Unable to open a Word document?

Hey,
Was wondering if someone can provide me guidance as to why I cannot open a Word document sent to me (the file is received and downloaded by email).
The error message that I get whenever trying to open the document is as follow:
Tried opening the document using other software but without success. Also tried the suggested in the error message (i.e. repaired the file, open with text recovery... no success)
I previously used PCs to open the same document. I notice that PCs from Asia are able in opening the file, while PCs in North America weren't... Very confused about the file type.
Appreciate all your help!
Peter

Hi Csound1,
I do agree that it has to do with the file itself. As far as I can see, the file itself is a .doc (Word document).
I attached a document info screen shot here:
Thanks again.

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