Unable to open attached documents in emails with Adobe Reader 9
I get emails with attachments but when i try to open, i keep getting a warning saying .... ADOBE READER CAN NOT OPEN DOCUMENT BECAUSE IT IS EITHER NOT SUPPORTED FILE TYPE OR FILE HAS BEEN DAMAGED.....etc. I presumed that as the attachments were most likely WORD documents (and I only have Microsoft WORKS) that this was the reason. So i downloaded the free Microsoft Word reader but still unable to read. I send the emails to friends to open and they send them back to me.....Its becomming a bit annoying for them understandly....Can anyone help me...Many thanks
By email client I mean the email program: Outlook, Windows Live Mail, Thunderbird, ...
But anyway, this is of no importance; it is your file association that is wrong: Word documents (.doc, .docx) must be associated with Word, or in your case Word Viewer, not Adobe Reader. This is why you cannot view your attachments.
On the other hand, the installation of Word Viewer should have corrected that, not sure why it didn't.
What I would do if I encountered your situation:
uninstall Adobe Reader and Word Viewer
reinstall Adobe Reader and Word Viewer
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Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
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Ad-Aware Security Toolbar
0.9
true
{87934c42-161d-45bc-8cef-ef18abe2a30c}
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2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
ZoneAlarm Security Engine
1.5.350.0
true
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
HP Smart Web Printing
4.60
false
[email protected]
Java Console
6.0.29
false
{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
ShopToWin2
1.0.29
false
{5835466c-49af-4cbe-b102-a8c8b6313749}
ZoneAlarm Security Community Toolbar
3.8.1.0
false
{91da5e8a-3318-4f8c-b67e-5964de3ab546}
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Value
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180
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false
browser.places.smartBookmarksVersion
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http://www.google.com/firefox
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
8.0
font.size.variable.x-western
24
keyword.URL
http://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
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true
places.database.lastMaintenance
1323127479
places.history.expiration.transient_current_max_pages
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places.last_vacuum
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plugin.disable_full_page_plugin_for_types
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&PT
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0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_top
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_oddpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_orientation
0
print.printer_HP_Photosmart_Prem_C410_series.print_page_delay
50
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false
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false
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privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G45/G43 Express Chipset
Vendor ID
8086
Device ID
2e22
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2202
Driver Date
8-25-2010
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2e23
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.10.2202
Driver Date (GPU #2)
8-25-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10 -
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I am using Outlook 2010 as my default email client. Every time I try sending an email I get this error. Either there is no default mail client or the current mail client cannot fulfill the request. Please run Microsoft Outlook and set it as the default mail client. I no fo a fact this is my email client what can I do? Any help would be great. Thanks fo any input. Using Win 7 64bit ultimate as OS.
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N.B.2.: Most of the 'old' pdf files are scientific articles downloaded from various journal websites 2002-2011, so their quality should be out of question.
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Would be grateful for any suggestions.This is really strange.
Please correct me if I am wrong, but from what I can understand, any PDF which is launched on your Win 7 OS fails to open, even though the same file works perfectly fine on your Win XP machine?
Could you please run a full system anti virus scan on the said PDFs that are present on your local system. It could be a case of infected PDFs.
Also, it would be great if you could try and download some of the erroneous PDFs from the web again, and see if you experience the same behavior.
Thanks
Ankit
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