in Mail with the usual double click. (Get a longwinded error message)
    Need to right click, select open with, and select Microsoft Word. Have been using Microsoft Office for Mac 08 for years.
    I have reinstalled the Office software. A couple of tech people have been unable to fix it. Any suggestion?? debsuemy

    Please re-post in the Office for Mac Product Forums .

  • I want to run project 2013 on parralles do i need to load on parrellles window and office i already have office for mac

    i want to run project 2013 on mac i will use parrellel,
    do i need to load windows on parrelllel ,i have office on mac should i load it in parrellel also

    pretty sure ms see ms office for mac and ms office for windows as two separate products so you would likely have to buy it for windows too

  • Have loaded lion and now cant access office for mac or apple works as it says it does not support power pc applications, how can I acces them or better still reinstate them please

    Have loaded lion and now can't access office for mac or apple works as it says it does not support power pc applications, how can I acces them or better still reinstate them please?

    MS-Office for Mac versions 2004 and older do not run in Lion since these are PPC-apps for which Apple has dropped support.
    Free alternatives to open Word and Excel files:
    NeoOffice http://www.neooffice.org/neojava/en/index.php
    OpenOffice http://www.openoffice.org/
    Or get the 2011 MS-Office

  • I have Microsoft Office for Mac on my iMac can I load it on the iPad?

    I have Microsoft Office for Mac on my iMac can I load it on the iPad?

    Documents to Go, Quick Office Pro, Office2 HD and the Apple iWorks apps seem to get the best reviews. I use Pages for Word processing and it suits my needs just fine.
    http://www.google.com/search?client=safari&rls=en&q=office+compaible+ipad+apps&i e=UTF-8&oe=UTF-8#hl=en&client=safari&rls=en&sa=X&ei=NtbeTrLMFujw0gHSnqn0Bg&ved=0 CDAQvwUoAQ&q=office+compatible+ipad+apps&spell=1&bav=on.2,or.r_gc.r_pw.,cf.osb&f p=b859295a6af1cd38&biw=1041&bih=653

  • Can I load Office for Mac via the internet?  I own the disks and have only loaded them twice.

    Can I load Office for Mac via the internet?  I own the disks and have only loaded them twice.

    If you are saying that you have one license left of a three license edition MS Office for Mac 2011, then all you have to do is download a MS Office trial for Mac from the MS website. Using the available license registration number, you can activate the downloaded trial and have the same functionality as if you had used the disks and registered with that same number.

  • We have loaded office for mac version 2008 on a macbook air, and it prompts to make an account, but then you click to register it recognises it as 2011 version and tells you there is no need to register. we cannot get past this point? anyone else?

    we have loaded office for mac version 2008 on a macbook air, and it prompts to make an account, but then you click to register it recognises it as 2011 version and tells you there is no need to register. we cannot get past this point? anyone else?

    Yes. The whole process of registering is messed up.
    No guarantee this will work, try unistalling and reinstalling. Uninstall has to be done the Microsoft way. Go to Applications / MO 2008 / Additonal Tools / Remove Office / Remove Office.
    Then reinstall the usual way. This might work.

  • I am going to buy a MacBook Pro online. How do I organise Microsoft Office For Mac to load onto my new MacBook?

    I am going to buy a MacBook Pro 15-inch online.  How do I purchase Microsoft Office For Mac to load onto my new MacBook?  Can I order this through the Apple website or do I have to go into an Apple Store?  Thank You

    Jack, you can order online from Apple.  Their price right now for MS Office 2011 Mac Home/Student Edition is $150 US.  They might put it on your computer but it is very easy to do it yourself.
    You could also order rthe same MS Office for Mac online from another retailer.  Ex.: OWC (http://eshop.macsales.com/shop/software/)
    & they have discounted right now for $110 US. I've gotten may products from them and they are easy to deal with & have good prices/products.
    There are other retailers, of course, and sometimes I find good prices at the others as well.
    Enjoy the new MacBook. And have a good New Year.

  • Unable to activate office for mac 2008

    Hi,
    i having a activation issue here with the office for mac 2008.
    i have previously installed and activate a trial version and now i have a product activation key.
    i tried to activate it but it stated not valid.
    i tried to reinstall the software, but upon launching the software, it stated trial activated.
    how can i resolve the issue?
    regards

    Did you enter your activation code in the first box to activate after you purchased?
    http://www.entourage.mvps.org/Images/trial/try.gif
    If you did, then you need to call the number given on the email you received to get a new number or additional help. Online Store/a> Click on *contact us*.
    How to convert Office 2008 for Mac Trial Edition into a full retail, perpetual-licensed version
    Activating and starting trial
    More info on installing Office trial.

  • UNABLE TO SYNC. MY NEW iPHONE WITH MY MAC OS 10.5 OFFICE FOR MAC 2011

    I can not sync. my Microsoft Office for Mac 2011 (calendars, contacts, etc.) with my new iphone4s.   Any suggestions?

    @Kally24, you don't state what iPhone model or iOS you are using but for iOS 5 you need the following System
    Apple ID (required for some features)
    Internet access
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.5.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download from www.itunes.com/download)

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