Unable to make purchases "credit card has expired"
I am unable to make purchases using my Apple TV. I receive an error message that says "your credit card has expired. Go the the iTunes store on your computer and update your Billing info."
However my account is up to date. My credit card expiration date is years in the future. I make purchases all the time through iTunes store (music, apps, etc..)
Any thoughts?
I have the same problem. My info is updated. I can purchase music from my apple tv, and from iTunes. I can also purchase movies from the iTunes store and transfer them to apple TV, but unable to purchase directly from apple tv.
One fix in the short term is to purchase a movie from the iTunes store and then transfer it to the apple tv. It's a longer process, but gets the job done.
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The credit card used is that registered in the iTunes Store. Open the Store and go to your account. Click 'edit' next to 'payment details' and amend the card details if necessary.
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Help! Cant buy movies on itunes through apple tv.Keeps telling me my credit card has expired despite having updated info on my pc.?
*know :/
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apple tv keeps telling me my credit card has expired but clearly i downloaded a song on my mac book on i tunes just after i got that message
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
HT1918 Why is apple telling me that my credit card has expired still after its been updated?
I have just tried updating my credit card details on my ITunes account using my IPhone. Once entered, it still prompts me to update my details saying my credit card is expired (even with a new expiration date of 2016!!).
Why is this and how do I fix thus annoying problem???*know :/
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The title says it all. Someone please help.
Try @ Itunes Store, Quick LInks (Superior Right) , Account , Payment Type. Good Luck
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My website has been disabled as my credit card has expired. I'm unable to get into the admin section to input my new credit card (I get an error message telling me there's an outstanding invoice). How can I get in to enter my new card details so that payment can be made?
You can
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You can have apps purchased from more than one account. It does complicate update apps though.
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I want to change my payment method with new credit card information as current credit card has expired. But when I try to change payment method , returns your payment method is not valid or allowed and continues to prompt to change the same. But when I try to update with whew credit card number, it doesn't accept and continue to refuse the payment method.
This problem is not allowing me to purchase of any kind either paid or even free as well. Doesn't allow to even purchase free books even
Please help to solve the issue
Thanks
Dpvora
IndiaYou need to contact Apple Support for this kind of problem.
http://www.apple.com/support/contact/ -
Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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Apple IPhone is not accepting my security code on my credit card unable to make purchases on my IPhone anymore. Please advise already called my bank so it is a apple problem happening. I was trying to purchase poker chips from world series of poker app.
My download speed during this test was 6.63 MB so fast enough for the App Store.
This youtube movie shows what happens: http://m.youtube.com/#/watch?v=jPa_W0PrL5c
The App Store is generally very slow.
Sean -
I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631) -
My credit card has a charge on it for a particular day/time from APL *APPLE ITUNES. The charged amount and date/time of the charge do not ring any bells with me and I don't have kiddos that would be charging downloads or whatever. How do I find out what the charges were actually for? I've tried to figure it out in the iTunes store, but not having much luck. I'm new to this iPhone 'thing". Please help.
Sign into your Account > Click on your account name > Click on Account > Purchase History
iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory -
My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?
Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed." -
HT4098 my credit card has been charged several times for the same purchase
Hello,
Do you know how I can connect with I Tunes support, my credit card has been charged several times for the same purchase.You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I purchased some songs with a voucher. on the receipt it says store credit, does that mean my credit card has been charged or was credit from the voucher?
Welcome to the Apple Community.
Purchases are deducted from any credit you have before your card is used, providing the credit covers the whole cost of the purchase.
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