Unable to login to IB:  MISSING_DATA

Dear SDN,
After upgrading CMS 7.0 to SP 10 we can't login to IB. The raised error is:
MESSAGE ID: com.sap.aii.ib.clsif.login.rb_all.MISSING_DATA
com.sap.aii.ib.core.login.LoginServiceException: MISSING_DATA
     at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.initRemoteFactory(LoginServiceProvider.java:321)
     at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:217)
     at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:173)
     at com.sap.aii.ib.clsif.login.LoginServiceProvider$LoginServiceImpl.login(LoginServiceProvider.java:167)
     at com.sap.aii.ib.gui.login.SplashLoginImpl.doLogin(SplashLoginImpl.java:165)
     at com.sap.aii.ib.gui.login.SplashLoginFrame$6.run(SplashLoginFrame.java:440)
     at java.awt.event.InvocationEvent.dispatch(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
Any idea to fix it?
Thank you in advance

Pabon,
You try to increase the trace level and check the trace. Also see the log.
To increase the trace level, use the following URL:
Integration Directory: http://server:port/dir/support/private
Integration Repository: http://server:port/rep/support/private
Click on Edit Memory Log Configuration-->Reset to DEBUG --> Save
To check the log, use the following URL:
Integration Directory: http://server:port/dir/support/private
Integration Repository: http://server:port/rep/support/private
Click on View Memory Log --> Show this filter
Dont forget to Reset the log level to DEFAULT after your analysis and save to avoid performance problems.
If this dont help you try to see the J2EE Logs because all XI applications that run in the J2EE engine write their logs to the J2EE engine logs.
Hope this helps........
---Satish

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    Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production   
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         at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
         at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:289)
         at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:583)
         at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1986)
         at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:1144)
         at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2176)
         at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2050)
         at
    oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2959)
         at
    oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:650)
         at
    oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:726)
         at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1813)
         at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1907)
         at
    oracle.apps.fnd.common.WebAppsContext.createAnonymousSession(WebAppsContext.java:3739)
         at oracle.apps.fnd.common.WebRequestUtil.setGuestSession(WebRequestUtil.java:1081)
         at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4200)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
         at oa_html._OA._jspService(_OA.java:88)
         at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
         at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
         at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
         at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
         at oracle.jsp.JspServlet.service(JspServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
         at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
         at org.apache.jserv.JServConnection.run(JServConnection.java:294)
         at java.lang.Thread.run(Thread.java:534)
    oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE.
    Tokens: MESSAGE = java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle
    error -1654: ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace
    APPS_TS_ARCHIVE has been detected in FND_SIGNON.AUDIT_USER. has been detected in
    FND_SIGNON.NEW_ICX_SESSION.
    ORA-06512: at "APPS.APP_EXCEPTION", line 70
    ORA-06512: at "APPS.FND_SIGNON", line 18
    ORA-06512: at "APPS.FND_SIGNON", line 744
    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
    ORA-06512: at line 1
    ; (Could not lookup message because there is no database connection)
         at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
         at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:862)
         at
    oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.ja
    va:961)
         at
    oracle.apps.fnd.framework.OACommonUtils.processAOLJErrorStack(OACommonUtils.java:866)
         at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4202)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
         at oa_html._OA._jspService(_OA.java:88)
         at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
         at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
         at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
         at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
         at oracle.jsp.JspServlet.service(JspServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
         at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
         at org.apache.jserv.JServConnection.run(JServConnection.java:294)
         at java.lang.Thread.run(Thread.java:534)
    ## Detail 0 ##
    java.sql.SQLException: ORA-20001: Oracle error -20001: ORA-20001: Oracle error -1654:
    ORA-01654: unable to extend index APPLSYS.FND_LOGINS_U1 by 16 in tablespace APPS_TS_ARCHIVE
    has been detected in FND_SIGNON.AUDIT_USER. has been detected in
    FND_SIGNON.NEW_ICX_SESSION.
    ORA-06512: at "APPS.APP_EXCEPTION", line 70
    ORA-06512: at "APPS.FND_SIGNON", line 18
    ORA-06512: at "APPS.FND_SIGNON", line 744
    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 318
    ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 457
    ORA-06512: at line 1
         at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
         at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:289)
         at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:583)
         at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1986)
         at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:1144)
         at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2176)
         at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2050)
         at
    oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2959)
         at
    oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:650)
         at
    oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:726)
         at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1813)
         at oracle.apps.fnd.common.WebAppsContext.createSession(WebAppsContext.java:1907)
         at
    oracle.apps.fnd.common.WebAppsContext.createAnonymousSession(WebAppsContext.java:3739)
         at oracle.apps.fnd.common.WebRequestUtil.setGuestSession(WebRequestUtil.java:1081)
         at oracle.apps.fnd.framework.webui.OAPageBean.validateUser(OAPageBean.java:4200)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:597)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:462)
         at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:383)
         at oa_html._OA._jspService(_OA.java:88)
         at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
         at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
         at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
         at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
         at oracle.jsp.JspServlet.service(JspServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
         at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
         at org.apache.jserv.JServConnection.run(JServConnection.java:294)
         at java.lang.Thread.run(Thread.java:534)
    Looking for positive response.
    Thanks & REgards,

    You said it was: "There were two triggers with names on_logon and ON_LOGON"
    That clearly implies two triggers of the same name (one being case sensitive, the other not) within the same schema. Nothing to do with being created by different users.
    e.g.
    SQL> select table_name from user_tables where upper(table_name) = 'T';
    no rows selected
    SQL> create table t (x number);
    Table created.
    SQL> select table_name from user_tables where upper(table_name) = 'T';
    TABLE_NAME
    T
    SQL> create table "t" (x number);
    Table created.
    SQL> select table_name from user_tables where upper(table_name) = 'T';
    TABLE_NAME
    T
    t
    SQL>Two tables "t" and "T" created by the same user.

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