Unable to open delivery reports in Exchange 2013 SP1. Gives warning "The status for the recipient can't be determined because of a temporary error. Please try again later."

This seems to be occurring with all users (have tested a few, all display the same exact error message).
When I click on "Message Delivery Report" in Outlook 2010 or 2013, it points me to the ECP and displays this message "Warning The status for the recipient can't be determined because of a temporary error. Please try again later." I'm
not sure which log files to look at. The last time I remember it worked was before I applied SP1, I think CU3.
Our environment is two servers running Exchange Server 2013 Std. SP1 (847.32) in a DAG.
Thanks.

Hi,
From the error description, I would like to clarify the following thing:
Delivery Reports is a message tracking tool that you can use to search for delivery status on email messages sent to or from users in your organization's address book, with a certain subject. In Exchange 2013, you can track messages for up to 14 days after
they were sent or received. Please make sure the message you are tracking isn't older than 14 days.
Here is an article for your reference:
Track messages with delivery reports
http://technet.microsoft.com/en-us/library/jj150554(v=exchg.150).aspx
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

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