Unable to mount MDM repository

hello,
I'm working with MDM console, I'm able to mount the MDM Server successfuly but when I mount a existing repository, the repository appears with a grey padlock and no tables and subtables appear.
Any idea?
Thanks in advance,
Marta.

Hi,
This happenns when there is version mismatch between MDM Repository and the Client used to mount the repository.
Try to Update the Repository by right clicking on the repository and select Update Repository option.
Also check the version of the Console and the Repository
Regards,
Jitesh Talreja

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    Bus 002 Device 002: ID 8087:8000 Intel Corp.
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x8087 Intel Corp.
    idProduct 0x8000
    bcdDevice 0.04
    iManufacturer 0
    iProduct 0
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0002 1x 2 bytes
    bInterval 12
    Hub Descriptor:
    bLength 11
    bDescriptorType 41
    nNbrPorts 8
    wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    TT think time 8 FS bits
    bPwrOn2PwrGood 0 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x00 0x00
    PortPwrCtrlMask 0xff 0xff
    Hub Port Status:
    Port 1: 0000.0100 power
    Port 2: 0000.0100 power
    Port 3: 0000.0100 power
    Port 4: 0000.0100 power
    Port 5: 0000.0100 power
    Port 6: 0000.0100 power
    Port 7: 0000.0100 power
    Port 8: 0000.0100 power
    Device Qualifier (for other device speed):
    bLength 10
    bDescriptorType 6
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    bNumConfigurations 1
    Device Status: 0x0001
    Self Powered
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.17
    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    Bus 001 Device 002: ID 8087:8008 Intel Corp.
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x8087 Intel Corp.
    idProduct 0x8008
    bcdDevice 0.04
    iManufacturer 0
    iProduct 0
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0001 1x 1 bytes
    bInterval 12
    Hub Descriptor:
    bLength 9
    bDescriptorType 41
    nNbrPorts 6
    wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    TT think time 8 FS bits
    bPwrOn2PwrGood 0 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x00
    PortPwrCtrlMask 0xff
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    Port 2: 0000.0100 power
    Port 3: 0000.0100 power
    Port 4: 0000.0100 power
    Port 5: 0000.0100 power
    Port 6: 0000.0100 power
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    bLength 10
    bDescriptorType 6
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    bNumConfigurations 1
    Device Status: 0x0001
    Self Powered
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.17
    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
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    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 3.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 3
    bMaxPacketSize0 9
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0003 3.0 root hub
    bcdDevice 3.17
    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    bMaxBurst 0
    Bus 003 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 1.10
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 8
    idVendor 0x093a Pixart Imaging, Inc.
    idProduct 0x2510 Optical Mouse
    bcdDevice 1.00
    iManufacturer 1
    iProduct 2
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 34
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
    bInterfaceProtocol 2 Mouse
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 52
    Report Descriptors:
    ** UNAVAILABLE **
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 10
    Bus 003 Device 005: ID 1908:0226 GEMBIRD
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 64
    idVendor 0x1908 GEMBIRD
    idProduct 0x0226
    bcdDevice 1.11
    iManufacturer 0
    iProduct 0
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 32
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
    (Bus Powered)
    MaxPower 150mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 2
    bInterfaceClass 8 Mass Storage
    bInterfaceSubClass 6 SCSI
    bInterfaceProtocol 80 Bulk-Only
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x01 EP 1 OUT
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 2
    Transfer Type Bulk
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0200 1x 512 bytes
    bInterval 0
    Bus 003 Device 004: ID 045e:0750 Microsoft Corp. Wired Keyboard 600
    Couldn't open device, some information will be missing
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 1.10
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 8
    idVendor 0x045e Microsoft Corp.
    idProduct 0x0750 Wired Keyboard 600
    bcdDevice 1.10
    iManufacturer 1
    iProduct 2
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 59
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
    bInterfaceProtocol 1 Keyboard
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 65
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    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 10
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    bLength 9
    bDescriptorType 4
    bInterfaceNumber 1
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 0 No Subclass
    bInterfaceProtocol 0 None
    iInterface 0
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    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 106
    Report Descriptors:
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    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x82 EP 2 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 10
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    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.17
    iManufacturer 3
    iProduct 2
    iSerial 1
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
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        Log Committed: 0-0 (0x0-0x0)
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