Unable to log into iCloud on PC using Internet Explorer 9
I can log in using Chrome, but unable to log in using IE9. I do not get an error. I just enter my userid and password and hit the arrow -- nothing happens.
I to would really love an answer to this question , otherwise the purpose of the find my phone app is pointless to have if I cant log in to track it.
Similar Messages
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I have installed Find My Friends on my iPad2 since then i have been unable to log into iCloud on my iPad. I removed it but still it pops up with the screen saying i need to install Find my iPhone which is already installed.
Any ideas?Clarification, I am not able to log into iCloud from our MacBook Pro only via System Preferences when logged into my acount. My husband however can log in using the same computer under his identity.
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I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
Any suggestions to remedy this problem?I'm also experiencing the same issue.
I've had to reset my password 3 times in the last 3 days.
At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
I have went to appleid.apple.com and reset my password there: no luck.
I have reset the settings on my device: no luck.
I have Erase and Installed iOS 6.1.2: no luck.
I have restored my device back to factory settings: no luck.
I have performed a DFU restore: no luck.
This is my main account for, well everything. -
IPad2 unable to log into iCloud
My iPad2 running iOS 5.01 won't allow me to log into iCloud. Had the same problem with my iPhone. Apple support person told me to hard reset phone and it worked. It was a pain so I'd like to avoid solving the problem like that. Any ideas? Thanks!
Clarification, I am not able to log into iCloud from our MacBook Pro only via System Preferences when logged into my acount. My husband however can log in using the same computer under his identity.
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I'm running Windows 7 (64-bit), using Firefox 8.0. When I open a document with Adobe Reader 9, I am unable to do anything with it (print, save, etc.) other than view it. When I use Internet Explorer I don't have this problem.
Not sure what you mean by truncated troubleshooting report, but here's what I copied from "troubleshooting" under "help". My printer is selected as the default printer in Devices and Printers. Also, remember that a document that won't print in Firefox prints fine in Internet Explorer.
Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Ad-Aware Security Toolbar
0.9
true
{87934c42-161d-45bc-8cef-ef18abe2a30c}
LightShot (screenshot tool)
2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
ZoneAlarm Security Engine
1.5.350.0
true
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
HP Smart Web Printing
4.60
false
[email protected]
Java Console
6.0.29
false
{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
ShopToWin2
1.0.29
false
{5835466c-49af-4cbe-b102-a8c8b6313749}
ZoneAlarm Security Community Toolbar
3.8.1.0
false
{91da5e8a-3318-4f8c-b67e-5964de3ab546}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/firefox
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
8.0
font.size.variable.x-western
24
keyword.URL
http://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323127479
places.history.expiration.transient_current_max_pages
192172
places.last_vacuum
1299626190
plugin.disable_full_page_plugin_for_types
print.print_printer
HP Photosmart Prem C410 series
print.printer_HP_Photosmart_Prem_C410_series.print_bgcolor
false
print.printer_HP_Photosmart_Prem_C410_series.print_bgimages
false
print.printer_HP_Photosmart_Prem_C410_series.print_command
print.printer_HP_Photosmart_Prem_C410_series.print_downloadfonts
false
print.printer_HP_Photosmart_Prem_C410_series.print_edge_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_top
0
print.printer_HP_Photosmart_Prem_C410_series.print_evenpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_footercenter
print.printer_HP_Photosmart_Prem_C410_series.print_footerleft
&PT
print.printer_HP_Photosmart_Prem_C410_series.print_footerright
&D
print.printer_HP_Photosmart_Prem_C410_series.print_headercenter
print.printer_HP_Photosmart_Prem_C410_series.print_headerleft
&T
print.printer_HP_Photosmart_Prem_C410_series.print_headerright
&U
print.printer_HP_Photosmart_Prem_C410_series.print_in_color
true
print.printer_HP_Photosmart_Prem_C410_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_left
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_right
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_top
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_oddpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_orientation
0
print.printer_HP_Photosmart_Prem_C410_series.print_page_delay
50
print.printer_HP_Photosmart_Prem_C410_series.print_pagedelay
500
print.printer_HP_Photosmart_Prem_C410_series.print_paper_data
1
print.printer_HP_Photosmart_Prem_C410_series.print_paper_height
11.00
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_type
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_unit
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_width
8.50
print.printer_HP_Photosmart_Prem_C410_series.print_reversed
false
print.printer_HP_Photosmart_Prem_C410_series.print_scaling
1.00
print.printer_HP_Photosmart_Prem_C410_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_Prem_C410_series.print_to_file
false
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G45/G43 Express Chipset
Vendor ID
8086
Device ID
2e22
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2202
Driver Date
8-25-2010
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2e23
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.10.2202
Driver Date (GPU #2)
8-25-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10 -
Unable to set mailbox forwarder within ECP using Internet Explorer
We seem to have an issue that has developed where using Internet Explorer we are now unable to set a mailbox forwarder within the ECP.
When we use Internet Explorer 11 the following is used to discover the issue:
1. Under mailboxes select any recipient, click "mailbox features" > and under Mail Flow click "View details"
2. Click "Enable forwarding" > "Browse" and then select and recipient you want to forward ail too.
3. Once you click on "Ok" it will be observed that the field in IE is blank account to forward to is not there.
We have tried rebooting the CAS already in case something was cached but this did not help resolve the issue.
We have noticed that if you open the ECP and repeat the steps in Firefox or Chrome the issue is not there. This is happening on all our machines in the domain and says to me it is an IE issue rather than Exchange maybe.. Does anyone know what might be causing
it?
Our environment is Windows Server 2012 R2, Exchange 2013 CU6Hi,
After installing update 3008923, some web application modal dialog boxes may not work correctly in Internet Explorer 11. Now there is an update to resolve this issue.
For your reference:
Some web application modal dialog boxes don't work correctly in Internet Explorer 11 after you install update 3008923
https://support.microsoft.com/kb/3025390
Hope this can be helpful to you.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support -
== Issue
==
Firefox is having problems with certain web sites
== Description
==
The pictures that I posted on the knitting site, Raverly had just disappeared. If I use internet explorer I can see them. Others can see my work using Firefox, I can't put them back, it doesn't work. On Pogo the games are shut down while playing.
<blockquote>Moderator removed email address from title for privacy reasons. </blockquote>
== URL of affected sites
==
http://Raverly, Pogo
== Firefox version
==
3.6.3
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729)
== Plugins installed
==
*-Coupons, Inc. Coupon Printer DLL
*Coupons, Inc. Coupon Printer Plugin
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Default Plug-in
*Shockwave Flash 10.0 r32
*3.0.50106.0
*Office Live Update v1.3
*NPWLPG
*Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
*Adobe PDF Plug-In For Firefox and NetscapeIt is possible that you accidentally clicked the 'Block Images' item in the right click context menu while trying to save an image.
Check the image exceptions: Tools > Options > Content: Load Images: Exceptions - See [[Options window - Content panel]]
A way to see which images are blocked is to click the favicon (''Site Identification'' icon) on the left side of the location bar and click the "More Information" button.
This will open the Security tab of the ''Page Info'' window (also accessible via Tools > Page Info).
Go to the ''Media'' tab of that Page Info window.
Select the first image and scroll down though the list with the Down arrow.
If an image is grayed and there is a check-mark in the box ''Block Images from...'' then remove that mark to unblock the images from that domain.
See also [[Images or animations do not show]] and http://kb.mozillazine.org/Images_or_animations_do_not_load -
Upgrading my Laptop and moving my Photoshop Elements (~2010) to my Windows 7 machine. Message says I need Internet Eplorer 4.0 or greater. I'm on IE 10.
That's a bug in the Adobe installer which seems to think IE10 is IE1.
Either put IE10 into IE9 or lower mode using Compatibility View.
http://techathlon.com/internet-explorer-10-run-compatibility-mode/
Or simply use a different browser such as Google Chrome or Firefox. -
Unable to login to Client's VPN using Internet Explorer 11
Hi,
I have a windows 8.1 with IE11. I am unable to access my Customer's VPN through this version of IE11.
When checked with my customer's tech support they said, the VPN can only be connected through IE 8 or IE9.
I had tried Compatibility View Settings and Developer tools, but no luck.
Can you please help me downgrade my IE11 to IE9? or is there any other way that could help me connect to the Client's VPN?
thanks
NagarajHi,
After installing update 3008923, some web application modal dialog boxes may not work correctly in Internet Explorer 11. Now there is an update to resolve this issue.
For your reference:
Some web application modal dialog boxes don't work correctly in Internet Explorer 11 after you install update 3008923
https://support.microsoft.com/kb/3025390
Hope this can be helpful to you.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Amy Wang
TechNet Community Support -
When I try to get in the site all I get is session is timed out. How can i correct this
Try to navigate to that page starting with its home page in case you are using a bookmark.
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" -
unable to log into iMatch using Apple Id and password. Msg says i have valid Id for store but not iMatch. What to do?
Is there a way to reset iMatch username and password?An Apple ID which consists of a non-Apple address can perfectly well be used to create and sign into an iCloud account (most Apple ID's take this form). Your problem is that you can't create an iCloud account on Windows: you can only do it on a Mac or an iOS device. Once created on one of those you can sign into it on Windows using the iCloud Control Panel.
-
Hello, I'm unable to log into my icloud account. Message: Your Apple ID has been disabled.
Hi ellen_ilog5,
Thanks for using Apple Support Communities. This article has steps you can take if your Apple ID was disabled for security reasons:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
This article has troubleshooting for iCloud account issues:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Cheers,
- Ari -
I used my daughter's itunes id to log into icloud as I forgot my information. Now I have established my account information and want to remove hers to add mine. I am afraid to "delete account" as I fear it will delete her information. How do I change the icloud account?
Go to iTunes menu, STORE and sign out. Then you can sign in from there or create a new account which should match the account you have on your iPad and iPhone.
-
Here is the email:
Your Apple ID ([email protected]) was used to sign in to iCloud on a MacBook Pro 13". I had a MacBook Pro stolen in January and I'm wondering if someone was using that stolen computer to login??
Anyway to track the computer trying to log in using my other Apple ID?If you activated the Find My iPhone service (in System preferences>icloud), then you can try to track it. Using another computer's browser, log into icloud.com and look at the Find My iPhone page. On a device, invoke the Find My iPhone app (get it for free at the itunes app store) and log into the icloud account. Note: The Find My iPhone **app** does not turn on the service, you can only do that through Settings>icloud.
If the mac is listed as "offline", then you can't track it. -
unable to sign into icloud account from my windows 7 pc. keep on getting the message serwr not available
Hi,
In the Finder use the Go Menu whilst holding down the ALT key.
Select the Library that appears when you do this.
Navigate to Containers/com.apple.soagent/Data/Library/Preferences
You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
But there are exceptions.
Delete (Drag to Trash) the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
Restart Messages.
If this does not work navigate to ~/Library/Preferences
In here find and Delete com.apple.ids.service.com.apple.madrid.plist
This will need a Restart of the app.
You will be asked Again for your Apple ID
9:28 pm Sunday; January 26, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
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