Unable to locate Documents To Go (DTG) after 4.5 upgrade

I’ve just upgraded my desktop manager to V 5.0 and my 8700g to OS 4.5.0.75 (from carrier Orange UK), but I can’t access DTG.
I’ve read several similar forum problems and tried the solutions (ie downloading & updating the desktop software first; deleting the ‘vendor file’, re-booting after each step etc).  I’ve also uninstalled both software files & started again from scratch.
Both software upgrades have worked in all respects, except that DTG is just not listed on the Application Loader (neither Applications nor Software Update).  It would seem that DTG wasn't included in the 4.5 upgrade, but both Blackberry & Dataviz both say it is?
Any suggestions please?

Grahameh wrote:
double-clicking on the downloaded Device software file) has been fast, ending with a 'no actions required' message.  The OS loaded on the Blackberry (looking at Options > About) is still 4.5.0.52.
that installs the OS to your PC, not to the device. You must must do that ^^ first.
Then follow the instrucitons in the link. And make sure you remove the vendor.xml as stated in the instructions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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