Unable to log into Adobe Muse

I downloaded Adobe Muse from creative cloud and I am no able to log in to use the app. Any suggetions?

Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Similar Messages

I am having issues logging into Adobe Muse

When I load the software I get a message that Further Account Information is needed and it leads me to a screen to log in using my Adobe ID which I enter in and then get a screen that states an Unexpected Error has Occured and to try again in a couple of minutes 1-200. No matter when I try to log in I get this issue, I am almost to the point to claim that if Adobe cannot help with this Muse is not even worth the $29.99 a month without a year contract and I have signed up for the year contract becasue if the software would allow me to log in it would be useful, though if you cannot login the software is worthless, and with this problem I don't think I would consider to try any of Adobe other offerings now that all their software is in this format. I have tried changing my password and I have tried to uninstall and reinstall with no luck. The following are screen shots that I get when trying to load Muse.

Hi -- my reply, I'm afraid, won't be very helpful. I am having the same problem and have had the problem several times in the past. It's extremely annoying and a major disruption to my work. I do wish someone at Abobe Muse would provide a solution (or better still prevent) to the problem.
Any help ? - -the screenshots above could have been take from my own screen earlier this pm.
Jennifer
Post-script: deleting the OOBE file will work but it's hardly something that one should have to do on a frequent basis. Really?

Unable to log into Adobe Viewer on iPad

I am typing in the correct Adobe ID and password - unable to authenticate - even though I have verified my account through email. Some co-worker are having the same issue.

Could you please try login at https://files.acrobat.com from browser and check if it recognizes your email or gives error. Now log again from your iPad Adobe reader app, probably you will face no issue.

Unable to log into Adobe Story CC Desktop App

Good day,
I'm having troubles getting into the App. It was working fantastic until a recent power outage. Now when I load it, it gives me the welcoming splash screen with the Learn More & Sign In. When I sign in, it seems to load, but then resets to the same screen. I have uninstalled using Control Panel (Win7) and reinstalled, but it still acts the same. When I load Adobe Premiere, there is an oddity that it doesn't seem to be connected to Adobe Story as the option to work with it is grayed out.
I would love to have access from my desktop to this program, but I am at a loss. I have scoured the discussions and removed registry keys and removed temporary files associated with it, but there's a good chance I didn't get the right one if that is the solution I need.
Any help would be appreciated as I would like to get back to this fantastic program as soon as possible, the web interface is nice and working as is, but I miss the desktop app functionality.

Hi tpolson,
To understand this issue better and suggest you a proper fix, can you mail us these two files at DL-AdobeStory-support<at>adobe<dot>com ?
1. Open Windows explorer and type '%appdata%' in address bar. (if you are on Mac, open finder then open Go To folder dialog and enter '~/Library/Preferences/')
2. Go to 'com.adobe.AdobeStory.<some-number>/Local Store/' folder
3. Send 'offlineAccountInfoStorage' and 'infoStorage' files.

Can log into adobe experience manager assets

I cant log into adobe experience manager assets - Keeps telling me "unable to connect to the server.Try again or contact your administrator"
I am already logged in with a user name and password into creative cloud but I also keep getting this message "we are having trouble verifying your membership" 02 day remaining

Hi Sylvia,
Kindly try the below mentioned links.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks,
Atul Saini

Unable to log into to more than 2 locations

I have to OCR a tonne of documents so purchasesd 3 subscription plans in order to run the batch processes on three workstations - yet I am now unable to log into the Cloud to fire up my Adobe Acrobat on the third workstation due to "having been logged into 2 other locations"...sooooo, I purchased three plans - how do I now use what I paid for?
regards

Hi JeffF,
Welcome to Adobe Forum,
Please cancel two subscriptions & buy either three CC witrh three different Email ID or buy CC for Team in which you can assign seats to three users.
This is because one Adobe ID allows you to activate the CC only twice.
Regards,
Rajshree

Unable to logging to adobe id via my new ipad mini.

Unable to logging to adobe ID via my new ipad mini. I can log in via my laptop but not via my New ipad mini, has anyone run into this situation and found the cause?

Hi,
Are you Adobe Reader for loggin in in your iPad mini?
Thanks,
Ankit

Unable to log into the portal-After Upgrade from NetWeaver 7.0 to 7.3EHP1

Dear Experts,
We have poltal landscape(NW 7.0 Dualstack SPS27) with our customozed themes and par files(Company name,logos and colours)
Recently we upgraded the one of portal from NW 7.0 to NW 7.3EHP1 . Upgrade has been successfilly completed with small issue.
After upgrade all urls are working(/nwa, /sld) except /irj/portal.We know that NW 7.3 EHp1 accepts only ear file i.e we converted the our customized log on par file to ear file through par migration tool and the same was deployed successfully through NWDS 7.3 version.After deploying we are able to access the
/irj/portal url with our customized par(means ear file) without issues,
We are unable to log into the portal after giving the correct user id and password,getting the portal runtime error as foloows.
Portal runtime error
An exception occured while processing your request.Send the exception ID your administrator
Exception id:
see log files for details about this exception
Default.trc log file(/server0/log)
#EP-PIN-PRT#tc~epbc~prtc~api#C00061FD2733006C00000005000056CB#9034950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.
runtime#J2EE_ADMIN#4##43E00B85A79911E380F800000089DCC6#3a483a0fa79911e3903000000089dcc6#3a483a0fa79911e3903000000089dcc6#0#Thread[HTTP Worker
[@900472845],5,Dedicated_Application_Thread]#Plain##
08:14_09/03/14_0005_9034950
[EXCEPTION]
java.lang.RuntimeException: Could not create Resource Repository root folder in PCD
at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:140)
at com.sap.portal.resource.repository.ResourceRepositorySrv.init(ResourceRepositorySrv.java:93)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
at com.sap.portal.resource.repository.WebResourceRepositorySrv.init(WebResourceRepositorySrv.java:71)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
        at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.resource.repository.WebResourceImportService$ResourceImporter.<init>(WebResourceImportService.java:248)
        at com.sap.portal.resource.repository.WebResourceImportService.importApplicationResources(WebResourceImportService.java:172)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.loadAllPicsToWRR(NavigationMimeRepositoryService.java:186)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.init(NavigationMimeRepositoryService.java:160)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
        at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
        at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getAdditionalAttributes(PcmIviewCommon.java:358)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:173)
        at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
        at com.sap.portal.pcm.page.admin.AdminBasePage.getCustomImplementation(AdminBasePage.java:76)
        at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:143)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:171)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.prepareAttributes(PhaseConfiguration.java:71)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.storeRelatedAttributesInSharedStorage(PhaseConfiguration.java:35)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doFrameworkPhase(NavigationFpmListener.java:535)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:122)
        at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
        at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:179)
        at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
        at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
        at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:186)
        at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:665)
        at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:183)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
        at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
        at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: javax.naming.InvalidNameException: Character not allowed: ':' in 'pcd:resource_repository'
at com.sapportals.portal.pcd.pl.PcdName.checkComponent(PcdName.java:64)
        at com.sapportals.portal.pcd.pl.PcdName.checkNameComponent(PcdName.java:39)
        at com.sapportals.portal.pcd.pl.PcdName.padd(PcdName.java:636)
        at com.sapportals.portal.pcd.pl.PcdName.add(PcdName.java:626)
        at com.sapportals.portal.pcd.gl.util.StringUtils.tokenizeIntoPcdName(StringUtils.java:112)
        at com.sapportals.portal.pcd.pl.PcdName.appendUrlInternal(PcdName.java:408)
        at com.sapportals.portal.pcd.pl.PcdName.<init>(PcdName.java:245)
        at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:121)
        ... 132 more
1)We are suspecting this issue is related to the theme issue.How to update the theme in the upgraded portal(have a backup of themes)
2)Want to know if we update a theme where it stored at the operating system level(in NW 7.3 EHP1 as well as NW 7.0)
3)Is there any post steps after portal upgrade.
Request you suggest.
Regards
Maruthi

Hi
Refer the SAP Notes
1942399 - Fix usage of unregistered class loader while processing HTTP request in an application being updated or stopped at the same time
1744820 - Migration 7.3 fails while executing migration of pcd_upgrade
1703578 - WPC migration stops during connection creation
1918086 - ERROR: Unable to get iView
Regards
Ram

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

I embedded some HTML code into adobe Muse but not displaying when the pages are Exporting to HTML

I embedded some HTML code into adobe Muse and when I published the remote site on business catalyst the (Add This widget) HTML code shows up but when I exported the site to HTML pages and view the index page in the browser (Safari, Chrome, Firefox) the (Add this widget) HTML code wouldn't display on any of the pages. I've used this code before on other Muse sites not sure what could have happened. Thnx!!!

Hi,
Please take a look at this post for a similar discussion : Re: When i export my muse website my youtube video links stop working. Why is this?
Regards,
Aish

Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
Any suggestions to remedy this problem?

I'm also experiencing the same issue.
I've had to reset my password 3 times in the last 3 days.
At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
I have went to appleid.apple.com and reset my password there: no luck.
I have reset the settings on my device: no luck.
I have Erase and Installed iOS 6.1.2: no luck.
I have restored my device back to factory settings: no luck.
I have performed a DFU restore: no luck.
This is my main account for, well everything.

Application user RMCM was found to be deleted from CUCM but agents unable to log into ACD queue was reported 2 weeks later

Hello All, During an investigation Application user RMCM was found to be deleted from CUCM as per CUCM logs but the first issue of agents unable to log into ACD queue was reported 2 weeks later following a publisher reboot, I am trying to understand what could have caused this ? The reboot obviously could not have made any changes but the logs says RMCM users deleted on 09 May but issue was reported on 20 May and in the meantime services were said to be working without interruption . Can i have some suggestion to understand this to explain customer ?

The RMCM user being deleted might not have triggered a JTAPI update on the UCCX side. The publisher reboot which restarted CTIManager would have definitely triggered the update and forced UCCX to re-authenticate with the now non-existent user.

Report Viewer unable to log into the database

I'm fairly novice to ZFD Inventory and have a reporting issue when attempting to run from ConsoleOne (1.3.6f). Receive a Report Viewer error that states "unable to log into the database. Ensure the ODBC driver...".
TID 10094443 describes my symptom exactly but apparently doesn't apply. It applies to ZFD6.5 and we're running 7. Does the Oracle fix it refers to even apply to ZFD7 Inventory? If not, what does address my issue?
Is it SQL now?
Thanks for any help.

Originally Posted by youngj
I'm fairly novice to ZFD Inventory and have a reporting issue when attempting to run from ConsoleOne (1.3.6f). Receive a Report Viewer error that states "unable to log into the database. Ensure the ODBC driver...".
TID 10094443 describes my symptom exactly but apparently doesn't apply. It applies to ZFD6.5 and we're running 7. Does the Oracle fix it refers to even apply to ZFD7 Inventory? If not, what does address my issue?
Is it SQL now?
Thanks for any help.
If you are using the Sybase database with ZDM7, take a look at the file \database drivers\odbcreadme.txt file on the Novell ZENworks 7 Companion 2 CD (downloadable from novell.com if you don't already have it). Page 347 of the ZDM 7 Install Doc also mentions this procedure:
http://www.novell.com/documentation/...dm7install.pdf

Is it possible to import xml into Adobe Muse to populate content similar to InDesign?

Is it possible to import xml into Adobe Muse to populate content similar to InDesign?

The only way I see this would be possible is through using JS that you can insert using the Object -> Insert HTML option, you may grab the XML to HTML code from here - http://www.w3schools.com/xml/xml_to_html.asp
In order to test this out, simply download the sample XML file from the following location - http://www.w3schools.com/xml/cd_catalog.xml and save it somewhere locally. Now add this file to your Muse project using File -> Add Files for Upload option, it would then appear within the Assets panel.
Add the code to your page and update the path referencing the file cd_catalog.xml to assets/cd_catalog.xml. Now on previewing the page in browser, you should see the populated HTML from the XML.
Thanks,
Vinayak

How to bring a website into Adobe muse for editing

How to bring a website into Adobe muse for editing?

Adobe Muse only allows .muse files for editing. You can't import a previously created page say in Dreamweaver into Muse.

Unable to log into Adobe Muse

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