Unable to open attachments from GroupWise 2012 WebAccess

We upgraded months ago from 6.5 to 2012. Novell tells us they are working to fix this bug (Document ID:7005943 Bug Number 749120) but no release yet.
I am just wondering, does Novell have any staff working on this issue?

Originally Posted by geberle
We upgraded months ago from 6.5 to 2012. Novell tells us they are working to fix this bug (Document ID:7005943 Bug Number 749120) but no release yet.
I am just wondering, does Novell have any staff working on this issue?
There are no engineers currently working on this issue as it's been fixed and the fix is in the upcoming GW2012SP1 patch.
Pam

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    $ cat access_log.1325980800
    172.20.250.123 - - [08/Jan/2012:09:54:09 +0400] "GET / HTTP/1.1" 200 2592 1
    172.20.250.123 - - [08/Jan/2012:09:54:09 +0400] "GET /apptitle.html HTTP/1.1" 200 1018 0
    172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /appdet.html HTTP/1.1" 200 1012 0
    172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /appsmed3.gif HTTP/1.1" 200 1981 0
    172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /applist.html HTTP/1.1" 200 1608 0
    172.20.250.123 - - [08/Jan/2012:09:54:10 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
    172.20.250.123 - - [08/Jan/2012:09:54:13 +0400] "GET /aplogon.html HTTP/1.1" 200 1959 0
    172.20.250.123 - - [08/Jan/2012:09:54:15 +0400] "GET /favicon.ico HTTP/1.1" 404 217 0
    172.20.250.123 - - [08/Jan/2012:09:54:53 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7209 38
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 200 21940 1
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 200 92920 1
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/t.gif HTTP/1.1" 200 85 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 200 28 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 200 1435 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_MEDIA/fndpbs.gif HTTP/1.1" 200 211 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 200 136 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 200 102 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/cache/en/bLogiBtz4.gif HTTP/1.1" 200 433 0
    172.20.250.123 - - [08/Jan/2012:09:54:54 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 200 171 0
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    172.20.250.198 - - [08/Jan/2012:10:08:28 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 200 21940 0
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    172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 200 28 0
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    172.20.250.198 - - [08/Jan/2012:10:08:29 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 200 136 0
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    172.20.250.123 - - [08/Jan/2012:10:14:32 +0400] "GET /aplogon.html HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:44 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7209 11
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/t.htm HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/t.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_MEDIA/fndpbs.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/en/bLogiBtz4.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:45 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 304 - 0
    172.20.250.123 - - [08/Jan/2012:10:14:52 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 0
    172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET / HTTP/1.1" 200 2592 1
    172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET /apptitle.html HTTP/1.1" 200 1018 0
    172.20.250.198 - - [08/Jan/2012:11:50:09 +0400] "GET /appdet.html HTTP/1.1" 200 1012 0
    172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:51:00 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:51:12 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 4
    172.20.250.198 - - [08/Jan/2012:11:51:50 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7238 2
    172.20.250.198 - - [08/Jan/2012:11:53:43 +0400] "GET /OA_HTML/AppsLocalLogin.jsp?langCode=US&username=SYSADMIN HTTP/1.1" 200 7226 1
    172.20.250.198 - - [08/Jan/2012:11:53:53 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 1
    172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET / HTTP/1.1" 304 - 1
    172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /apptitle.html HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /appdet.html HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /applist.html HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:56:19 +0400] "GET /appsmed3.gif HTTP/1.1" 304 - 0
    erpapt1.erp.du.ae - - [08/Jan/2012:11:56:26 +0400] "GET /oprocmgr-service?cmd=Register&index=0&modName=JServ&grpName=XmlSvcsGrp&port=19000 HTTP/1.1" 200 15 0
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    erpapt1.erp.du.ae - - [08/Jan/2012:11:56:27 +0400] "GET /oprocmgr-service?cmd=Register&index=3&modName=JServ&grpName=OACoreGroup&port=16002 HTTP/1.1" 200 15 0
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    172.20.250.198 - - [08/Jan/2012:11:57:14 +0400] "GET /OA_HTML/AppsLocalLogin.jsp HTTP/1.1" 200 7238 33
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/styles/cache/oracle-desktop-2_2_24_5-en-ie-windows.css HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/jsLibs/Common2_2_24_5.js HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_MEDIA/FNDSSCORP.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghee.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghec.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/cache/cghes.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:11:57:15 +0400] "GET /OA_HTML/cabo/images/tip.gif HTTP/1.1" 304 - 0
    172.20.250.198 - - [08/Jan/2012:12:00:39 +0400] "POST /OA_HTML/fndvald.jsp HTTP/1.1" 302 254 1
    172.20.250.198 - - [08/Jan/2012:12:01:59 +0400] "GET /OA_HTML/blank.html HTTP/1.1" 200 98 0
    172.20.250.198 - - [08/Jan/2012:12:02:06 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 1
    172.20.250.198 - - [08/Jan/2012:12:02:11 +0400] "GET /OA_HTML/RF.jsp?function_id=109&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=U7kI2EMPzRdDXg5_j2HQ6g..&formsLink=yes HTTP/1.1" 302 374 1
    172.20.250.198 - - [08/Jan/2012:12:02:15 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 1
    172.20.250.198 - - [08/Jan/2012:12:03:34 +0400] "GET /OA_HTML/RF.jsp?function_id=93&resp_id=20420&resp_appl_id=1&security_group_id=0&lang_code=US&oas=foQoH4esI29_NSfGe0XLRA..&formsLink=yes HTTP/1.1" 302 374 0
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    172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_HTML/cabo/images/cache/cstru.gif HTTP/1.1" 200 810 0
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    172.20.250.198 - - [08/Jan/2012:13:30:07 +0400] "GET /OA_MEDIA/notstartedind_active.gif HTTP/1.1" 200 1031 0
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