Unable to make iTunes purchase

I have money in my iTunes account but when I try to purchace an app it says "your purchace could not be completed".  I am able to download free apps.

http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT1918 I'm unable to make iTune purchases from my phone using my iTune gift card

    I'm unable to make iTune purchases from my phone using my iTune gift card, the gift card information is entered on the phone and I can see the credit amount.

    I am having the same problem and it is REALLY frustrating.
    Exact setup that you have, COMCAST, PayPal, etc....
    I have reviewed my account three times with my PayPal info and received confirmation from my PayPal Account but it still won't let me log in. Let me know if you hear anything.
    This is a REAL PAIN.
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  • HT1491 i have 65.00 in my itunes account, i am unable to make a purchase!   WHY?

    I have 65.00 in my itunes account, I am unable to make a purchase. WHY?

    No idea.
    What happens when you try?

  • Why cant i update my pymt info?? is my only option really to wait around 4-5 days for a phone call while I am unable to make necessary purchases???

    Why can't I update my pymt info?? Is my only option really to wait around 4-5 days, while I am unable to make necessary purchases???

    Without details about the problem, there's not much we can suggest other than to contact iTunes Store Support. The iTunes Store has no phone support, so I don't know what call you think you'd be waiting for. Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I am unable to make any purchases in the App Store. PLEASE HELPPPP!

    I am unable to make any purchases in the App Store. I have $15 in the account but I still can't buy any games. It only lets me purchase free games. It says "this Apple ID is now locked and unable to make any purchases"

    You are in the same country as you have on your iTunes account, and you haven't been trying to use another country's store ?
    Try contacting iTunes Support (these are user-to-user forums) and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201272 I am unable to make a purchase in an app on my secondary apple Id device but I can in the same app on the primary device

    I am unable to make a purchase in an app on my secondary apple I'd device, but I can in the same app from the primary advice. Can anyone tell me why and what can I do to solve this. I do not want to delete and reinstall as I will lose all my credits and progress. Thanks

    Then you should contact them:
    http://www.apple.com/emea/support/itunes/contact.html

  • This apple id is now locked and unable to make any purchases. To recover your Apple ID, contact Customer Support.

    This apple id is now locked and unable to make any purchases.
    To recover your Apple ID, contact Customer Support.

    Use the email form here >  Apple - Support - iTunes Store - Contact Us

  • This Apple ID is now locked and unable to make any purchases.

    This Apple ID is now locked and unable to make any purchases.
    To recover your Apple ID, contact Customer Support.
    There was an error in the App Store. Please try again later. (100)

    There was an error in the App Store. Please try again later. (100)

  • TS2446 How do I remedy the following, "This apple ID is now locked & unable to make any purchases."?

    How do I remedy, "This apple ID is now locked & unable to make any purchases."?

    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • TS2446 "this apple ID is now locked and unable to make any purchases." how do i change this!

    "this apple ID is now locked and unable to make any purchases." how do i change this!

    https://www.apple.com/support/contact/

  • Make iTunes purchases usable on MacBookAir?

    Have new MacBookAir and an iPad. Had GeniusBar upgrade and move me to iCloud and make certain iTune purchases from iPad were on new MacBookAir. Can't figure out how to read the books, play games, etc. Do I need to purchase/download something to make these usable on the MacBookAir?

    At the moment, your best option for reading books on multiple platforms (iPhones, iPads, Macs, PCs, Android, and many others) is Amazon's Kindle App.  Of course this applies only to books purchased from Amazon (it won't help for iBooks you may have purchased).  There's really no downside to using he Kindle App. 

  • ATV2: Can't make iTunes purchase.

    When I try to make a purchase, I get message - "must go to the iTunes Store on your computer and verify your payment information".  Have done so, checked my apple id, password, changed credit cards, unplugged the ATV2, reset it but still get same message.  Have the latest software update.  Very frustrating.  Any help would be greatly appreciated!

    I had this and updated cc information but eventually noticed my 'title' had been reset to blank - changing to Mr in the dropdown cured the issue, but i had no warning message  when it was blank.
    May be worth checking if the title is completed in your cc info details.
    AC

  • Unable to make a purchase on iTunes

    I am unable to purchase anything on iTunes. I had received a visa prepaid gift card, and entered it in. The card has since run out of funds and I am no longer able to purchase anything on iTunes although I had redeemed a $25 gift card. I have $25 on my account and cannot purchase anything because iTunes automatically refers to my Visa gift card, thinking it's an actual Credit or Debit card. I need assistance!! I have called multiple times and have been denied access to a live associate despite the fact that the automated associate says he will transfer me. Please, I need assistance. I also have been unable to get a response from Apple on their Live Chat and through email.

    http://www.apple.com/support/itunes/contact/

  • Anyone else unable to make music purchases after downloading iTunes 7.5?

    I tried to download the new Alicia Keyes album today from iTunes. A message popped up stating that I need to upgrade to 7.5 to purchase this music. I attempted to purchase the album after downloading Quicktime for Panther and iTunes 7.5. When I select 'buy album' or 'buy song', I get the spinning clock while my hard disk grinds for about forty-five seconds. I tried about three times before I gave up. I don't want to blow out my hard drive. Any suggestions or solutions?

    I've posted about this problem on my blog at http://techgeekblog.com Either go there and DIGG the story or go here to do it directly http://digg.com/apple/TheiTunes_Store_is_unable_to_process_purchases_at_thistime
    Maybe if we DIGG it enough, Apple will hear.

  • How do I make itunes purchased music compatible with Windows Movie Maker?

    Windows Movie Maker will not accept the itunes format and I cannot find a way to convert the files. I need to convert the format to any of the following accepted formats: .aif, .aifc, .aiff .asf, .au, .mp2, .mp3, .mpa, .snd, .wav, and .wma
    Please Help!

    If your iTunes Music Store purchases are 128kpbs protected (with digital rights management) AAC files, they cannot be directly converted to other formats. If the files are 256kbps unprotected iTunes Plus AAC files, you can convert them as desired for your personal use.

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