Unable to log in when converting purchased song into a ringtone

I have an account (log in and password) and it works fine when purchasing music, etc. But when I try to convert a purchased song into a ringtone, it asks for log in a and password but doesn't recognize password. I haven't changed my password since I purchased the song and it is a listed song that can be converted. What the....?

same problem with mac

Similar Messages

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    (68702)

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  • How do I convert a purchased song to a ringtone

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    How do I convert a purchased song to a ringtone

  • TS1363 why does Itunes shut down when I purchase songs.also when trying to download updates it fails to update.I am using windows 8

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    Here's how:
    If you are using Windows, make sure you are able to view the file extension.
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  • Any limit for burn itunes purchased songs into a cd?

    I wanna ask is there any limit to burn purchased songs into a cd?
    If yes, what is the max?
    Thx

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  • I cannot find my playlists in my iTunes account to move my purchased songs into. Where do I find these playlists?

    I cannot find my playlists in my iTunes account to move my purchased songs into. Where do I find these playlists?

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  • Can you convert Purchase Requisition into Purchase Orders on APO.

    Hello all,
    Can you convert Purchase Requisition into Purchase Orders on APO. Does Standard APO functionality provides you the capability.
    Regards
    Najam

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    What do i do to get my purchased songs(3) to convert. When i sync my iphone4s it says there is three warnings/songs that can not be converted? I would like my music or money back>

    Welcome to the Apple Community.
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  • HT201210 when click purchase song, nothing happens

    itunes store not letting me purchase music, nothing happens when i click to purchase song.
    have restarted computer and app and updated software too.
    still nothing.....

    Welcome to the Apple community.
    Try deleting the app (tap and hold and then tap the small cross that appears in the corner), then re-download the app from the purchased section of the App Store, which you will find by tapping on the update button.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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