Unable to log into itunes

My apple id is for a UK store but for some reason I keep getting directed to the US store and am not able to log into the itunes store

Hi babiecatz,
Usually when this happens they are looking for the 3 digit security number that is on the back of whatever card you are using for your account. I would retype your account data and update it, if this does not work contact ITunes support. I hope this helps!

Similar Messages

Unable to log into itunes & app store

I am unable to log into itunes & app store from my iphone5s OS 7.1.1. The apple ID works on the apple site and from my apple tv and ipad etc. I have rebooted the iphone, deleted icloud and logged back in successfully. I can use find my iphone and see my other devices. When I go to settings > iTunes & App Store > enter the apple ID and password and press sign in > it shows a activity circle at the top by the wifi indicator but then nothing else happens. Settings > iTunes & App Store still has my username and password. I can press sign in again but nothing happens.
I've tried to go into iTunes Store and look at my previous purchased movies but it keeps prompting me to sign in.. I use existing apple ID > enter ID and pass > and it just loops the same process over and over.. use existing apple ID > enter ID and pass > use existing apple ID > enter ID and pass > etc..
Thanks for the help.

Hello Anand,
To troubleshoot your problem, follow the steps below:
1. Delete the file - Macintosh HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
2. Restart OS X
3. Try logging into Mac App Store again.
All the best !

Unable to log into itunes store (0x80092013) and update problems

I am having problems logging into the itunes store using itunes 10.6.0.40 in Wndows 7 in the uk which results in the error message shown below:
'We could not complete your itunes store request. An unknown error occurred (0x80092013). There was an error in the itunes store please try again later"
However, I am able to browse the itunes store without any problems (this does not require logging in).
In addition selecting the menu item Help > Check for updates in itunes results in the message "The itunes server could not be contacted. Please check your internet connection or try again later'
I also have two ipods and an ipad and clicking on the <Check For Update> button on each of them within itunes results in the error message "The ipod update server could not be contacted. Make sure your network settings are correct and your network connectivity is active or try again later".
In trying to fix the above problems I have tried the following:
Re-installed itunes
Ran ipconfig /flushdns
Changed my dns entries to use dynamic dns entries and also tried googles settings (8.8.8.8 and 8.8.4.4)
Put entries in the hosts file for gs.apple.com etc
Reset the winsock using the command netsh winsock reset
Turned Norton smart firewall off completely
Ensured interent settings were set to 'Check for server certificate revocation' was unticked and "SSL 3.0" and "TLS 1.0." were both ticked
General internet connectivity is working fine it is just itunes where the problems are.
I can also log onto the itunes store from the ipad itself without a problem.
I also have a Windows Vista laptop which can connect to the itunes store without a problem and can also run the menu item Help > Check for updates and results in a message saying itunes is the latest version. This also runs Norton Smart Firewall and is having no problems. So I am assuming from this that my setup is not at fault and it is not an isp issue.
I have also noticed that a number of other people are reporting problems logging into the itunes store and also error 0x80092013.
The results of an itunes diagnostic test (Help > Run Diagnostics) are shown below (this shows that the itunes store can be browsed but attempts at prurchasing etc cannot be completed)
Microsoft Windows 7 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012AF0402B0FA18
Current user is an administrator.
The current local date and time is 2012-03-11 18:01:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4870
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {46932D17-49B1-4170-9CA8-EA1A00438097}
Description: Microsoft Loopback Adapter
IP Address: 169.254.183.23
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server: 0.0.0.0
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {58D508FD-AACB-4B61-B19B-D91F9FD1F400}
Description: Bluetooth Device (Personal Area Network) #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {4C3DB141-4DA2-4484-A598-E5B7ACD6E684}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Mar 11 17:05:46 2012
Lease Expires: Sun Mar 11 17:05:45 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to iPhone activation server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80092013).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-03-11 17:58:25.

I have spoken directly with Apple over the last couple of hours. They are aware of the problem and are going to ask their engineering department to investigate. It is perhaps not a big priority at the moment as they say they only have 30 confirmed reports of the issue worldwide.
Is it possible that there are other people who are having the same problem and are watching the forums waiting for answers? If so, please report the problem. This is the only way for Apple to understand the scale of the problem (if indeed it is a big problem) and to be able to escalate the issue and allocate suitable resources. The issue we are seeing is:
I mentioned what you said about downgrading - I have also contemplated this but I am expecting I will need to run 10.6 for HD media and syncing with the new iPad. Apple agree downgrading is not an acceptable solution, and there must be a way forward, but if you dont need 10.6 then why not downgrade until the problems are resolved.
My take on the problem is this:
The error code is the same as a Windows error code that suggests the issue is with accessing the certificate revovation lists (CRL). iTunes 10.6 is a signed application that needs to access a CRL to determine whether its certificate is still active. iTunes own diagnostic tool points in the same direction too. The network connectivity test (see image below) shows the network interface and internet connection are fine. It is just the secure link that is failing. It is possible to view the apple store, and download podcasts etc.. but it is not possible to sign into an account or make purchases.
One person has replied to many of these postings suggesting the problem can be fixed by updating DNS settings, which could add weight to this theory. The person who posted this didnt explain why this worked for them, but if DNS settings have not propogated fully for a new CRL this could be causing problems for some users. If so this could just fix itself in the coming days, or it may work if you can connect to the internet from a different connection like a public wifi hotspot.
I will post updates if I get anywhere or hear anything back from Apple.

Unable to log into itunes on my iphone

Keep getting the error:
Could Not Sign In
An unknown error has occurred
This happens when I try to download an app or sign into view my account on my phone.

Solution:
In settings log out of itunes account, and then sign back in.
Thanks to Vmax801.

Can't log into itunes. It says there was an error with itunes. Can't even log in from my ipod touch

I am new to Apple. I recently got an Ipod touch and created an apple ID. while I can log into the manage account section, am unable to log into itunes on the computer or the ipod. I have windows 7. Am also not able to log into other apps such as facetime etc.
Please help!

Hi shrutsd,
After reading your post, it seems you are unable to access your Apple ID. Have you attempted to reset your password then try logging again?
Here are the steps for resetting your password:
Apple ID: Changing your password - Apple Support
Learn how to change your Apple ID password.
Follow these steps to change your Apple ID password. If you can't remember your password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
Click "Password and Security".
In the "Choose a new password" section, click Change Password.
Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
If you forgot your Apple ID password - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

HT5012 I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes. The only explanation it gives me is that my connection was lost.... What

I recently updated my IOS using the beta found on an iTunes account link... Ever since then I've been unable to log into my iMessages and FaceTime account through my iTunes. The only explanation it gives me is that my connection was lost.... What to do?

It was downloaded through my iTunes account... So im sure it wasn't pirated. It's nothing more than a beta test to work out the bugs. But do u have any suggestions as to how i can about redownloading the same iOS but now the 'bugs' should be all worked out....

Unable to log into iCloud because old email pops up requesting password. Password not working and unable to receive reset

I changed the main email on my Appleid a few months back. Everything worked fine until uppgrading to iOS7 on my phone. I am now unable to log into iCloud because the old email pops up and requesting password which is not working. I cannot rest the password because my old email is unvalid as I have changed network provider. The id works fine on Appstore and iTunes so its only iCloud that making trouble.
Any suggestions to remedy this problem?

I'm also experiencing the same issue.
I've had to reset my password 3 times in the last 3 days.
At first, I couldn't get my email. I sweated it out for 12 hours, reset my password and I was good to go again. 48 hours later, I ran into the same issue. Only problem is, not only do I get the 'Incorrect username or password' on my device, but my iCloud.com login no longer works. so now I can't read my messages on the web OR on my device/computer.
I have went to appleid.apple.com and reset my password there: no luck.
I have reset the settings on my device: no luck.
I have Erase and Installed iOS 6.1.2: no luck.
I have restored my device back to factory settings: no luck.
I have performed a DFU restore: no luck.
This is my main account for, well everything.

Unable to log into the portal-After Upgrade from NetWeaver 7.0 to 7.3EHP1

Dear Experts,
We have poltal landscape(NW 7.0 Dualstack SPS27) with our customozed themes and par files(Company name,logos and colours)
Recently we upgraded the one of portal from NW 7.0 to NW 7.3EHP1 . Upgrade has been successfilly completed with small issue.
After upgrade all urls are working(/nwa, /sld) except /irj/portal.We know that NW 7.3 EHp1 accepts only ear file i.e we converted the our customized log on par file to ear file through par migration tool and the same was deployed successfully through NWDS 7.3 version.After deploying we are able to access the
/irj/portal url with our customized par(means ear file) without issues,
We are unable to log into the portal after giving the correct user id and password,getting the portal runtime error as foloows.
Portal runtime error
An exception occured while processing your request.Send the exception ID your administrator
Exception id:
see log files for details about this exception
Default.trc log file(/server0/log)
#EP-PIN-PRT#tc~epbc~prtc~api#C00061FD2733006C00000005000056CB#9034950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.
runtime#J2EE_ADMIN#4##43E00B85A79911E380F800000089DCC6#3a483a0fa79911e3903000000089dcc6#3a483a0fa79911e3903000000089dcc6#0#Thread[HTTP Worker
[@900472845],5,Dedicated_Application_Thread]#Plain##
08:14_09/03/14_0005_9034950
[EXCEPTION]
java.lang.RuntimeException: Could not create Resource Repository root folder in PCD
at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:140)
at com.sap.portal.resource.repository.ResourceRepositorySrv.init(ResourceRepositorySrv.java:93)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
at com.sap.portal.resource.repository.WebResourceRepositorySrv.init(WebResourceRepositorySrv.java:71)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
        at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.resource.repository.WebResourceImportService$ResourceImporter.<init>(WebResourceImportService.java:248)
        at com.sap.portal.resource.repository.WebResourceImportService.importApplicationResources(WebResourceImportService.java:172)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.loadAllPicsToWRR(NavigationMimeRepositoryService.java:186)
        at com.sapportals.portal.navigation.NavigationMimeRepositoryService.init(NavigationMimeRepositoryService.java:160)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher$3.service(RequestDispatcherFactory.java:518)
        at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:363)
        at com.sap.portal.prt.core.RequestDispatcherFactory$ServiceRequestDispatcher.init(RequestDispatcherFactory.java:503)
        at com.sap.portal.prt.broker.PortalServiceItem.initServiceInstance(PortalServiceItem.java:347)
        at com.sap.portal.prt.broker.PortalServiceItem.getServiceInstance(PortalServiceItem.java:210)
        at com.sap.portal.prt.broker.PortalServiceItem.load(PortalServiceItem.java:578)
        at com.sap.portal.prt.om.ObjectsManager.createObejctHandle(ObjectsManager.java:234)
        at com.sap.portal.prt.om.ObjectsManager.getObjectHandle(ObjectsManager.java:147)
        at com.sap.portal.prt.broker.PortalAppBroker.getPortalService(PortalAppBroker.java:498)
        at com.sap.portal.prt.service.ServiceManager.getPortalServiceItem(ServiceManager.java:431)
        at com.sap.portal.prt.service.ServiceManager.get(ServiceManager.java:220)
at com.sap.portal.prt.runtime.Portal$RuntimeResources.getService(Portal.java:130)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.getAdditionalAttributes(PcmIviewCommon.java:358)
        at com.sap.portal.pcm.iview.admin.PcmIviewCommon.initLayers(PcmIviewCommon.java:173)
        at com.sap.portal.pcm.iview.admin.AdminBaseiView.createAttrSetLayersList(AdminBaseiView.java:177)
        at com.sap.portal.pcm.page.admin.AdminBasePage.getCustomImplementation(AdminBasePage.java:76)
        at com.sap.portal.pcm.admin.PcmAdminBase.getImplementation(PcmAdminBase.java:642)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:143)
        at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:171)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.prepareAttributes(PhaseConfiguration.java:71)
        at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.storeRelatedAttributesInSharedStorage(PhaseConfiguration.java:35)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doFrameworkPhase(NavigationFpmListener.java:535)
        at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:122)
        at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
        at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:179)
        at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
        at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
        at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:186)
        at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:665)
        at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:183)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
        at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
        at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
        at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: javax.naming.InvalidNameException: Character not allowed: ':' in 'pcd:resource_repository'
at com.sapportals.portal.pcd.pl.PcdName.checkComponent(PcdName.java:64)
        at com.sapportals.portal.pcd.pl.PcdName.checkNameComponent(PcdName.java:39)
        at com.sapportals.portal.pcd.pl.PcdName.padd(PcdName.java:636)
        at com.sapportals.portal.pcd.pl.PcdName.add(PcdName.java:626)
        at com.sapportals.portal.pcd.gl.util.StringUtils.tokenizeIntoPcdName(StringUtils.java:112)
        at com.sapportals.portal.pcd.pl.PcdName.appendUrlInternal(PcdName.java:408)
        at com.sapportals.portal.pcd.pl.PcdName.<init>(PcdName.java:245)
        at com.sap.portal.resource.repository.ResourceRepositorySrv.initRepositoryRootContext(ResourceRepositorySrv.java:121)
        ... 132 more
1)We are suspecting this issue is related to the theme issue.How to update the theme in the upgraded portal(have a backup of themes)
2)Want to know if we update a theme where it stored at the operating system level(in NW 7.3 EHP1 as well as NW 7.0)
3)Is there any post steps after portal upgrade.
Request you suggest.
Regards
Maruthi

Hi
Refer the SAP Notes
1942399 - Fix usage of unregistered class loader while processing HTTP request in an application being updated or stopped at the same time
1744820 - Migration 7.3 fails while executing migration of pcd_upgrade
1703578 - WPC migration stops during connection creation
1918086 - ERROR: Unable to get iView
Regards
Ram

I can log into iTunes and App Store but NOT iMessage. What gives?

I'm currently using Wifi with my 3rd gen iPad. iOS 6.0.1. I'm not home so I don't have access to my iMac (actually currently at 30k ft somewhere over Virginia :) ).
Anyway, I can log into iTunes, access the App Store, sign out of those, log back in. No prob. I used my appleID and pass to write this message. But I cannot get into Imessage, and I can't figure it out!
I get an error saying: "could not sign in. Please check your network connection and try again." If I try to make a new appleID, imessage thinks and thinks...nothing happens.
This isn't a new issue, it's been like this for quite a while, since upgrading to iOS 6 months ago. How can I get into imessage on my ipad? For what it's worth, it works fine on my iPhone.
Would appreciate any help!

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.

If I changed my Apple ID password on my iphone then log into itunes on my phone with that new password, would it automatically sync to my laptop or would i need to put the new password into my laptop also?

If I changed my Apple ID password on my iphone then log into itunes on my phone with that new password, would it automatically sync to my laptop or would i need to put the new password into my laptop also? My laptop got stolen so I changed my password and wanted to be sure it's safe to enter in the new one on my phone. I don't want it to snyc to my laptop.

Hi loro,
Thanks for visiting Apple Support Communities.
I'm sorry to hear that your laptop was stolen. Changing your password was a good step.
Entering your new password on your iPhone will not affect the laptop, as mentioned in this article:
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
Best Regards,
Jeremy

Can't sign in to iTunes Store on Apple TV. Error message states Apple ID not recognized but the ID is the same as when I log into iTunes on my PC. Any suggestions?

When I try to log in to the iTunes Store on my Apple TV I get an error message that says the Apple ID isn't recognized or password is incorrect. It matches what I use for logging into iTunes from my PC, any suggestions?

It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
TCP 123
TCP 3689
UDP 5353
TCP 80
TCP 4343
TCP 53
This may also solve other problems you may have with homesharing...

Updated and now can't log into iTunes. I see my apple id on iTunes page, but can't access account info or purchases

HELP!! I udpated all my itunes etc., and can access my Mac App Store, but can no longer access my itunes purchases or account info. I don't get an error message. But, when I log into iTunes and see my apple ID at top right hand corner, but then go to purchase history and account info, it just keeps taking me back to log in block. I'm not getting an error message, but can't pull up anything, but my name.

Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!

Since my apple tv (gen2) update yesterday i can no longer log into itunes store on any account at all??

Updated my apple tv last nite, it did two updates and now im told it is upto date, i cannot log into itunes store, says it is unvliable, but my computer and iphones can acces it fine. any one else having this issue? also a problem ive been having since i got it is that home sharing wont work with my itunes or my iphone 4. but when i power off and on my wifi router it starts working, every time i want to use it this happens?

I assume from your first post that you will have tried restarting your router. if you were having to restart it all the time previously have you considered an interference problem.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.

My iPad mini will no longer log into iTunes or any AppleID app since upgrading to iOS 8.1. Any suggestions?

My son upgraded his iPad mini a couple of weeks ago to iOS 8.1. The internet and everything else still works but he has not been able to log into iTunes for anything since. When we log in it says "cannot connect to iTunes store". We have confirmed the password and it still works of our other devices. We have confirmed his devices is still enabled under the Apple ID. Suggestions?

I wish that had worked. I logged off from the setting on the mini and on my main computer. I got the same message that it cannot log into the store. I was able to log back in on my computer though.

I can't see my country name when I tried to log into iTunes Store for first time

Hi,
Couple of days ago, I successfully registered in iOS Developer Program. All of the process is completed. Today I tried to log into iTunes Strore from my mac. But it asked me "This Apple ID has not been used with the iTuens Store" Please review your account information.
I clicked on review.
I am not in United Kingdom, so I need to select my country for a valid billing information. But my country name isn't listed there. :-(
I am from Bangladesh, and I believe that we do not have payment processing problem. So I don't know why Bangladesh isn't included there! Can someone give me any suggession? Should I contact with Apple Support Team?
I have already Purchased iOS Developer Program Using my Credit Card. If my credit card is acceptable, then why can't I get registered in iTunes Store? I want to connect with it and all of you know that iTunes Store is the worlds best store for applications/games/.................... and more......
Please help someone
thanks.

Ohemod,
There are 120+ countries that have iTunes Stores, but that leaves many that do not. You can consult this document: iTunes Store: Which types of items can I buy in my country?
Opening in a new country requires a tremendous amount of legal, commercial and financial investment, but I am sure Apple would be interested in knowing where there is unmet demand. If you wish to make suggestions to Apple, you can use the iTunes Feedback page.

Unable to log into itunes

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