Unable to mount dvd's (no medium found)

I have a dual layer DVD-ROM in my laptop (dvd/cd-rom combo).
When I try to mount a DVD:
mount -t udf /dev/hdc dvd
I get the following error:
mount: No Medium Found
I'm sure /dev/hdc is the dvd-rom device, at least that's what dmesg says:
hdc: QSI DVD+/-RW SDW-082, ATAPI CD/DVD-ROM drive
hdc: ATAPI 24X DVD-ROM DVD-R CD-R/RW drive, 2048kB Cache, UDMA(33)
I've looked into several threads about the same issue, but none of the solutions worked. Funny thing, I can mount normal cds...

I did a search, and apparenty your drive can be problematic, so you're not the only one .  I googled around, and they recommend you upgrade the firmware to LX43, which is here: http://mega.ist.utl.pt/~cfao/QSI-SDW-082-LX43.zip
Give that a whirl and see if it helps.

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    wTotalLength 25
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    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
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    Remote Wakeup
    MaxPower 0mA
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    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
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    bConfigurationValue 1
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    Remote Wakeup
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    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
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    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
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    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
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    iProduct 2
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    bDescriptorType 5
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    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
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    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
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    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    bMaxBurst 0
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    bDescriptorType 1
    bcdUSB 1.10
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    bDeviceProtocol 0
    bMaxPacketSize0 8
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    bcdDevice 1.00
    iManufacturer 1
    iProduct 2
    iSerial 0
    bNumConfigurations 1
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    bLength 9
    bDescriptorType 2
    wTotalLength 34
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
    bInterfaceProtocol 2 Mouse
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 52
    Report Descriptors:
    ** UNAVAILABLE **
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
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    Transfer Type Interrupt
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    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
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    Bus 003 Device 005: ID 1908:0226 GEMBIRD
    Couldn't open device, some information will be missing
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    bDescriptorType 1
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    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x1908 GEMBIRD
    idProduct 0x0226
    bcdDevice 1.11
    iManufacturer 0
    iProduct 0
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
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    MaxPower 150mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk-Only
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x01 EP 1 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
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    bDescriptorType 1
    bcdUSB 1.10
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 8
    idVendor 0x045e Microsoft Corp.
    idProduct 0x0750 Wired Keyboard 600
    bcdDevice 1.10
    iManufacturer 1
    iProduct 2
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 59
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
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    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
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    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 65
    Report Descriptors:
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    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 10
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 1
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
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    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 106
    Report Descriptors:
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    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x82 EP 2 IN
    bmAttributes 3
    Transfer Type Interrupt
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    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 10
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
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    bDescriptorType 1
    bcdUSB 2.00
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    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
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    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
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    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
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    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
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    Last edited by Proinsias (2014-10-25 23:15:08)

    Try udev. Is your reader OK? Is the card recongized - does it show in dmesg?
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    You should familiarize yourself with the wiki
    http://wiki.archlinux.org/index.php/Asus_Eee_PC_701
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    Last edited by karol (2010-07-09 14:02:36)

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