Unable to login to the web console cisco Prime assurance 9.0 password not working :(

Hi all,
I was able to install the Cisco Prime 9.0 assurance
I am entering the correct username and password still I am not able to login to Web admin page
How do i reset the password and login to the web admin console??
Plz help... urgent...
Rgds,
Rebecca....

Thanks Rob so much
yes i booted the NCS from the DVD and installed the applications
now i have two NCS appliances one is running PI 1.2 and other LMS 4.2

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Unable to login to the web console cisco Prime assurance 9.0 password not working :(

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