Unable to login with Webex Connect and internal VCS simultaneously on Jabber for iPad

Question

Our users have downloaded the Jabber 9.1 client for their iPad, and we have Webex Connect accounts for IM, as well as internal VCS, TMS, Jabber Video accounts, and VCS Expressway. They install the client on the iPad, select corporate accounts, then go into Webex login information. They enter their credentials, go ahead and log into Jabber and see their contacts. On that screen, there is a box that says "set up Voice and video calling" so they click that, then go to Voice and Video calling, but the only thing thye can select is Jabber for Telepresence. They cannot select VCS on this screen, which would let them go into the VCS internal settings, etc. So if they select jabber for Telepresence, it asks for a username and password but that is all...so it's trying to register them to the free Jabber Video cloud. Is there some step we are missing?  We ultimately want our users to be logged in with their Webex Connect accounts for IM, and have the video portion of the Jabber client pointing to our internal VCS Control.

Answer 1

The Data Structure that holds the Accounts, User&Groups information is on the Boot Drive. That Data Structure stays on the Boot Drive and cannot be moved, but you can change the Home Directory references stored in it to point to any other drives nearby. This changes where those files are stored.
Keep in mind that you are specifying EXACTLY where those Home Directories will be stored, and if the names of anything have changed, those Links do not point to the right places any more. (Example: you changed the Home Directory of user Joe to be on the drive named  "Mavrix". Later, you renamed that drive to "Yo", without changing the pointers in User&Groups. Joe can enter his password, and it will be accepted, because the Accounts Directory that holds his password is on the Boot Drive. But Joe's Home Directory files will not be found, and he will get an error message about his Home Directory cannot be located.
If you use a different Boot Drive, it also contains a Data Structure that has Usernames and passwords, and they may not be the same as the one on any other drive.