Unable to login to IMessage in my new ipod touch 5th gen, saying wrong password. but the same password is working fine for my applestore.

saying wrong password. but the same password is working fine for my applestore.

Im Getting The Same Problem With My Ipod 4th Generation
Seems Like This is a Software Issue
Help Please

Similar Messages

  • I lost all my data when i tried to back up all the info to my new ipod touch 5th gen. i already restore all the settings again but it wouldnt work. What can i do?

    Please help me retrieve my data i lost. i tried to restore the settings again but it didnt work.

    Please tell up in more detail what you did?
    If yu go to iTunes>Prefernces>Devices does the date/time of the iPod backup corespnd to when yur started the backup or before?
    Didyou backup via USB or to iCloud?

  • Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Can anyone help.

    Can't activate imessage on my daughters ipod touch 5th gen.  Comes back with "An error occured during activation".  It was working until I updated to latest IOS version 7.1.2.  Managed to update Facetime ok but can't do anything with iMessage.  Can anyone help?

    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                              

  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
    It will not do anything plugged into the usb soccket of my laptop.
    Any ideas or will I have to return this to amazon?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • Bought a brand new Ipod touch 5th gen.  it wont activate...what do i do?

    Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

    I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

  • On/off button not working on brand new iPod touch 5th gen

    My daughter has just unboxed a brand new iPod touch 5th gen that arrived today.
    It wouldn't turn on so I assumed the battery was flat which I thought was odd but I plugged it in and it came on - 90% + battery.
    The on/off button does not do anything. We've pressed it, held it - nothing. If I press the on/off and the home button together, Siri starts.
    It will only switch off after a minute has elapsed. We can't do it manually.
    What's going on? Any ideas?

    If you have an Apple store nearby I would make an appointment at their Genius Bar.
    Apple Retail Store - Genius Bar
    Otherwise I would call Apple. You get at least 90 days of free telephone support.
    http://www.apple.com/support/contact/

  • Brand-new iPod Touch 5th gen often freezes win7 while charging

    Hi,
    I've had a new iPod touch 5th gen for about two weeks now.
    I also have a laptop that runs Win7, that has had no problems whatsoever until now, and that has no problems when the iPod isn't plugged in.
    Here's what happens:
    I plug in the iPod Touch to update files and recharge the battery
    All goes well, iTunes sees iPod, battery's charging
    Lalala
    Bam! Some 15-30min later:
    Laptop freezes over.
    I have had to manually shut down the laptop more than a dozen times in a couple weeks now.
    The iPod is killing the laptop dead. Slowly, but surely, it's happening.
    I love my laptop. I NEED my laptop. I otherwise love the iPod too
    This happens whether the iPod is ejected, but still charging, or not; whether iTunes is on or not
    I unplug the iPod: nothing; laptop still dead.
    Sometimes, it happens when I change songs, as I simultaneously listen to the iPod while it charges.
    Other times, it happens while fiddling with playlists and tag infos in iTunes. (<-- I am particularly weary of this one, since, it seems to me, the iPod takes a few good seconds to access tag infos/change songs, much longer than, for instance, did my iPod Nano 5th gen, though, understandably, that one did not have an OS)
    Other times, it just happens suddenly, with no apparent cause other than that the iPod is plugged in.
    Could it be the cable? (any way to find that out without investing in a new cable? )
    The iPod runs iOS 6.1.3; the laptop runs iTunes 11.0.5.5.
    The laptop is equipped with a fairly new SSD, no HDD [does that matter?!]
    Any help/ideas to get these two to get along would be greatly appreciated !! Thanks.

    If yo mean the iPod freeze and does some things when charging. other users have experienced that problem. However. I have not seen a reply concerning the resolution.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Trying to sync music to my new ipod touch 5th gen

    I am trying to sync music to my new ipod touch 5th gen have never used i tunes before so new to this and I see that it looks like in itunes that under library music(there is a cloud at the end there) and all music is there but how do I get it from library to ipod when I try and sync it wont sync the music it shows my ipod but its not syncing

    On the computer go to iTunes>Help>iTunes Help>Syncing your iPod....>Sync You Device and follow the instructions.

  • New iPod Touch 5th Gen- iOS 7.0.6 major battery drain.

    iPod Touch 5th Gen, 32GB
    Have all the major known drainers off: such as Reduce Motion, Location Services, Notifications, Bluetooth, etc.
    Was at 100% this a.m.
    Usage: 2 hours, 9 minutes
    Standby Mode: 11 hours, 45 minutes.
    It was at 65% 4 minutes ago. 4 minutes later, it's at 60 % battery, and it wasn't even on.
    I always turn it off when not in use and turn wifi off.
    Only used to send texts via iMessage and take a few photos today.
    Any help is appreciated.
    Thanks.

    Try:
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.                     
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      
    How long does a full charge last when playing video? That is the test, not % battery

  • My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

    Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
    So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
    Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
    Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
    I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
    This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Major problems with transferring songs to new iPod touch 5th gen

    Hi, I'm in need of help.
    I just bought a new iPod touch 5th generation today and I naturally wanted to transfer some songs to it today via iTunes. I have an old MacBook aluminium with os x 10.5.8 and I have not been able to update any of my programs lately due to the fact that my os does not support them. When I plugged in my iPod to my computer, iTunes immediately opened and said that I had to upgrade to the latest version of iTunes because my iPod is not compatible with the current version. I tried doing so but failed since my os is not compatible with the new program. This is obviously just a vicious circle, since as I said, I have to buy the latest os x to update any of my programs. And since my computer is 5 years old I do not feel the need to do that, because I will soon buy a new one (in about a year).
    So now I really need help. How do I transfer music to my iPod without using iTunes? I've tried googling it and I've downloaded a bunch of programs but they are just 30 day trials and that won't work for me since I update my iPod daily. I've also tried putting music on dropbox but my iPod won't download music files from there, and sending music through Bluetooth won't work either. For a moment I though iCloud might work but I don't have that on my computer nor can I download it. Right now the situation seems hopeless, is the only way of solving this by upgrading my old computer or wait until I buy a new one? I feel like there must be some sort of way, but I can't come up with anything else.
    Please help me, thank you

    I know of no way except to upgrade the computer/purchases newer computer that will handle iTunes 10.7 or later.
    If you have a Power PC processor (vice an Intel processor) you need a Mac with an Intel processor.If you computer has an Intel processor just purchase the Snow Leopard upgrade disk About $30

  • NEW IPOD TOUCH 5TH GEN

    Hi,
    Just wondering when does the new Apple Ipod Touch 5th GEN comes out in Australia ready to purchase? And in the box contents, does it come with the new Earpods with mic?

    It comes with:
    Apple EarPods
    No mention of mic being included in the earphones. I doubt it since the iPod has a built-in mic and the 4G, with built-in mic, did not come with a mic in the headphones.
    For delivery date, you have to go to your country's website. In the USA, after you start to purchase the iPod it just says ships in October.

  • I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

    As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Brand new ipod touch (5th gen) freezes after restoring.

    I got my brand new itouch this week - but when I went to set it up from backup on itunes I'm having issues.  It downloads the software and updates that just fine, but when I go to restore, and the itouch reboots I get stuck on the apple logo screen with the load bar underneath.   I've trying resetting several times but the same thing keeps happening.  I'm absolutely disappointed with this and I'm not sure what to try next.  This new itouch is turning out to be the biggest let down.

    I ended up calling Apple and after over an hour on the phone, We retried the restore several times, including after reinstalling itunes, but no luck, so I ended up sending it in to get replaced. So basically it was a hardward issue.

  • The wrong apple ID pops up on my new iPod touch 5th gen. It is asking me to sign into an account that has my friend's email address. She has never even touched this iPod. Why is this happening?

    My son got a 5th gen iPod touch today. We have an established Apple ID from my iPhone and we are able to log into it just fine on the new iPod. After a few hours of use, the iPod started asking him to log into an Apple ID account that he doesn't recognize. It appears to be a gmail address of a friend of mine who has never used any of my Apple products. What is going on and how do I stop it? We have to keep hitting 'cancel' every time it comes up. Thanks!

    Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
    What do yo see if yo go to the Updates Section of the App Store app?

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