Unable to open Disk Utility
I've recently purchased a new external hard disk, and I am not able to use on my Mac unless I format it. So, I formatted my external hard disk, and now I would like to change the format, Mac OS Extended (Case-Sensitive, Journaled) to a format that can be read both on Mac and Windows.
I understand that Disk Utility is able to partition my external hard disk so that the format can be changed, but the problem is I am not able to open my Disk Utility on my Mac. It doesn't stay open. I've tried a couple of times, but it still doesn't work. I've even tried to clear my caches but it still doesn't work.
Please help. Thank you.
Dk17 wrote:
My computer comes with the Mac OS installed in it. I can't seem to find or remember an install DVD.
All Macs come with the install DVDs and license.
Without the DVD there is almost nothing you can do with your system to fix or maintain it.
And no, I am not able to run Disk Utility when the external drive is not attached.
Your system is sorely in need of repair. HD and permissions for starters.
Time to dig up that missing DVD before things get worse.
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Thanks in advanceApr 7, 2013 7:42 AM (in response to daiktsu)
@daiktsu: I wonder why these two are helping you at all.
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Unable to open disk image - with diskmounter get error "couldn't find diskimages-helper!"
I upgraded from Snow Leopard to Lion few weeks ago. I have an encrypted disk image that I keep passwords and such in. I went to open it today and diskmounter never mounts the image. I looked in the console and I have the following errors. Can someone help me?
9/17/11 8:28:27.610 AM com.apple.launchd.peruser.501: ([0x0-0x235235].com.apple.DiskImageMounter[9436]) Job appears to have crashed: Segmentation fault: 11
9/17/11 8:28:27.906 AM ReportCrash: Saved crash report for DiskImageMounter[9436] version 10.7.1 (330.1) to /Users/cgaskins/Library/Logs/DiagnosticReports/DiskImageMounter_2011-09-17-0828 27_gascan-mac.crash
9/17/11 8:28:36.504 AM DiskImageMounter: FATAL: couldn't find diskimages-helper!
The crash report is below as well:
Process: DiskImageMounter [9436]
Path: /System/Library/CoreServices/DiskImageMounter.app/Contents/MacOS/DiskImageMount er
Identifier: com.apple.DiskImageMounter
Version: 10.7.1 (330.1)
Build Info: DiskImages-330002000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [125]
Date/Time: 2011-09-17 08:28:23.712 -0500
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
__TEXT 000000010b293000-000000010b296000 [ 12K] r-x/rwx SM=COW /System/Library/CoreServices/DiskImageMounter.app/Contents/MacOS/DiskImageMount er
Application Specific Information:
objc_msgSend() selector name: autorelease
objc[9436]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8369867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83697d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff852e229c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff852eaa04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff852ea216 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff838b54ff RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff838bcc21 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff838bcaae BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff85625191 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff85624a95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff856213d6 -[NSApplication run] + 463
11 com.apple.AppKit 0x00007fff8589f52a NSApplicationMain + 867
12 com.apple.DiskImageMounter 0x000000010b294564 0x10b293000 + 5476
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8369a7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8a09460e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8a09319e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8369a192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff835bb594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff835bcb85 start_wqthread + 13
Thread 3:: Dispatch queue: OverlayScroller Device Detection
0 libsystem_kernel.dylib 0x00007fff8369867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83697d71 mach_msg + 73
2 com.apple.framework.IOKit 0x00007fff8ae20806 io_service_get_matching_services + 210
3 com.apple.framework.IOKit 0x00007fff8adda140 IOServiceGetMatchingServices + 137
4 com.apple.AppKit 0x00007fff8585fe2b ___NSDetectScrollDevicesThenInvokeOnMainQueue_block_invoke_2 + 216
5 libdispatch.dylib 0x00007fff8a09290a _dispatch_call_block_and_release + 18
6 libdispatch.dylib 0x00007fff8a09415a _dispatch_queue_drain + 264
7 libdispatch.dylib 0x00007fff8a093fb6 _dispatch_queue_invoke + 54
8 libdispatch.dylib 0x00007fff8a0937b0 _dispatch_worker_thread2 + 198
9 libsystem_c.dylib 0x00007fff835bb3da _pthread_wqthread + 316
10 libsystem_c.dylib 0x00007fff835bcb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8369a192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff835bb594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff835bcb85 start_wqthread + 13
Thread 5 Crashed:
0 libobjc.A.dylib 0x00007fff8461bfdf objc_msgSend_fixup + 95
1 com.apple.DiskImageMounter 0x000000010b294be4 0x10b293000 + 7140
2 com.apple.Foundation 0x00007fff8a1d41ea -[NSThread main] + 68
3 com.apple.Foundation 0x00007fff8a1d4162 __NSThread__main__ + 1575
4 libsystem_c.dylib 0x00007fff835b98bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff835bcb75 thread_start + 13
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000000 rcx: 0x00007fd6b284f600 rdx: 0x000000010b320390
rdi: 0x0000000000000001 rsi: 0x000000010b2967f0 rbp: 0x000000010cc04c40 rsp: 0x000000010cc04b80
r8: 0x00007fff8b24436e r9: 0x000000010b2953a0 r10: 0x0000000000000001 r11: 0x0000000000000000
r12: 0x000000010b32db40 r13: 0x000000010cc05000 r14: 0x00007fd6b2608c80 r15: 0x00000000000003e7
rip: 0x00007fff8461bfdf rfl: 0x0000000000010202 cr2: 0x0000000000000010
Logical CPU: 0
Binary Images:
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0x7fff6ae93000 - 0x7fff6aec7ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
0x7fff82994000 - 0x7fff830629df com.apple.CoreGraphics (1.600.0 - ???) <B3C42497-53F5-31BB-987E-D1E76746B0E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff83355000 - 0x7fff8339cff7 com.apple.CoreMedia (1.0 - 705.35) <6BEC7E0A-BC2E-30DA-8E18-7AF6E8A7821F> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff834e7000 - 0x7fff834e7fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff834e8000 - 0x7fff8356afff com.apple.Metadata (10.7.0 - 627.9) <F293A9A7-9790-3629-BE81-D19C158C5EA4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8356b000 - 0x7fff83648fef libsystem_c.dylib (763.11.0 - compatibility 1.0.0) <1D61CA57-3C6D-30F7-89CB-CC6F0787B1DC> /usr/lib/system/libsystem_c.dylib
0x7fff83649000 - 0x7fff83682fe7 libssl.0.9.8.dylib (0.9.8 - compatibility 0.9.8) <D634E4B6-672F-3F68-8B6F-C5028151A5B4> /usr/lib/libssl.0.9.8.dylib
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0x7fff83c3c000 - 0x7fff83c3dfff libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
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0x7fff83c68000 - 0x7fff83c7aff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
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0x7fff8b85b000 - 0x7fff8b8a9ff7 libauto.dylib (??? - ???) <F0004B88-CA01-37D0-A77F-6651C4EC7D8E> /usr/lib/libauto.dylib
0x7fff8b8ae000 - 0x7fff8b8afff7 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <C6C49FB7-1892-32E4-86B5-25AD165131AA> /usr/lib/system/libremovefile.dylib
0x7fff8b927000 - 0x7fff8b97bff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8b97c000 - 0x7fff8b9f7ff7 com.apple.print.framework.PrintCore (7.0 - 366) <E663DF78-6729-332D-B763-ABB63A6BBB55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8b9f8000 - 0x7fff8bbfafff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <82DCB94B-3819-3CC3-BC16-2AACA7F64F8A> /usr/lib/libicucore.A.dylib
0x7fff8c24a000 - 0x7fff8c521fff com.apple.security (7.0 - 55010) <2418B583-D3BD-3BC5-8B07-8289C8A5B43B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8c560000 - 0x7fff8c572ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8c573000 - 0x7fff8c579fff libGFXShared.dylib (??? - ???) <DE6987C5-81AC-3AE6-84F0-138C9636D412> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8c57a000 - 0x7fff8c67fff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8c6c0000 - 0x7fff8c735ff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff8c798000 - 0x7fff8c7a6fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c7bc000 - 0x7fff8c7d2ff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8c7d3000 - 0x7fff8c8d5ff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff8cdba000 - 0x7fff8cddeff7 com.apple.Kerberos (1.0 - 1) <2FF2569B-F59A-371E-AF33-66297F512CB3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8cddf000 - 0x7fff8cdeaff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8cdf8000 - 0x7fff8d072ff7 com.apple.imageKit (2.1 - 1.0) <03200568-184B-36E8-AFE9-04D1FACDC926> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8d073000 - 0x7fff8d0b5ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8d2d7000 - 0x7fff8d35bff7 com.apple.ApplicationServices.ATS (5.0 - ???) <F10B1918-A06E-3ECF-85EF-05F0CF27187E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8d35c000 - 0x7fff8d35cfff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8d7e8000 - 0x7fff8d811fff com.apple.CoreServicesInternal (113.7 - 113.7) <ACAC98CD-5941-39DB-951A-2509DCCD22FD> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8dfaa000 - 0x7fff8e001fff libTIFF.dylib (??? - ???) <9E32B490-4C5B-3D96-AF27-9C085C606403> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8e002000 - 0x7fff8e002fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8e07f000 - 0x7fff8e146ff7 com.apple.ColorSync (4.7.0 - 4.7.0) <A29897D7-4B63-3BBB-B66C-710BE9CC01D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8e147000 - 0x7fff8e186ff7 libGLImage.dylib (??? - ???) <29F82AD9-45F0-3AC5-A4A4-B767EC555D82> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8e300000 - 0x7fff8e415fff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8e416000 - 0x7fff8e419fff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8e446000 - 0x7fff8e653fff com.apple.JavaScriptCore (7534 - 7534.48) <99B60407-592A-3DDC-A3D0-86578B92B3F8> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e654000 - 0x7fff8e659fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff8e65a000 - 0x7fff8e6bcff7 com.apple.coreui (0.3 - 162) <A752F9D0-1CAE-340F-B2D2-95EEF242B301> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8e6bd000 - 0x7fff8e719ff7 com.apple.QuickLookFramework (3.0 - 489.1) <26470DFE-B3D7-3E05-A4D7-98B64FCB230B> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8e71a000 - 0x7fff8ecfefaf libBLAS.dylib (??? - ???) <D62D6A48-5C7A-3ED6-875D-AA3C2C5BF791> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8ed35000 - 0x7fff8f150fff com.apple.SceneKit (2.0 - 124) <9E331DDE-BDF4-34C5-A8F9-E7F12ADBB785> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 7
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 7683069
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=172.9M resident=111.5M(65%) swapped_out_or_unallocated=61.3M(35%)
Writable regions: Total=51.6M written=1620K(3%) resident=2556K(5%) swapped_out=0K(0%) unallocated=49.1M(95%)
REGION TYPE VIRTUAL
=========== =======
CG image 4K
CG shared images 96K
MALLOC 40.7M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 84K
__CI_BITMAP 80K
__DATA 17.1M
__IMAGE 1256K
__LINKEDIT 47.1M
__TEXT 125.8M
__UNICODE 544K
mapped file 20.7M
shared memory 312K
=========== =======
TOTAL 320.4MJust ran into the same problem suddenly - checked /System/Library/PrivateFrameworks/DiskImages.framework/ and in the Versions folder there was a bad symbolic link of Current to a non-existent folder D. The only version was in a folder named A, so in /System/Library/PrivateFrameworks/DiskImages.framework/Versions/ I did the following:
sudo rm Current
sudo ln -s A Current
then cd .. to /System/Library/PrivateFrameworks/DiskImages.framework/ and
sudo rm Resources
(which was now a bad symlink to the previous /System/Library/PrivateFrameworks/DiskImages.framework/Versions/Current/Resourc es/), and then created a new symlink:
sudo ln -s Versions/Current/Resources/ Resources
Went and tried to mount a .dmg image and it was successful, and could also run Disk Utility again.
I have no idea why the /System/Library/PrivateFrameworks/DiskImages.framework/Versions/Current symlink was pointing to a non-existent "D" folder, or what process did it, but this fixed the problem.
nb: Booting into Recovery Mode and running Disk Utility from there, repairing the disk and permissions did nothing to solve the problem, had to do it manually. If there was more than one version folder, you would have to determine which is the correct one to link Current to. -
.dmg files open disk utility. Can't install new software
For the last few months I've not been able to download and launch disk images (.dmg files). Instead of a dialogue asking if I want to launch the downloaded file or some other natural step in launching the disk image, I hear the hard drive boot as if I'm restarting the computer, and disk utility opens.
Disk utility sees the image and its path clearly, but shows the status as "Not Mounted." When I control click on the .dmg file, disk utility is the only app shown to open it, and in the main applications directory there is no obvious choice to mount the disk image.
This has happened twice when apple service folks ask me to download their app to view my desktop actions, and after some frustration they just give up and talk me through solutions the old fashioned way. One of them mentioned that I might be missing a certain script, but neither was willing when asked to help me solve the problem. Another asked that I try opening it with Safari (?) but like many apps it was greyed-out when I access the applications directory as mentioned above.
I'm running 10.5.8. Thanks for any tried and true solutions as I'm now not able to download and install various software (the latest upgrade of Skype for example) and this is clearly a critical problem.
Thanks,
JosephI just solved this myself, having clicked on a related "More Like This" link after I posted...
After double clicking the .dmg file in my download directory and automatically launching Disk Utility, I selected the .dmg disk image in the left-hand column. I then clicked over to the "Restore" tab in the top-center of the Disk Utility panel.
In the upper row of control buttons, I clicked the "Open" icon. This was not an obvious choice because it is small and "Open" is not the function I was seeking. If you roll-over that icon it says it is for mounting or unmounting a disk.
The disk image then mounted on the first try AND once it was mounted the "Open" icon name suddenly changed (greyed-out) to read: "Mount." A bit of an odd and elusive process but much easier than other more invasive procedures (like "repairing permissions") to recreate that auto-mounting capability I had lost... -
Unable to leave Disk Utility / no Startvolume
Hi,
two months ago I (who always have been a Windows user) bought the new MacBook Pro Late 2014 (15",16GB RAM,i7), in the setup process the first problem occurred.
I enabled FileVault, but I stuck after a few minutes. After ca. 20mins the encryption process stopped with a kind of black screen, which disappeared after a few seconds. Since then the process was "paused" and FileVault was the application with the highest battery consumption.
Therefore I decided to do a fresh install of Yosemite, disableing FileVault this time and loading my TimeMachine backup later.
I booted and pressed cmd+r to open the disk utility and I selected "Install Yosemite", verifying my software license (?) failed the first time, but then it worked. The only problem now is that I couldnt select Macintosh HD to install Yosemite on it, the only available partition is Recovery HD (locked). Then I tried to install from my backup. Same problem here, I could select my backup, but at the next step there was nothing to install it on or a error message popped up. Next I tried to normally boot the Mac, but it couldnt find any startvolume. I checked the partition with the diagnose tool (dont know the English translation). Everythings seems to be fine, but I cant to a lot with the Macintosh HD partition because most of the options are greyed out or not available.
Any help would be nice.
Thank you and have a great day.Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems & your concerns. It's what you paid them to do. -
When I now try to launch Disk Utility it immediately fails to launch. I know it has not been deleted. I tried to copy it from my PowerBook and place it in both applications and library but it won't open and gives a message that it is not compatible with this platform. I had previous problems that were corrected by an Apple qualified technician and it had worked after that. I tried to access it to repair permissions after a rather long period of not opening it (DU). How can I get it to work again? Thanks.
Reinstall the 10.5.8 COMBO update, repair permissions, and restart.
-
I want to partition an external drive for OSX and PC. Went to Disk Utility but Partition is not an available option.
Why not? does the partition tab not exist?
-
Can't open disk utility at startup, can't format new hard drive
My hard drive on my 2011 macbook pro recently went out, so I purchased a new one. I plugged it in internally and brought up disk utility in internet recovery, but it didn't recognize the drive. So I tried using an external hard drive reader, but now recovery mode can't be accessed at all, whether I press option or command r after startup, it still gives me the same gray folder with a question mark icon. Is my recovery mode damaged, and is that possible to fix?
You can use an external USB disk/flash drive which has Recovery (or a full OS - requires a 16GB disk space on a USB flash or a JHFS+ partition with the OSX) on it. Boot from that recovery USB drive. if Internet Recovery worked once, the MBP is already capable of repeating it. It requires an Ethernet or WiFi connection. If neither is available, or is spotty, Internet Recovery will not work. Can you try Internet recovery via Ethernet cable, if all your previous attempts have been via WiFi?
If the drive is not recognized when plugged into the internal SATA bus, either a cable is not plugged in properly (the replacement drive never showed up successfully as per the OP even once, or the drive is DoA). It should be tested externally. Pulling the drive out and putting it back is fairly easy in the 2011/2012 MBPs. The cable could have been damaged during the replacement. The non-drive end of SATA/IR Sensor cable on the main logic board could be loose or damaged.
If you have a external cable SATA-to-USB or SATA-to-FW (very unlikely), format the new drive using a different PC/MAC to make sure it is not DoA. What brand/model is this new drive? Is it an SSD? It may require a FW upgrade.
If there is a second MAC available, a Target Disk Mode boot (press T while powering up the mac with the new drive) may allow the second working mac to format the new drive via Disk Utility. -
Unable to use Disk Utility to repair disk.
Hi all
I have been having some problems trying to transfer movies from computer to my iPod. Someone just suggested that I use Disk Utility to verify disk permissions, as well as the disk. I was able to verify disk permissions and repair them. Noticed the some had something to do with iTunes, so that might fix my problem with transferring movies to my iPod. I then tried to verify the disk, but I got the following error "Error: The underlying task reported failure on exit." Also this program shows that the following "Checking volume bitmap.
Volume Bit Map needs minor repair
Checking volume information.
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair"
The <Repair Disk> button is not darkened, but is grey, such that is not an option. Any other way to repair this disk.
Thanks
MichaelThe startup drive can only be repaired from another drive.
You have to boot from the install disk.
To do this: Insert the Install Disk 1 into the drive and then select Restart; when you hear the chime hold down C key until the apple logo appears.
This will take you to the installation software, but you do not want to install.
Select your language, then go up to the top menu bar to Utilities in 10.4 and navigate to the Disk Utility application.
Select the start up drive, then go to the First Aid pane where you can click on Repair Disk.
If it finds errors, repeat the process until it reports no errors.
After these repairs, quit the application, and restart normally.
Once restarted normally run Repair Permissions from the Disk Utility application found on your hard drive in Application/Utilities. -
note: I have not done the extended hardware test yet.
Can we assumed that the Disk Utility you used was not on your hard disk? If it was on the hard disk you can ignore most of the advice here and we should start again.
I am am a retired Electrical Engineer with many years electronics and IT experience and advise that whilst it is likely that the hard disk has failed and may never work again this may not necessarily be the case.
Do you normally hear or feel the disk running and has this changed?
Have you moved, dropped or hit your Mac while the disk was rotating? - never good for disks.
Even if the disk is not rotating it may not have failed - there could be an imperfect connection, damaged pcb track, a Mac electronics failure such as disk power etc.
The disk could be working mechanically and there could be a break in the data route to or from it etc.
Getting at disks inside some Apple assemblies can be tedious but probably not as bad as you may think - Google for instructions and pictures.
Much may depend upon how important information on a troublesome disk is. Even with a totally dead disk 90% of data can normally be extracted - ocasionally I have been lucky enough to do this at home - a few years back several experts were offering to to this for about 1,000 USD.
Trying the disk in another enclosure was good advice.
You could try gently moving your powered up Mac to see if anything changes.
It is technically possible for a software (unlikely as issue still exists booting from DVD I assume) or firmware issue to cause your symptoms so it might be wise to try every type of reset you can find before going any further. Firmware normally resides within the electronics - it often affects booting and power supplies etc.
Good luck.
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