Unable to move to trash

Anyone know how to fix this?

Unable to move what to what Trash? There is no "Trash" on an iPhone.

Similar Messages

  • How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

    How do I delete emails? When I try to delete a message comes up saying unable to move to trash.

    There are a few things that you could try. First try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    And if the above don't work then try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Unable to move message, the message could not be moved to the mail box trash

    I have an iPhone 4 with the error message 'unable to move message, the message could not be moved to the mailbox trash' with 4 emails, I managed to remove 2 of the messages by marking them as read however with the other 2 i tried this and it just crashed the Mail app any help would be appreciated.

    Did you have Hotmail set-up with Android prior?  I did, and if you did too, you have the same problem, and this is how to solve it.
    From your desktop computer, the Hotmail (or Outlook) website uses the folder "Deleted" for your deleted messages as default.  On your iPhone, the deleted folder's name by default is "Trash".
    When I had my Hotmail with Android, it created a folder Trash for deleted messages, and it's creation was amongst all my folders.  So when you go back and look at Hotmail from your desktop, you will see a folder Trash, in addition to the default Deleted.  My Trash folder had all the emails I deleted from my Android.
    That said, with the manual folder Trash that was created, when trying to set-up Hotmail now on iPhone, because I already had a folder Trash, it conflicted with the default "Trash" folder it wanted to created, so it didn't create it, being the reason why you can't delete emails, because it doesn't have the defaulted "Trash" folder to go to.
    The solution is to delete the folder "Trash" from your desktop, uninstall Hotmail from your iPhone, and re-install, and it worked, the defaulted "Trash" was then created, alongside the "Sent" and "Junk".

  • TS3899 My email on my iPhone won't allow me to trash old messages -- I get "unable to move message" "message could not be moved to the mailbox Trash"  I have restored to factory settings, asked AT&T about it (no help).

    my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
    What do I do now?

    I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
    Message was edited by: Rich JG

  • Cannot delete e-mail.  I have three e-mail accounts, two of which I can delete e-mails.  Whenever trying to delete e-mails in the thirs account, I get the following message "Unable to move message.  This message could not be moved to the mailbox Trash".

    Cannot delete e-mails.  I have three e-mail accounts.  Two I have no problem with but I cannot delete e-mails from the third account.  Whenever trying to delete, I get a amessage which states "Unable to move message.  The message could not be moved to the mailbox Trash."

    Back up all data. Rebuild the mailbox. Try again to delete the message.

  • IPhone 4 will not delete 'trash' ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"

    I cannot empty my 'trash' ... it comes up with ... "Unable to Move Message ... The message could not be moved to the mailbox Trash"
    I went into Settings > Mail > 'my account' > advanced > deleted mailbox > Trash (On My iPhone) ... it appears to delete a few items only ... I may try to individually delete 30 items and only 4 go ?  help please ...

    I have the same problem and there is no advanced option. Was this removed in the upgrade to ios 5? I have been chasing a solution to this and the fact I have various duplicate emails appearing in my work account for days now! It seems like I may have to delete my account and re-install. This appears to be a common problem, where is Apple's fix for it?

  • HT1668 I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP

    I get the "Unable to Move Message. The message could not be moved to the mailbox Trash". whenever i try deleting from my ipad 2. I am unable to delete from Trash...HELP!
    Additional info...I am trying to delete these emails from a Webmail address. the Trash currently has 11 messages and they arent being deleted.

    Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
    If that doesn't work then try closing the Mail app via the taskbar : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    Another option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If you still can't delete them then go into Settings > Mail, Contacts, Calendars,  select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.

  • Can't delete mail on phone, message says unable to move message the message could not be moved to the mailbox trash

    can't delete mail on phone, message says, Unable to move message The message could not be moved to the mailbox trash.

    Delete your mail account/s and re-add them.
    This is what worked for me but I've read about other solutions that have worked for some people as well:
    http://forums.macrumors.com/showthread.php?t=612773

  • I can't move several emails from my inbox to trash.  I get the message, "Unable to Move."  This is only happening on older emails dated 9/29 and 9/30

    I have an iPad running on 8.1 software.  I have several email messages in my inbox dated 9/29 and 9/30 that I can't move to trash.  I get the message, "Unable to Move."  I'm not having this problem with newer messages.

    发自我的 iPhone
    在 2014年11月8日，上午2:20，Apple Support Communities Updates <[email protected]> 写道：
    Apple Support Communities
    raymondfrommemphis has posted in the Using iPad community.I request a return, before I demand assistance never charged, I was hacking my phone as well as tablet, seek help, did not say a fee, I always thought it was free, and suddenly charging four documents with me, if you want to charge should be a day to tell customers, suddenly hundreds of pieces, where I have money to give, I ask for a refund, I really do not have money. I'm sorry
    I can't move several emails from my inbox to trash.  I get the message, "Unable to Move."  This is only happening on older emails dated 9/29 and 9/30
    I have an iPad running on 8.1 software.  I have several email messages in my inbox dated 9/29 and 9/30 that I can't move to trash.  I get the message, "Unable to Move."  I'm not having this problem with newer messages.
    To post a reply, go to the discussion in Apple Support Communities.                                                             
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  • I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

    I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messages and how can I delete my messages

    Hi Friend,
    Do you set all the email information correctly?
    Can you send/receive emails? If you are often receiving a message on the screen like "cannot contact the server...", check in Settings >> Mail, Contacts, Calendars >> "your name account", if all the fields are filled properly.
    You must also turn off Restrictions in: Settings >> General >> Restrictions, because have an option " Allow Alterations - Accounts" that it maybe prevent alterations in your email account.
    Hope it will be helpful

  • TS3899 I am unable to move email to the trash folder.  The mail appears to move, but stays in the inbox.

    I am unable to move email to the trash folder.  The mail appears to move, but stays in the inbox.

    Try Settings>Mail, contacts, calendars>Your email account>Advanced>Move Discarded Messages into>Deleted Mailbox.
    Or Settings>Mail, contacts, calendars>Your email account>Account>Advanced>Move Discarded Messages into>Deleted Mailbox....and Mailbox Behaviors>. Deleted Mailbox>Trash.

  • Email keeps posting unable to move messages to trash

    my email server changed some things yesterday and changed the info on my phone at the same time...now, it keeps won't let me delete messages, keeps bringing up Unable ot Move messages...the messages could not be moved to the mailbox trash.... Help

    I also have this question.  I deleted my email account and reentered it.  It was then that the message appeared and I was unable to delete any messages.  Bizarre.  Anybody have any suggestions?

  • Iphone 5s - IBM  Notes Traveler 9.01  -Unable to move messages to trash after a few hours

    I have a problem with one of my Iphone 5s users.  Everything was working with his IPhone 4S, but the phone died and so they replaced it with a 5S
    We are using an IBM Lotus Notes 9.01 Server  (latest FP patch) and Traveler 9.01 FP4 with the iphone 5 s.
    On his Iphone 5S  we install  Notes Traveler...  Everything works on it, but after a few hours  we not able  to delete messages on the IPhone.  When he clicks Delete on a message  on his Iphone,  it comes back saying it is "Unable to Move the message" 
    If I remove Traveler and reinstall it, he can delete the messages for  a few minutes or even  a few hours, but then it comes back and says it cannot move the  messages when we try to delete the email on the Iphone 5S.   The Iphone had   7.1.1 OS...  I updated it to latest Apple 7.1.2 OS on it..  Same problem.   We also have an AOL account on the Iphone ....that works fine...      All other Traveler users on Iphones  4S or 5S users are working Fine...  
    I had IBM look at it.  They did some testing and the  email deletions only appeared on the logs when   it synchronized to Traveler, but when the problem occurs...  it never did show anything in the Notes logs, about the Delete request.   They are saying it is an Apple problem.
    I even reset his IPhone 5 S to factory defaults and re-setup Notes Traveler and after a few minutes or a few hours... When he deletes a email he gets the  Cannot move the messages again.   I opened a bug report with Apple by never heard back from them.  All other functions of the email work..   He can send and receive emails...  He just cannot delete after a few hours.  I ran checks on he email database and everything comes up OK...

    That's odd.  You will probably have to contact Apple support on this one.  I'm not sure if their is a problem with your account or a server glitch at their end but in either case, they will probably have to look into it for you.  You can reach them here: http://www.apple.com/support/icloud/contact/.

  • TS3899 Purchased I phone 4S   3 1/2months ago  Having problem from day one w/ HOTMAIL & MSN  e-mail   ERROR messageS read:  the connection to the server failed or  unable to move message  The messge could not be moved to the mailbox trash when attempting

    sed   IPHONE 4 S   3 1/2 months ago .   From day one MSN & HOTMAIL e-mail has not worked properly. UNable to delete e-mails in MSN & HOTMAIL  (ERROR MESSAGE reads UNABLE TO MOVE MESSAGE
    UNable to download messages in MSN & HOTMAIL     My YAHOO & NYCAP e-mail accounts totally work.  How do I correct my MSN & HOTMAIL accounts???

    Oberus,
    We're very sorry for the troubles you're having getting your messages to your customers.  We're happy to help.  We will escalate this to the proper group for review.  Thanks for your patience as we investigate and escalate this issue.  ~Ian
    Ian_VZ
    Verizon Support
    Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

  • TS2621 unable to move mail to trash

    unable to move mail to trash

    Try this.... Settings>Mail, contacts, calendars>Your email account>Account>Advanced>Mailbox Behaviors>Deleted MailBox>On My iPad>Trash

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