Unable to make in game purchase

Hi,
I just updated my credit card details under my account. And I tried to make in game item purchase, but they are asking me to "please contact iTunes support to complete this transaction".
May I know how do I overcome this message? My country iTune hotline is closed for the day.
Appreciate some help here.
Thanks.

Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store

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Hello {Limits},
Thank you for contacting Apple Support Communities.
My first thought is that you might have In-App purchases restrictions turned on. The first article tells you how to turn the restriction on, the difference is that at step 4, turn it on instead of off.
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http://support.apple.com/kb/HT6088
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Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
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What do I need to do?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for heko (we are fellow users here on these forums, won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Help Me unable to make in app purchases

Ive made a few purchases in knights and dragons and now its refusing to let me and keeps sayin unable to make in game purchase contact support and the stuff i wanna buy is limited sale and wont be around much longer help me please.

Rooster412 wrote:
... keeps sayin unable to make in game purchase contact support ...
To Contact iTunes Customer Service and request assistance
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You will need to login on the device using the same exact Apple ID that was used to download the app. You can not use abother account login to buy in app purchases to prevent fraud.
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Unable to make in app purchases

I have seen many posts about being unable to make in app purchases but they all seem to be about being unable to access iTunes or purchaces don't go through etc but I have not seen my issue. When I go to in app purchases it shows the available purchases but the links are not active. there is no "buy" button etc. It shows the purchase price but when i try to buy there is no response. It is like a dead link. Any thoughts? Anyone else experiencing this. It seems to be for any app that has in app purchases. I've tried on both my iPhone 4s and iPad mini. I've tried logging out and then back in with iTunes and Ive tried turning the devices off and then back on. Same result. Ive uninstalled and re installed the app (which is Agricola, although no in app purchases from any app work) And In App purchases are enabled.

thanks for your reply, unfortunately the problem is not due to restrictions being enabled. It doesn't seem to matter if I am on my iPhone, iPad or computer. It doesn't work on my husbands phone either, so that leaves me to believe it is not an issue with devices, but with the store. My next step will to be to get in touch with Apple.
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New iPod Touch 5. I purchased and successfully installed apps including iTranslate,Kitcam and Hotspot VPN.
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First error message "Your Purchase Could Not Be Completed, For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/"
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Have tried many times.
I contacted support 2 days ago, got confirmation of my enquiry but so far no solution.

Last night I reset my iPod and was able to purchase in-App add ons for all but Hotspot VPN. I think Hotspot may be my problem?

Unable to make in app purchases in one app. What do I do?

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What happens when you try to do the in-app purchase, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Trying to make in game purchases,settings are all on, keep's telling me purchase could not be completed

Trying to make in game purchase. Keep's telling me purchase could not be made go to apple support

Try here
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http://www.apple.com/emea/support/itunes/contact.html

TS1702 I am unable to make in app purchase in clash of the clans.

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Why can't I make in game purchases with my iTunes gift card?? Help if you no please!!!

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I play an app called "knights and dragons" on my iphone 5s, why is it im unable to make in app purchases with my iphone?

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I am also getting error msg saying "unable to connect to iTunes". What I have tried are:
1) reset my iTunes password - did not work
2) logout and log back in - did not work
3) delete app and reinstall - did not work
4) sign out and then try to buy in app forcing me to relog into iTunes - did not work
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I have emailed iTunes support and no reply yet.
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thx

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