Unable to mount Western Digital Hard Drive after upgrade to 10.6.4

I have tried to search for a solution to my problem, but have not found anything that seems to help. So hopefully someone here can provide some guideance.
I have a Western Digital 1TB My Book that I have been using primarily for backing up photos. The drive is formatted as FAT-32 so I can work with it from my Windows XP laptop too if I need to (although my Windows laptop mostly collects dust since getting the Macbook). I have been using the feature in Adobe Lightroom to automatically backup each photo to the My Book when it is being loaded into Lightroom. I also backup the Lightroom catalogs to the My Book.
Occassionaly I would get the "beach ball of death", but not always related to being in Lightroom at the time. I recently had a beach ball incident. After a restart and using Disk Utility on the Macbook's HD, I decided to check for any updates. At this time I ended up upgrading from 10.6.3 to 10.6.4. After doing the upgrade, I can see the drive in Disk Utility, but the "My Book" volume is greyed out. Running "Repair Disk" has no effect. The "Repair Disk Permissions" buttons are greyed out. I cannot get the My Book volume to mount to be able to use the drive. If I plug the drive into my Windows XP laptop, Windows can work with it just fine. I ran the windows check disk program, which took 24 hours on 1TB, and it did not find anything. Plug back into my Macbook, and it still cannot mount the My Book volume.
I also tried to plug in a Western Digital My Passport portable 400GB drive which is powered by the USB and does not require a separate power supply cord. It has the same issue where the "My Passport" volume cannot be mounted.
Does anyone have any ideas on how to get the Macbook to mount the drive again? NOTE: I'll probably not be able to try any suggestions or respond until Monday, but if there are multiple suggestions queued up over the weekend it will give me a good starting point when I can get back to this on Monday.
Thanks,
Jim

tempest68 wrote:
The Combo Update worked. But I need to know why.
Although I have no proof or authoritative source that confirms this, using the Combo seems to account for anything missed by or changed since earlier updates.
This originally started after check for updates, and the 10.6.4 update is when the problem started. What is different about the Combo Update, ...
Pragmatically, the difference is that it just works for me. Mathematically:
Combo http://support.apple.com/kb/DL1048 is File Size: 887.37 MB
Incremental http://support.apple.com/kb/DL1049 is File Size: 607.21 MB
887.37 - 607.21 = 280.16 MB more in the Combo.
... and how would I have known about it had someone else not directed me to it.
If you have skipped some updates, your Mac's Software Update... (SU) will suggest Combo.
Someone else (Thanks, Defcom! ) told me about Combos years ago while I was still running 10.3.x.
BTW, many users never use or seem to need the Combo. 
You seem to be an experienced user. If you have been using Macs trouble-free for a long time without updating via the Combos, you may decide not to bother with the Combo except in specific cases where you have a problem that isn't corrected by other fixes.
Is there somewhere on the website I need to check regularly in addition to the normal updates?
You can search Support Downloads for the latest Combo Updates any time.
  http://support.apple.com/downloads/
You can decide when to search any way you choose, but here is my process:
• I set my Macs' SU Preferences to Check for updates: "Daily."
• I do NOT enable "Download updates automatically."
• When SU notifies me that a Mac OS update is available, I quit SU without installing anything.
• Then I repair permissions, download and install the Combo, and repair permissions again.
• I then run SU again to install any other updates that are available on the same date.
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display  G4 PowerBook  1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight

Similar Messages

  • Can't mount WD external hard drive after upgrade to Mountain Lion

    I have two external hard drives on my iMac.  One for Time Machine and Aperture Library Files (My Book Essentials formatted Mac OS Extended Journaled) - this works fine. 
    The other is an older WD 500Gb drive which is partitioned Windows_Fat_32.  (Keep in mind, I'm not even sure what this means exactly).  It contained my iTunes library and a lot of photo backups.  It worked fine on my iMac with Snow Leopard, but since upgrading to Mountain Lion, it won't mount.  I get an error that says "this drive is not readable by this computer" and I get options to "intialize", "ignore", or "eject".  Disk Utility sees the drive but won't let me do anything with it.  Is there a way to salvage this data?  I don't mind reformatting after I move the data or getting a new drive, but I don't want to lose the data.  My iTunes music files are extensive and they are on the good external drive, but the "library" is on the bad one...
    Sorry if I haven't explained well..

    hi,
    it is kind of late, but I wonder, did you manage to solve the issue?
    I have lacie drives, and the firmware upgrade is apparently required, but I cannot find the appropriate one at lacie's website... the ones i tried do not recognize my drive...
    my lacie quadra d2 250 GB (USB, FW 400, 800) goes to sleep, and does not wake up....
    I'm still searching for help...
    ps: lacie's support page is quite hard to pierce, they require one to sign up, but no support for latinaamerican countries... so I could not sign up, therefore could not reach their support

  • Unable to mount RAID external hard drives since upgrading to OS X 10.7.4...

    Hi. Since upgrading to Mac OS X 10.7.4 I am unable to mount any of my G-Tech Raid hard drives. Does anyone know of a solution or if Apple are aware of this issue?

    I would suggest that you ask G-Tech if new firmware is required for 10.7.4.
    Allan

  • Macbook with retina display + 500GB western digital hard drive

    I have just bought my macbook pro with retina display and I have a Western Digital hard drive that doesnt show up when I plug it in. How can I make this work?

    Just an update:
    I tried to boot by MacBook into safe mode with the external plugged into the USB port and could never get past the Apple Logo boot screen. I then detached and tried to boot up my MacBook regularly and still nothing.
    So today i took my MacBook and WD External Hard Drive into the genius bar (they were super cool), turned out that my MacBook hard drive had dismounted itself so I had to wipe and reinstall (not a big deal, I had everything backed up).
    Then they plugged the WD into different machines running 10.6.8, 10.7.1 and 10.7.3 and the External did the same thing with everyone of the machines, proving my intial theory wrong that it was my upgrade to 10.7.3 that caused this problem.
    Didn't get a chance to try Paragon's NTFS driver and at this point I'm a little gun shy. The external is still under warranty so I'm going to see if WD will just swap it out for me. Anyways, thanks for the input.

  • Western digital hard drive worked fine on my pc. I connected it to my macbook and it began time capsule, but now I cannot see any of my files on either my mac or pc?

    My Western digital hard drive worked fine on my pc. I connected it to my macbook and it began time capsule, but now I cannot see any of my files on either my mac or pc? Please help

    Hi there,
    Thanks for the reply.
    I plugged my usb hard drive in and what looked like time capsule started automatically on my mac. The same hard drive worked perfectly on my laptop pc before, now it connects but isn't visible in my computer.
    My second hard drive works perfectly well on both my pc and mac, so I am not sure what has happened to the one in question.
    Regards,
    Stephen

  • Western Digital Hard Drive Firewire Issue

    Hi all,
    I just bought a Western Digital Hard Drive (My Book Home Edition) 1 TB. Thing is it works for USB 2.0 but my Imac won't recognize the drive when I plug it in a 400fw. I called western digital and tried the disk utility tricks, and still nothing. The 400 input on my computer is fine, so is the cable. In fact the computer worked fine with a 500 gb Lacie a few days ago.
    Any thoughts,
    Thanks>

    First thing is try the steps in this article by Apple:
    http://support.apple.com/kb/HT1317
    Let us know what happens.
    Regards,
    Roger

  • Western digital hard drive doesn't show up anymore

    I bought a Macbook Pro a few months ago and I've been using my Western Digital external USB hard drive with up until now with no problems. Then today for some reason, I turn my computer on and the drive doesn't show up anymore. It doesn't show up in disk utility either. I've rebooted a few times but no luck. I inserted a flash drive and it mounts ok so it's not the USB port. I even switched usb cables just in case the cable was bad. Any suggestions?

    Hi there
    Sorry to hear you are having trouble with your Mac.
    Is the ext HD a powered drive (needs AC power to run) or portable? (smaller, doesn't need to be plugged in to AC)
    If its AC powered, check that all the usual lights are lit up on it (flashing activity light, power light etc), if not, then you would need to contact WD.
    You can also try resetting the SMC & PRAM, as I have seen this cause a HD to not mount before.
    Cheers

  • 1.5 vs. 3GB/s Serial ATA on my Western Digital hard drive

    I just installed a 500GB Western Digital Scorpio Blue hard drive in my white MacBook. The tech specs shows that it's supposed to have a 3GB/s serial ATA, but when I check the system profiler on the MacBook, it only comes up as 1.5GB/s. Any idea why? Am I missing out on a significant amount of extra speed?
    Thanks.

    From Early 2006 model 1,1 through the Early 2008 model 4,1 the MacBook hardware was limited to 1.5GB/s. After the Late 2008 model 5,1 it could handle 3.0GB/s.

  • Intel Mac Pro w/10.4.7 - I need to access a 2003 Western Digital hard drive

    Hey another question for the gurus of Mac out there. Got an Intel Mac Pro running 10.4.7 and I need to access old information from someones else's Western Digital (internal/ external w/case) drive. It's a "WD1200JB-00RCA1" model drive from 2003. I've already tried using the case with firewire connection on both my laptop and Mac Pro, but it will not mount. I does get power though. I'm thinking of trying it internally, but know that the Mac Pro is picky about specific types and specs on drives. Just curious if anyone thinks I can make it work internaly without screwing up the drive or more importantly, the Mac Pro.
    Apparently this same drive was used internally on a mac back in 2003, but obvioulsy an older Mac. Any tips appreciated.

    That drive (according to WD) is a WD Caviar SE 120GB UDMA 100 IDE drive. Assuming everything is set-up correctly, external enclosures typically require the drive to be jumpered as and IDE master, then it should mount.
    The fact that it doesn't mount is not a good sign.
    You could try this internally in the spare optical drive bay - you'd need a 5.25" to 3.5" mounting kit. If I were to go this route, I'd disconnect the optical drive temporarily - the cables will reach better and you stand less chance of getting an IDE bus incompatability with the optical drive.
    I think the default set-up for the MacPro IDE bus is Cable Select so you may need to look into jumpering the drive dor this (CSEL)

  • Mid 2009 macbook pro 13" not booting from Western digital hard drive

    So i've gone ahead and purchased a Western digital 2.5 inch scorpio black 750gb 7200rpm sata 16mb internal hard drive to replace my critical status 160gb standard drive in my macbook.
    I have followed a guide using a usb 2.0 enclosure, with my new hard drive then carbon cloner which does allow me to clone a copy of the existing hard drive, but... when i boot up the macbook holding the option key i get the external hard drive which i can select but then i go into a os x utilities screen and does not boot straight to finder.
    I get four options and one of them is disc utilities, so assuming this process in't as straightforward as i'm led to believe?
    I have partitioned the new hard drive with guid for intel macs so pleae can anyone help me before i just give up and take it to my local apple store?
    Thanks matt.

    I have just solved this problem, with a fresh head this morning i realised that the external drive was empty and the cloning process didn't complete for some reason?
    Anyhow i ran the clone again and booted externally which worked so then replaced my old hard drive with the new scorpio black and wow what a difference! I had beachballing before as my old drive was critical but now with the with the new speed 7200rpm drive its flying, very happy:-)

  • Western Digital Hard Drive & Time Machine

    I have backed up all my files from my Mac Book on my external hard drive but it has packed in after 5 months and it will not mount.
    WD have said to send it to them and they will provide a replacement which is great.
    the only issue I have is what happens to all my Mac Book files contained on the hard drive if WD get it to work again ?
    Are they able to see these files from my Time Machine because some have some important financial info on them ?
    What would you do ?

    This is a question I have faced before when I held confidential research data on my TM drive.
    Once WD receives the product, they will likely take the hard disk out and try to figure out what went wrong. Perhaps they will be able to fix it with a single part, run a quick format, and send it back into service as a refurbished product. Somebody could receive the drive and potentially recover any data if traces of it still exist on the disks.
    I had an external that went the same way yours did and I chose to simply destroy it because I just didn't know what would happen to the data on it. It's all about how important that information is and if you are willing to risk where it could potentially end up. The fact is once you send it off, you do not know what will happen to it.

  • Using Western Digital Hard Drive on PC and Mac

    I just bought a Western Digital 1 TB portable hard drive. I am looking to use the hard drive on my Mac at home, and PC at school. I was wondering if anyone could tell me how I partition the hard drive to work on both operating systems.
    Thanks,
    Bobcat

    Format it from the Mac using Disc Utility
    If you format the drive as a single partition and use Mac GUI / HFS Journaled then you won't be able to read and write to it from both platforms.
    If you want to Boot the Mac from it then make the first partition a Mac Bootable one and then make the second partition FAT32 so you can read and write data to it from both platforms.
    Hope that's clear if not post again

  • Finder does not see my Western Digital Hard drive?

    I have been using a Western digital to back my macbook, but since upgrading to OS X 9 maverick it is no longer visible in the finder window?
    I've used the Western digital utility and the drive passes all tests and it sees it?
    updated the driver
    view hard drives is turned on in preferences
    Why isn't the macbook seeing it to do a backup?

    Disregard, I guess it takes a while? It is finally there.

  • Unable to mount USB NTFS hard drive on mac

    I am trying to mount an iomega ego 1 TB USB hardrive on my mac pro.
    The drive is formatted for windows. Normally you could at least see the drive mount. To help make it writeable from the mac I am using FUSE and Tuxera NTFS. After a clean reinstallation of snow leopard and update with the latest patches etc... This was working fine. The drive was seen by OSX and i could read/write to it without issues.
    I then went about restoring some applications with the mac migration tool. Since that was done the drive no longer mounts to the desktop.
    I see the following error in the console logs:
    12/28/10 11:49:59 PM kernel USBMSC Identifier (non-unique): 090000000000186D 0x59b 0x70 0x0
    12/28/10 11:50:06 PM kernel SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x20, ASCQ = 0x00
    12/28/10 11:50:06 PM kernel SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x20, ASCQ = 0x00
    12/28/10 11:50:06 PM kernel SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x20, ASCQ = 0x00
    12/28/10 11:50:06 PM kernel SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x20, ASCQ = 0x00
    12/28/10 11:50:06 PM kernel SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x05, ASC = 0x20, ASCQ = 0x00
    12/28/10 11:50:09 PM diskarbitrationd[12] unable to mount /dev/disk5s1 (status code 0x00000001).
    12/28/10 11:50:23 PM USB Prober[459] USB Prober: GetUSBDeviceInformation() for device @5a110000 failed with kIOReturnNotResponding
    did one of my migrated apps kebosh something? Any suggestions are welcome.

    Those errors sound like your drive is having serious trouble. It is probably time to look for a replacement for it. I certainly hope everything on that disk is backed up.
    Allan

  • Ibook won't recognise external western digital hard drive

    I have just got a new external hard drive. The setup instructions say I need to go into disk utility and erase the drive before it will work however I cannot even see the hard drive in disk utility.
    Before you ask yes I have connected all leads e.t.c properly!
    Any suggestions on how to get up and running?
    The hard drive is the 160gb Western Digital, dual option back up, firewire and usb unit.

    check the formatting and be sure it's something like FAT32(i prefer it so i can have pc compatibility)if it's FAT it won't work and some companies use FAT i know my flash drives i got aren't mac compatible right away you have to format them to FAT32(which i did and got extra space on my 1GB).

Maybe you are looking for

  • Saving mouse drawing data in xml and reterive it for edit in as3 flash

    i am wroking in action script 3 with flash i need to save mouse drawing data in xml and retrive it later for edit purpose i have found a good technique -http://memo.tv/drawing_and_exporting_svg_from_flash_as3 here but not able to make sure how to sto

  • Publishing problem with Word

    When I publish a 57 slide document to Word, some slides move the text caption up higher on the slide in the wrong place, and the bottom of the full slide is missing (where the text caption is supposed to be located). Any ideas how to fix this? Thanks

  • Why is Airport on MacBooks SO TERRIBLE??????????

    My Macbook always drops Airport connections, and only after a good deal of voodoo of restarting my Airport Extreme base station and Macbook does my connection return. Running 10.5.2. I have three other machines on the network. It's not a channel issu

  • Time duration of events

    Hello, I am accessing an Oracle 10.2.0.1.0 Database I have the following tables CREATE TABLE BT_MAPPING ( "TAG_ID" NUMBER(6,0) NOT NULL ENABLE, "TAG_NAME" VARCHAR2(30 BYTE) NOT NULL ENABLE, "TAG_DESCRIP" VARCHAR2(100 BYTE), "TAG_SRC1" VARCHAR2(30 BYT

  • SD Document status view only

    Dear All what is the T Code to know the status of SD documents (blocked , released,...). as i see VKM1 shows all blocked SD documents but also have the Button to release these i just want a report to view only. all three VKM1,VKM2,VKM3 have change op