Unable to make outgoing payment wihtout any error massage promptin.

Hi,
My customer using SAP 2005A PL 22, they try to do make an outgoing payment wiht one invoice and one CN. After filled in the required information and click on add button to add the invoice but nothing happend for the screen and no any massage prompting from the system. User able to post similiar payment for other vendor but only this particular vendor having this problem.
Any one know about this problem?
Regards,
Vivian

Hi,
The total of the payment is not negative. Give you an example :
AP Invoice RM 1,000
CN RM 300
Total amount have to pay is RM 700.00
I has been try in SAP and system allow to make this payment transaction and it will save on step to do reconcile in Invoice and CN.
The payment means is outgoing payment.
Regards,
Vivian

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Unable to make outgoing payment wihtout any error massage promptin.

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