Unable to load web pages and iTunes store

Since upgrading to Yosemite 10.10.2, I am unable to surf the web or even access my iTunes Store. Is anyone else facing this issue?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

My ipad air is slower loading web pages and opening apps than ipad 2

Bought new ipad air a month ago, it seems very slow compared to my ipad 2, when loading web pages and apps, is anyone else having these problems or have I got a faulty ipad?

(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

Connected to an active network but unable to load web pages

Hi,
I am using an old Powerbook with OS 10.2.x and am trying to add it to an existing network at home. The network is a DSL/ADSL connection, which is received by a modem and is passed on to a wired/wireless router. I have a PC which connects successfully to the router either by wire or wireless and is able to load web pages.
My Mac, however, does not. It indicates that it is connected to my wireless network, and shows full signal strength. It is assigned an appropriate IP address by the router. However, I cannot load any webpages. All I get is a 'server not found'. This is vexing me, and I have been at it for hours, but no solution.
Let me add that with the same settings, I was able to browse on my Mac also yesterday, but for some reason, I have no luck today. Can someone please indicate what is going on?

I am having the exact same problems. My laptop (Gateway) connects fine to the router, but my Mac does not. They sit right next to each other upstairs. The signal will SOMETIMES come through to my Airport card and when it does it is at full strength, but when i run Safari, nothing. I have tried to enter all the information that my PC has printed out and displayed for me, but i have no clue what half of the things are. and my applecare has expired so the people at Apple will not help which is extremely annoying. Sorry i can't help. But if i find anything i will let you know.

Unable to load web pages. This is what I get when I enter them; Unable to connect

Yesterday I turned on my computer & was not able to use Firefox. Nothing had been changed on my computer. No web pages will load. When I hit enter this is the message I get:
Unable to connect Firefox can't establish a connection to the server at www.geocaching.com.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

It most likely means your internet connection is out. Wait a little while then try again. You might also want to reboot your computer. If that doesn't work, please reply.

Often unable to load web pages.

My MacBook har suddenly decided to not load web pages ...
I surf around, and maybe one fifth of all the web pages won't load in my browser (both Firefox and Safari). It isn't something about the web pages, because after some time I can get them to load perfectly. I contacted my ISP, and they couldn't find anything wrong. Besides, I can surf just fine from other computers (non-Macs).
I wondered if it was something about the port, since all other apps work perfectly (for example Google Notifier and Audium is always connected), but https doesn't any better. I've also pinged web sites for a long time, without any evidence of something being wrong. One strange thing is that traceroute sometimes gives me "no such host," and then a moment later, it works with the same address.
It's not Airport either, because I now use a network cable and have the same problems.

There are several possibilities that come to mind.
Since HTTP transfers often fail, but lightweight protocols such as AIM don't, my first thought is MTU (Maximum Transmission Unit).
The standard MTU for ethernet networks is 1500 bytes. This means that all transfers are broken into chunks of 1500 bytes each before being sent over the network. In some cases, certain network configurations (such as DSL links that use PPPoE) require a lower MTU such as 1492 or even 1460.
Normally this isn't a problem since the router tells the client what MTU to use but sometimes this doesn't work - especially if you're using a NAT device.
When there's a mismatch your Mac doesn't know that it needs to use a lower MTU so sends traffic upstream at 1500 bytes and the router chokes when it tries to cram that data into its 1492 link.
This is why lightweight protocols often work - the typical AIM packet is less than the MTU and therefore doesn't need to get truncated. However, large file downloads exceed the MTU and run into problems.
If this is the case you can force your MTU to be lower using the System Preferences -> Network -> <interface> -> Ethernet tab. Switch from Automatic to Manual and you'll see options for changing the MTU. Try lowering it to 1460 to see if it works. If it does you can try increasing it until you find the optimal value.
If it wasn't for your statement traceroute sometimes gives me "no such host" I'd be sure this was the problem. However, MTU doesn't usually cause DNS failures since most DNS requests are small.
If your DNS is failing and the ISP belives the DNS server is working correctly, that hints at a link-level problem. Packets are getting lost somewhere along the link between you and the server.
The first thing to check here would be speed and duplex. The fact that you've used both AirPort and wired connections hints that it's not a problem directly on your machine, but what about the rest of the links between you and the router? I'm guessing you have an ethernet cable between your base station and a switch, maybe another cable between that switch and the router? Either of these cables could have a mismatch.
Without knowing the switch it's impossible for me to tell how you check the switch port configuration - some switches have LEDs on each link that tell you the speed and duplex, others have a command line or web interface that will give you port status and statistics. If you have such a switch, check it. Also check the switch logs if you can - you'll often see error messages such as 'excessive CRC errors' which can indicate a duplex mismatch.
If you can't get the information from the switch, try manually configuring your devices. The same preferences tab where you set MTU can also be used to set speed and duplex. Just be aware that if you choose a combination that the switch doesn't support (e.g. you choose gigabit but you're connected to a 100mbps switch), then the link will go down.
Try different options to see if any of them work any better for you.

Safari-slow in loading web pages and getting beach all effect quite often today, have checked Internet connection is ok

Hi, I am having problems with Safari loading web pages as I am getting beach ball effect quite often today. I have checked that the Internet connection is good, I have also removed webpages in history. Can anyone give me advice please as I am fairly new to iMacs and not young?

1. Reset Safari.
   Click Safari in the menu bar.
   From the drop down select "Reset Safari".
   Uncheck the box next to " Remove saved names and passwords".
Click "Reset" button
2. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
    Develop menu will appear in the Safari menu bar.
    Click Develop and select "Empty Caches" from the dropdown.
3. Turn off Extensions, if any temperorily.
    Safari > Preferences > Extensions
    Try Safari again.

Slow at initial loading of some Pages - and iTunes Store is slow as well...

Hi all,
Since some days, I noticed that Safari loads some of the pages very slowly, such as Ebay, Appleinsider, and also Apple.com. Once you are on a page, the navigation inside is mostly quite normal - also the download speed is within it's usual range. But inital loading of a lot of sites takes almost a minute's time. Also iTunes Store loads very very slowly. I freshly installed 10.4.8 recently to (successfully) fix another problem I had with my AirportExpress, so I frankly would not know what setting might be affected here. Did anyone experience the same issues? Thanks a lot.
MBP 15" 2.16 GHz - 100 MB HD - 2GB RAM Mac OS X (10.4.8) Before: LC, Powerbook 170, iMac G3, PowerMac G4, G5 1.8 Single (First Edition)

Hi Dave,
Network type problems have been reported with 10.4.8. The usual remedy has been either to "repair permissions" using Disk Utility in your Utility folder, or to reapply the 10.4.8 combined update, applying permissions after the install/restart.
One other remedy for Network type problems that has seemed to help others:
Go to your System Preferences>Network panel: make sure in the Show drop down menu in Network Configuration, your primary cable protocol, in your case "airport" is first on the list (you can drag it there). Other protocols you don't use ought to be unchecked. Then in the Show menu, select "airport". In the airport panel remove any wi-fi locations you don't use (if you travel and use wi-fi, there's a tendency to accumulate these things). Lastly, in the TCP panel>DNS servers, enter 4.2.2.2, which is a Verizon number available to the public. Select "apply".
One last thing, make sure your Airport version is up-to-date - 6.3. You can check this via Software Update in System Preferences.
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD Mac OS X (10.4.8) LaCie 160gb d2 HD Canon i960 printer

Just loading web page launches iTunes w/o user input/click

Today I was looking for information on ipod scpecifications and say an article on "iPod Diagnostic Mode" appear in my search results. I was curious to learn about this and clicked through on this link:
http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
the web page loaded, then, automatically launched iTunes and took me to the store even though I'd not clicked on any links on the page itself!!!
What is the potential for automatic scripts run this way to do damage?
Are these just greedy bastards trying to profit from the iTunes affiliate program? Likely...is my guess, but it roasts my marshmallows to think they would do this without me consenting/clicking anything.
If I quit iTunes and relaunch it, is there any further association of my purchases with their underhanded "referral"?
I went to the same site in Camino to see what would happen and nothing did...thinking I need to turn off javascript, but yet Camino had Javascripts enabled....very strange...Tried to view page source but I'm not that sophisticated...anyone know what happened and if I need to take steps to clean my computer's links, caches, etc.?

Thank you both for the courtesy of your replies.
I absolutely will delete there cookies, though I'm guessing if I launch iTunes in the future it will not continue to show/link to their credit.
I was shocked that they could launch a different application, not just pop up a window withing Safari. I wonder what the potential is for exploits here...
That is my #1 concern.
Again. Thank you both.
It would be a cold day in Hades before I'd buy anything from iTunes after having it open w/o my request...if they'd put a click here to link to iTunes on their page and I clicked through that'd be one thing, but that is just downright slimey!!!!

Mac seems slow to load web pages and email since mavericks upgrade

Since upgrade from Mountain Lion to Mavericks on my iMac, web pages seem a lot slower to load on screen. Also, when I open my mail inbox, the mail content (wording) takes a long time before appearing on the right hand side, then followed a little later with the display content. I have synchronised all my mail accounts and also emptied my cache in the safari browser, but this has not resolved the problem.

Go to Applications (you can do this by clicking on the desktop and hitting cmd-shift-A). Within the Utilities folder you should see a program called Terminal. Launch this program, which should just be a window that you can type into. Type the following (or just copy and paste into the window) and hit return:
     networksetup -setv6off Wi-fi
Then go back to Network Preferences and verify that IPv6 is set to off. If that doesn't help, enter these two commands in succession:
     cd /Library/Preferences/
     sudo mv com.apple.security-common.plist ~/Desktop/
Note that this moves a configuration file onto your desktop. If that doesn't fix things you may want to put it back:
     cd /Library/Preferences/
     sudo mv ~/Desktop/com.apple.security-common.plist .
Good luck!

"iTunes unable to load data class" and "iTunes could not back up"

Hello all.
I had an issue and I also have found a work around - but will be glad if this issue will be fixed.
The issue started only in 2013, in Israel.
I get two messages.
When connecting the iPhone to the computer (PC) I get the following message: "iTunes unable to load data class information from sync service". When I sync or try backup (I back up to the computer), I get the following message: "iTunes could not back up the iPhone....because the back up session faild". Backup does not succeed (but sync does).
After many trials I got the following solution:
When I change my time zone from Jerusalem to Cairo (same time zone) backaup is working fine. Moreover - even if I stay in Jerusalem's time zone but check off the "automatic adjust clockfor daylight saving time" - it works fine. The only time I have fault is when I am in Jerusalem time zone with "automatic adjust clockfor daylight saving time" checked ON.
So that's the story.
Any comment, or chance of a fix (the workaround is simple, so maybe this will help other people as well)
Regards,
Eyal

One more elaboration - when I update the timezone - I mean - on the computer (not on the iPhone).
BTW - I think this is connected to the fact that in Israel the daylaight saving time period is not constant
BR
Eyal

Unable to load web pages

I have had my blackberry for about 3 months and until recently I have been able to load and view web pages without any problems.   Now, after I enter a webpage address and hit return, I get a blank screen with 'Loading..' on the bottom, and it stays like that without progessing.
I get this whether I am at home with a wireless homehub connection or elsewhere.
I think the problem started when I was trying to access windows live messenger, so I don't know if that is the cause. I may have tried enabling java for the website, and again i don't know if this contributed to the problem. I have restored the original settings to try and resolve the problem but this hasn''t made any difference.
My phone also displays the lettes UMA near the signal indicator. I don't know what this means and whether it can explain the problem.
I am not particularly IT literate, so if anybody thinks they know what the problem could be. and can explain it in a straightforward way that would be very helpful.
Jules
Solved!
Go to Solution.

If you don't know what I mean by "send service books" read the two links i provided.
if you are on a PC reading this, just click on them.
Service books are the "code" used to transmit data from the internet to your device. The browser requires a service book to operate, just like your email, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Internet connected but unable to load web pages

Hi - My computer is an Imac, late 2006 model. For some reason I seem to be having problems connecting to the internet using the Airport connection. Using the Ethernet cable everything is fine no problems whatsoever, but wireless connection just doesn't happen. I have run through all the relevant diagnostics and checked the wireless router modem settings. My wife recently bought a MacBook - it connects wirelessly without a hitch. I even changed the iMac setting to exactly the same as the MacBook, but still nothing. I get the green lights in the Network Diagnostics screen, but when I try to load a page in Safari I just get an error message " Not connected to the Internet, or Server failed to respond".
My broadband ISP is Virgin Media (not a cable connection - it's ADSL) and the wireless router modem is a Netgear DG834GSP v3.
Any ideas anyone as am getting really frustrated at not being able to connect wirelessly.
Thanks in advance.

Hi I have been having exactly the same problem for the last couple of weeks, and can't explain what is happening either. The Mac seems to be connected to the Internet with all of the status 'lights' in Network diagnostics green. I am picking up an IP address but can't load any Web pages. Very puzzling !

Why is my firefox slow to respond to every single mouse click and every typed word, slow to load web pages, and sometimes crashes?

When I click on things, it takes forever before firefox responds. When I'm typing emails or what not, I will type and the word will show up a few seconds later. Nothing is immediate anymore. Even when I try to use the scroll bar, it is slow to respond. Sometimes firefox clashes and it tells me that the plug-in container has stopped working.

I went to Settings > iCloud > Documents and Data, then turned off documents and data, and now it is back to normal. Apparently you cannot take advantage of both on the iphone 4 and 4s.

Fixed my prob (slow loading web pages and youtube streaming) so far :)

I dont know how and I dont know why this worked but I am flying now.
On iPad went to DNSServerlist.org down the bottom it gives you IP address and suggested DNS address's.
Here's where things are strange... I *changed my DNS to the IP address instead of the suggested DNS address*. Changed it in my wifi ISP details (noting old address ) clicked return/enter. Turned iPad off then on (restart) and tried youtube.... no lag and pre fetch? very quick.
Then tried Safari and it is running as fast as my Mac... back to normal surfing speed.
Dont know how/why and dont care if it is working lol.
May help someone. Let me know. Cheers

Crossrock wrote:
I dont know how and I dont know why this worked but I am flying now.
On iPad went to DNSServerlist.org down the bottom it gives you IP address and suggested DNS address's.
Here's where things are strange... I *changed my DNS to the IP address instead of the suggested DNS address*. Changed it in my wifi ISP details (noting old address ) clicked return/enter. Turned iPad off then on (restart) and tried youtube.... no lag and pre fetch? very quick.
Then tried Safari and it is running as fast as my Mac... back to normal surfing speed.
Dont know how/why and dont care if it is working lol.
May help someone. Let me know. Cheers
Sorry guys but only lasted 2 hrs...... ****, ****, ****

IPad really slow and can't load web pages

I tried to ask this question from my iPad mini, but it was not possible to type in this field, so apparently support is another page that I can't load. Suddenly iPad won't load web pages, and is really slow...I already cleared safari cache and history...what now? have not updated to ios8.

Hello LizBMac,
Thanks for using Apple Support Communities.
If your Wi-Fi network is loading images slowly, then I recommend that you follow the information in the article linked to below.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Take care,
Alex H.

Unable to load web pages and iTunes store

Similar Messages

Maybe you are looking for