Unable to open app store
Iam unable to open the app store..Please help me..
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Similar Messages
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Since upgrading my Mac OS 10.9 and Mavericks, I am unable to open App Store and other problems.
My computer has gone haywire since upgrading to Mac OS 10.9 and adding Mavericks. Mail was a big problem with my not being able to read messages, but now there has been a mail upgrade to solve that. However, still cannot open App Store from my Dock and cannot open Software Update from the apple menu. Lots of other screwy things going on and Apple seems of no help to try and resolve these issues. Anyone with similiar problems or issues?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Unable to open App Store and iTunes in iOS 8 ???
Upon restoring from IOS 7.1 to 8. ### I have to been unable to open the App Store nor ITunes. Plus the speed of the mini iPad has deceased considerable accessing sites but the download speeds are 40 for downloading and 10 plus for uploading when running speed test app. How many others have had or still have that problem and any solutions or adjustments to settings??
Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
Unable to open App Store after Yosemite update
I can't open my App Store after the update, the icon either bounces for a really long time or it manages to open, but nothing is loaded or interactive.
Help!!If the above does not resolve your problem:
-You can reinstall the Yosemite
-You can wait and see if the next 10.10.1 update sorts your dilemma and run your updates manually via Applications/Utilities/Terminal.app
software update via terminal:
To list the available software updates, use the following command.
sudo softwareupdate -l
All available software updates can be installed with the following command:
sudo softwareupdate -i -a
Install specific updates from those listed with the following:
sudo softwareupdate -i PackageName -
Unable to open app store and iTunes in Ipad2
i have tried following things yet unable to open appstore. it keeps on forever loading. same story with itunes too on the Ipad
1. Rebooted the device
2.Resetted my Ipad and started a fresh with new apple id
3. Resetted internet settings
Point to be noted is that i am able to browse hassle free
Any solution to this..???Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store -
HT201541 Unable to open App store
Help. Cannot open App Store
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Unable to open app store after Maverick update
Icon just bounces up and down and doesn't open
If the above does not resolve your problem:
-You can reinstall the Yosemite
-You can wait and see if the next 10.10.1 update sorts your dilemma and run your updates manually via Applications/Utilities/Terminal.app
software update via terminal:
To list the available software updates, use the following command.
sudo softwareupdate -l
All available software updates can be installed with the following command:
sudo softwareupdate -i -a
Install specific updates from those listed with the following:
sudo softwareupdate -i PackageName -
My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.
Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks. -
i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!
Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off. -
hello apple guys, after installing OS X Mavericks, i can't open app store, reminders, contacts, mail(crash), maps, Image Capture, and other apps that comes with Mavericks OS, how i can solve this problem?
So is this the way Apple works now? Not solving customers problems? I'm sure so many users have had this problem. I've had, and I reinstalled Mavericks 3 times. Works fine for some days and then several Apple Apps stop working. Is that a way to force us ti update to Yosemite? (I don't want to) and then pay to update some third party programs (i.e. Pro Tools). Also, there are so many 15" MacBooks Pro with graphic problems and of course the guys at the Apple Service Centers always say: "It's the logic board, you can have it replaced, but it's so expensive I would recommend a new Mac". I really, really miss Steve Jobs!
-
My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?
Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
To boot into the Recovery HD:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. -
Deamweaver is unable to open app in the emulator
When I try to build and emulate an app i made using jquery i get an error that says Dreamweaver is unable to open "app" in emulator. Please consult the buildlog at c:\workjobapp\buildlog.log for additional details.
The othe emulator does start, but the app doesnt install in the emulator. I've read a few solutions, but none of them work for me. Any ideas, I'm completely new. Below is my log:
<DW>
set ANT_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\CONFIG~1\NATIVE~1\APACHE~1
set ANDROID_HOME=C:\PROGRA~2\Android\ANDROI~1
set JAVA_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\JDK
set PATH=%JAVA_HOME%\bin;%PATH%
cd C:\PROGRA~2\Android\ANDROI~1\PLATFO~2
C:\PROGRA~2\Android\ANDROI~1\PLATFO~2\adb.exe devices
</DW>
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
List of devices attached
Launching the Android emulator
<DW>
set ANT_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\CONFIG~1\NATIVE~1\APACHE~1
set ANDROID_HOME=C:\PROGRA~2\Android\ANDROI~1
set JAVA_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\JDK
set PATH=%JAVA_HOME%\bin;%PATH%
cd C:\PROGRA~2\Android\ANDROI~1\tools
C:\Windows\SysWOW64\cmd.exe /u /c "C:\PROGRA~2\Android\ANDROI~1\tools\emulator.exe -partition-size 1024 -cpu-delay 0 -no-boot-anim -avd DreamweaverAWD"
</DW>
WARNING: no icon was specified in app settings. using default.
WARNING: no splash screen was specified in app settings. using default.
<DW>
set ANT_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\CONFIG~1\NATIVE~1\APACHE~1
set ANDROID_HOME=C:\PROGRA~2\Android\ANDROI~1
set JAVA_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\JDK
set PATH=%JAVA_HOME%\bin;%PATH%
cd C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP
C:\Windows\SysWOW64\cmd.exe /u /c C:\PROGRA~2\Adobe\ADOBED~2.5\CONFIG~1\NATIVE~1\APACHE~1\bin\ant.bat debug
</DW>
Buildfile: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\build.xml
-set-mode-check:
-set-debug-files:
-set-debug-mode:
-debug-obfuscation-check:
-setup:
[echo] Gathering info for app..
[setup] Android SDK Tools Revision 16
[setup] Project Target: Google APIs
[setup] Vendor: Google Inc.
[setup] Platform Version: 2.2
[setup] API level: 8
[setup]
[setup] ------------------
[setup] Resolving library dependencies:
[setup] No library dependencies.
[setup]
[setup] ------------------
[setup]
[setup] WARNING: Attribute minSdkVersion in AndroidManifest.xml (2) is lower than the project target API level (8)
-build-setup:
[echo] Creating output directories if needed...
-pre-build:
-code-gen:
[echo] ---------
[echo] Handling aidl files...
[aidl] No AIDL files to compile.
[echo] ----------
[echo] Handling RenderScript files...
[renderscript] No RenderScript files to compile.
[echo] ----------
[echo] Handling Resources...
[aapt] Found Deleted Target File
[aapt] Generating resource IDs...
-pre-compile:
-compile:
[javac] Compiling 1 source file to C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\classes
-post-compile:
-obfuscate:
-dex:
[dex] Found Deleted Target File
[dex] Converting compiled files and external libraries into C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\classes.dex...
-crunch:
[crunch] Crunching PNG Files in source dir: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\res
[crunch] To destination dir: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\res
[crunch] Crunched 0 PNG files to update cache
-package-resources:
[aapt] Found Deleted Target File
[aapt] Creating full resource package...
[aapt] (skipping hidden file 'C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\assets\www\demos\experiments\converter\.htacce ss')
[aapt] Warning: AndroidManifest.xml already defines debuggable (in http://schemas.android.com/apk/res/android); using existing value in manifest.
-package:
[apkbuilder] Found Deleted Target File
[apkbuilder] Creating app-debug-unaligned.apk and signing it with a debug key...
-do-debug:
[zipalign] Running zip align on final apk...
[echo] Debug Package: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\app-debug.apk
debug:
[propertyfile] Updating property file: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\build.prop
[propertyfile] Updating property file: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\build.prop
[propertyfile] Updating property file: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\build.prop
[propertyfile] Updating property file: C:\ECLIPS~1\WORKSP~1\appAP~1\COMCOM~1.APP\bin\build.prop
BUILD SUCCESSFUL
Total time: 5 seconds
<DW>
set ANT_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\CONFIG~1\NATIVE~1\APACHE~1
set ANDROID_HOME=C:\PROGRA~2\Android\ANDROI~1
set JAVA_HOME=C:\PROGRA~2\Adobe\ADOBED~2.5\JDK
set PATH=%JAVA_HOME%\bin;%PATH%
cd C:\PROGRA~2\Android\ANDROI~1\PLATFO~2
C:\PROGRA~2\Android\ANDROI~1\PLATFO~2\adb.exe kill-server
</DW>
Waiting for Android emulator to bootERROR: failed to launch Android emulatorHi jcrsantiago,
Try the procedure outlined here: http://adobe.ly/KB92492 -
I have a MacBook Classic that is unsupported and my Mac Pro is supported but I can't open App Store from it because there's no OS and I can't purchase from my classic because it's unsupported. Halp
Buy Snow Leopard for your Mac Pro, update it to 10.6.8, purchase and download Mountain Lion. There is no other solution.
-
Still cannot open App Store even after 10.6.8 Combo Update
Any help on this would be most appreciated. Thanks in advance.
I need to get the App Store working so that I can re-install a Lion upgrade that I already purchased before. I had to replace my HD and now with 10.6.8, the App Store will not open.
I have installed the 10.6.8 Combo Update and then done the other software updates through the System Preferences.
This still comes up when I try to open App Store:
"App store cannot be opened because of a problem.
Check with the developer to make sure App Store works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.
Click Report to see more detailed information and send a report to Apple."
This is the "Problem Details and System Configuration":
Process: App Store [389]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: ??? (???)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [149]
Date/Time: 2012-06-06 18:07:10.498 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 538 sec
Crashes Since Last Report: 54
Per-App Crashes Since Last Report: 3
Anonymous UUID: 9639C764-6944-44CC-BD36-A7F304335113
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
Referenced from: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
Reason: image not found
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS727575A9E364, 698.64 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2Try uninstalling the App Store app using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Just moving the App Store app to the Trash doesn't delete all the associated files.
Then try the Mac OS X 10.6.8 Update Combo
Restart your Mac after the combo is installed.
See if that will reinstall the App Store so you can re download Lion.
At some point, you may need the original install discs even if that works.
Replacement disc(s) from Apple: You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
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