Unable to open acsm files in ADE. "Error! Check activation." Any idea?

Unable to open acsm files in ADE (e-books I have recently bought and borrowed, too). I get the message "Error! Check activation." The ADE programme is authorized on both PCs in use. Any idea?

Try de-authorizing and then re-authorize the computer.
Please make sure that you remember the user-id/password correctly.

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