Unable to login to nokia music

i m being loggedout when i try to login to my nokia music account... Username xxxxxxx.
Moderator note: Personal information are not allowed on this Forum. (Username removed)

hi mate,
you will need to liaise with your local Nokia Care point regarding issues with Nokia Music and subscriptions: http://nokia.com/support

Similar Messages

  • Re: Unable to login in OVI music

    Does this happen on your phone, If so, Which model do you have ?, Or is it on your computer ?.
    Nokia E6 (FW:021.014), Unbranded, Sim-Free, Unlocked.

    I'm not able to login to Ovi music with my mobile (E7). Every time it says that "automatic login failed, please login manually" (or something like this). And after that it starts to reload the page and tries again login automatically . This loop continues as long as you want to watch it. You can't login manually. Please fix this.
    Sometimes also the Ovi player in PC does this same thing, but it can be corrected by deleting the IE cookies.
    Most of the music I download with computer, but sometimes it would be nice to download some new tracks on the road. And I even paid for the extra year of this service...
    -Jortte

  • Unable to connect to Nokia Music Unlimited. Please...

    I m unable to connect to Nokia unlimited subscription for music... plz help
    Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

    Hi unable
    Welcome to Nokia forum! 
    Make sure that your device has correct GPRS/3G connection settings in place. Also, check with your mobile network operator that the accesspoint (AP) that the phone is using to access GPRS/3G services, is capable of accessing the Nokia Music store. As some AP's defined in the handset as a default connectivity method are for Wireless Application Protocol (WAP) services and email only.
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • Unable to connect to Nokia music store

    Hi,
       I have Nokia music installed in my PC and i have internet connection too.But when i open the Nokia music it displays an or message that PC is not connected to internet.I wanted to download the 100 free tracks from nokia music.Can somebody help me in this regard?
    Thanks in advance.
    Sandy

    nokia music store---grr
    my suggestions
    install the software that came with the disc
    maksure u disable your firewall & antivirus(temporary)  1st & the register your account &redeem your code(subject to availability<---so formal eh?)

  • Unable to connect to Nokia music unlimited

    I am not ale to connect to Nokia music unlimited
    Moderator's notes: The post was edited. A more appropriate subject is provided.

    Hi mate,
    Tell us the model of your phone so we can better assist you. Make sure that your device has correct GPRS/3G connection settings in place. Also, check with your mobile network operator that the accesspoint (AP) that the phone is using to access GPRS/3G services, is capable of accessing the Nokia Music store. As some AP's defined in the handset as a default connectivity method are for Wireless Application Protocol (WAP) services and email only.
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

  • OVI Music and Nokia Music store login issues

    Hi,
    Yesterday Nokia rebranded Nokia Music store to OVI Music in India. Earlier I had Nokia Music Store account as OVI login was not supported in Nokia Music store.
    So my Nokia Music account and OVI login were different.
    Now when login to music.ovi.com and select India as country , I am asked to login.
    I can login with my OVI id but then dont see remaining tracks and download history.
    I login with my older Nokia Music account and I can see remaining tracks and History.
    Some of my friends report that in their case , their Nokia Music and OVI account are merged and tracks and history details are still there.But this has not happened in my case.
    Please let me know when Nokia will be able to merge 2 accounts for me. or is there any way I can do it myself? I know that similar thing happened for OVI share and Sports Tracker accounts but they were eventually merged with single OVI account.
    Best Regards,
    Suyog

    I have replied this in other thread too-
    "Me too having same issue, i got an email from nokia music that our older usernames have been changed with OVI at the end of old username and password remaining the same. As soon as you receive this email u can see your download history of earlier . and i tried to login by my friends account too by putting OVI at the end of username, the balance of tracks was there but download history is not there. So i think we all have to wait for that email to come from nokia music care to confirm about our account being updated with download history."

  • I AM UNABLE TO SIGN IN TO THE NOKIA MUSIC STORE ON...

    i am unable to sign in to the nokia music store on my computer... everytime i click 'sign up' it will load a page saying i must check the internet connection or try again later. also, i cant get the licenses for the tracks which i have downloaded from my phone... it says that i must check my internet connection in the licensing window!!! BTW i have tried tons of methods to fix this, including deleting the .db data file in the computer, reinstalling ovi player, and typing a command to go to the specific country's store, but nothing seems to be working!!! someone please help me quickly; my CWM membership will expire on the 25th of december, and i am from south africa... thanks

    no i havent contacted ovi yet.. i was hoping to find help here first

  • HT204406 I am unable to login to my itunes match since I got a new iphone. Where is my music? how can I get it?

    I am unable to login to my itunes match since I got a new iphone. Where is my music? how can I get it?

    Hello there, jane_apple_user.
    The following Knowledge Base article reviews the steps for how to add your iOS device to iTunes Match:
    iTunes: How to add a computer or iOS device to iTunes Match
    http://support.apple.com/kb/ht4913
    To add an iOS device to iTunes Match
    On your iOS device, go to Settings>Music.
      Note: iTunes Match requires iOS 5.0.1 or later; you can find the latest iOS software here
    Tap the iTunes Match switch to On.                 
    To access your music in iCloud, open the Music Player app on your device.
    Your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your device.
    Important:
    When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.
    Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.
    By default, when adding an iOS device to iTunes Match, downloading over a cellular network is enabled1. To disable downloading over cellular for iTunes Match, choose Settings > Music > Use Cellular Data > Off.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Unable to sign in to Nokia Music

    A few weeks ago I successfully installed Nokia music and registered Comes With Music using a pin provided with my brand new Nokia 5800.
    For a while everything was hunkydory........until now
    Now whenever I try to sign in to the Comes with Music part of Nokia Music I end up looking at a page which says "Sorry, the page you want has moved or does not exist"
    OK...........
    It then suggests to click on a link provided to return to the homepage where I can download to my hearts content.........................for a price tho, of course.
    So does anyone know a way out of this apparent dead end?

    Hi All,
    I am experiencing the same problem as well. The error messages and problems I encountered are listed below:
    i) When clicked on "STORE" and "Sign In" tabs, the page does not load. Error message: "We are sorry, Nokia Music is currently unavailable, please try again later"
    ii) When entering login details on licensing request window while playing newly downloaded songs:
       a) Error message: "Please disconnect your mobile device and try again" while there is NO mobile device being connected to PC!!
       b) Error message: "You need license for music playback, please sign in as a different user" while my account is active and I have not entered the wrong login details
       c) Error message: "License is needed for the media playback" while I have entered the correct login details
    iii) Other licensing problem when clicking newly downloaded, never been played songs:
       a) Licensing request window DOES NOT pop up at all
       b) Licensing request window popped up but stall while loading
       c) Licensing request window loads slowly
    Nokia Care has offered the following troubleshooting steps, not sure if it works for you but not for me:
    "I'd greatly appreciate it if you could try uninstalling the Nokia Music application and then try re-installing it again on your PC. It is best to go through "Start > Control Panel > Add/Remove Programs > Nokia Music" to completely uninstall the application. Thereafter, please restart your PC. Once that is done, you can visit the web link below to re-install the application on your PC:
    http://www.nokia.com.sg/get-support-and-software/d​ownload-software/nokia-music-support/compatibility​...
    Prior to downloading the Nokia Music application, please temporarily disable any firewall or anti-virus programs that you have on your PC. Once all is successfully done, please try using the Nokia Music application and monitor the issue.
    You could also try the following steps:
    1) Clear the cache and temporary Internet files in Internet Explorer:
    Internet Explorer > Tools > Internet Options > Delete cookies and delete files
    2) Change the security settings in your browser is set to Medium (assuming that you are using Internet Explorer, you can follow the steps below
    Internet Explorer > Tools > Internet Options > Security tab > Default Level > Medium
    During all the above steps, please ensure that you are still connected to the Internet. "
    Nokia Care has also attributed the login failures to network congestion. As he did not elaborate more, I hope he is not referring to server not able to handle overwhelming request during peak hours as it shouldn't have heppend and they should upgrade the server for better stability and accessibility. They have even suggested to log into Nokia Music during non-peak or odd hours which is not a very good idea as it does not solve the root cause. I have tried to log in early in the morning but the result is intermittent.
    was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
    KeN82Ny

  • Unable to download music fron Nokia Music app

    Hi I am unable to download songs from Nokia Music application on my Lumia 520.
    It says "Your phone is already registered with a Nokia Music Unlimited Subscrption".
    What should I do?

    Hi avishgupta,
    Welcome to the Nokia Support Discussions!
    Just to verify, did you purchase the phone brand new or 2nd hand? The reason why we ask this is because it is possible that the phone has been registered by its previous owner. The Nokia Music Unlimited (NMU) subscription is linked to the Nokia account and the IMEI number of the device that has been used to activate the service.
    Do you have another Nokia account aside from the one that is currently signed in with the device? If yes, can you remember if you have signed it in on your device?
    Since the issue needs account verification, it would be best to contact Nokia Support for further assistance:
    www.nokia.com/support

  • Unable to connect to nokia services

    Whenever i try to connect to Nokia music and cinemagraph etc., its showing "Network Problem we couldn't complete that operation, please try again later" but i was able to login to HERE City lens at once. Please help.

    What connection are you using? If data connection, try using Wi-Fi instead.
    If you are unable to log-in to Nokia Music with your Nokia account, try going to Settings > Email+Accounts to add your Nokia Account. You can also go to Settings > Nokia Account to set it up.
    If above would fail, you can try to scan the Nokia Account QR code found in this link to update the said system utility: http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/m-p/1640082
    Make sure that all system apps are updated as well as the software of the phone itself, by the way. Hope to hear from you soon.

  • Disappointed with Nokia Music service

    I paid $170 for Nokia Music credit in June 2008.
    I bought about $100 worth of music, but had a lot of trouble getting it to work.
    After numerous service calls and emails, multiple PC and handset software updates, multiple backups and memory card formats, tweaking every conceivable mode and setting, and still no functioning music, I finally gave up in March 2009 and requested a refund. Nokia Music refused.
    Since then I have repeatedly requested a refund or a fix for my problems.
    In June 2009 my unused credit expired. I requested an extension of my unused credit, as per the user agreement, but they never responded.
    Last month Nokia Music apparently decided that they had to cut off contact with me. Suddenly, mysteriously, the rights for my songs all expired at once. They said that they would no longer provide support as my song rights had all expired. They no longer respond to my emails.
    So I’m very unhappy with the service. I have no playable music. I have lost unused credit that I was unable to spend. I have run up considerable phone bills on hold with the Careline. Most importantly I have wasted many, many hours over the last 18 months trying to get the music to work.   
    I've also bought songs from iTunes Plus and they worked first time, every time, on both my PC and Nokia handset. Currently I'm saving for an iPhone.

    Well I called Dell and got my answer---They diagnose it over the phone if it can't be repaired that way then they ship a new monitor out and then ship the defective monitor back. This works for me. I'm going to call Apple now and demand a new monitor. If not I'll buy the Dell and sell the ACD on ebay or something.
    Ray

  • Not able to connect with nokia music store in lumi...

    Getting frustration to connect to Nokia music store in my Lumia 920.. Basically this device brought at singapoor and now am using @ India...i doesn't know the reason.. While connecting to store, itz showing unable to connect and contact Nokia service... Plz help me some one... Plz

    Bad news is you may not get Nokia Music on this phone in India if you bought it from Singapore. Nokia Music is not available in all countries and is linked with the IMEI of the device thereby also to the Phone's variant...so even if it gets activated, you will not get any Local Music.

  • Nokia music activiton problem

    I have bought nokia lumia 720 and i have problem i first phone working. Properly then later i restore my phone then from that moment. I am unable to sing in to my nokia account which is present in,setting option and i have trouble in nokia music as activtion problem

    Hi sonuvivek,
    Welcome to Nokia Discussions!
    What particular error do you encounter when you try to sign-in?

  • Nokia music activation issue

    When I have given reset to my phone then its showing login.i have tried logged in with new and old user.with both user I am able to login.but when I try to download any song from store then its showing activation problem.'your phone is already registered'.

    abulazad wrote:
    Hi I'm using Lumia 620.i have purchased from Malaysia lm not having Nokia music what can I want to do...please rly me.....
    Not sure if this thread is of any help (Refer the solution post)

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