Unable to Obtain a Connection to Hyperion Essbase from Planning Application
Dear All,
I have installed FDM+Foundation+HFM+Essbase+Planning 11.1.1.3 (Tomcat)
I have stacked with the following problem:
when I try to open my data form, I am getting
“Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator”
Validate Database Connection & Validate Essbase Connection are successful throw Manage Data Source menu
Essbase user has admin privileges
In EAS console I can make myself sure, that my application is running
Data Form is valid (verified in Preview screen in Data Form wizard)
Can somebody help me with it?
Best Regards,
Siarhei
Thanks, John
Summary
Symptoms
When attempting to connect to Hyperion Planning as the admin user, the following error occurs:
Unable to obtain a connection to Hyperion Essbase. If the problem persists, please contact your administrator'
Cause
Hyperion Planning web accesses the application by making a connection to the Planning metadata in the relational repository (via Relational repository settings) and also to Essbase via the datasource settings.
Any Essbase connection issues indicate problems with the Essbase settings in the datasource or are related to the Essbase server.
Solution
- Edit the datasource via the Configuration Utility.
- Test the Essbase connection and make sure that the user used to make the connection is valid and has admin rights to Essbase.
- Restart the Hyperion Planning service once the Essbase user has been given the correct access rights.
- Login to the Essbase Administration Services (EAS) console and right click on the Essbase server name node -> Refresh security from Shared Services
- Expand the applications node (under the Essbase server name node) and check that there is an application with exactly the same name as the Planning application.
Note: Go to section 'manually recreating a Planning application in Hyperion Essbase, if the Planning application is missing in the above step.
- Login to the application in Hyperion Planning web.
Manually recreating a Planning application in Essbase:
- Login to the EAS console as admin (the Essbase user used by admin must have Essbase administrator rights)
- Go to Essbase servers -> your Essbase server name -> right click on applications -> Create application -> Using Block Storage and enter the exact Hyperion Planning Application name then click on ok.
Note: The above step will only create the application shell without the databases.
- Login to the application in Hyperion Planning web as admin and go to Administration menu -> Manage Database -> select database and filters (to create filter access to Essbase) and Refresh (refresh will also recreate the databases if they don't exist)
Best Regards,
Siarhei
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