Unable to make an In-App Purchase following Civilization 5 installation
Hello,
I successfully installed Civ 5 on my MacBook Pro, but when I try to buy the "Gods & Kings" or "Brave New World" as In-App Purchases I get (after giving my iTunes password) the message: Your Purchase Could Not Be Completed
Any ideas how I could solve this? Thanks a lot for your help!
Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store
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Unable to make an in app purchase while I'm in a game! Help
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And put in my Apple ID password it states unable to connect to apple store or it has said incorrect user id and password
But if I go to App Store I can make the purchase. Please help it is frustratingCheck the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
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I attempted to make an in-app purchase on the Original Gangstaz app and a message came up saying to contact itune support to complete the transaction. Another window comes up after saying that no connection could be made to the itunes store . I have made numerous in-app purchases, so why has this now happened?
Please note my phone is NOT jailbroken. Any ideas?Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
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HT4009 Cannot make an in app purchase
I am unable to make an in app purchase for an called "Game of War." I've even tried using several different Apple ID's but it still hasn't worked. It gives me the message "unable to make pirchase go too www.appole.com/support/iTunes/ww/. for more assistance. Anyone encounter this before? If so how do I solve it
We are fellow users here on these forums, we won't know why you are getting the message to contact Support - if you haven't done so then you will need to do as the message tells you :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
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- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Why am I unable to make an in app purchase if all my settings are correct?
If you would like help from these user-to-user forums then you will need to provide more information about what happens when you try to do the IAP e.g. does the 'buy' button not work, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!
Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.
Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.
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When i try to make an in-app purchase for this one app it says contact support to complete transaction. Why is it saying this?
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
I'm trying to make an in-app purchase, but i forgot the answers to my security questions.
How do change the alternate email address that the security reset code is sent to? I haven't used it in so long that i forgot that i had it.Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
TS3988 I am unable to complete an in-app purchase in clash of clans.
I am unable to complete an in-app purchase in clash of clans. Any suggestions as to why?
Make sure In-App Purchases isn't turned off in Settings>General>Restrictions.
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HT204266 my iphone wont let me make an in app purchases how can i fix this?
My iphone 3Gs wont let me make an in app purchases
How can i fix this?
The restrictions are off
It keeps saying purchase could not be completed cannot connect to itunes store
but i can still buy music and other apps in the store on my iphone
just wont let me do it in apps
Any help be much appreciated
ThanksRead http://support.apple.com/kb/ts1702
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I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?
Is Settings > General > Restrictions > In-App Purchases: ON (green)?
Some In-App Purchases works only with credit card. -
I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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I have a redeemed gift card balance of more than $60.00, but when I try to make an in app purchase, I am asked to verify my apple ID and payment info and when I do it charges my card and I am not given a choice to use my remaining balance. How do I use my balance first?
Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card. -
If you buy a itunes gift card, can you use it to make in game/app purchases?
if you buy a itunes gift card, can you use it to make in game/app purchases?
Thank you
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