Unable to open email attachment, videos, pictures

I am unable to open any email attachments and pictures/videos. Is there a setting the phone need to be on to do this?

Hi Anie1015,
I know how important it is to retrieve your emails on your device. Let's make sure that all the settings are correct. Please go to Settings> Mails, Contacts, Calendar> Turn on Load Remote Images. Let us know how this works out for you.
NidiaA_VZW
Please follow us on Twitter @vzwsupport

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TS3276 Unable to open email pictures and videos

Unable to open attachments and video on received emails What am I missing?

Hi Anie1015,
I know how important it is to retrieve your emails on your device. Let's make sure that all the settings are correct. Please go to Settings> Mails, Contacts, Calendar> Turn on Load Remote Images. Let us know how this works out for you.
NidiaA_VZW
Please follow us on Twitter @vzwsupport

Unable to open email inbox or files. screen changed suddenly last night. got some message about patch not being applied. i have the patience of a gnat and have no clue how to fix this issue. HELP! in English

I'm running Mozilla-firefox on a Lenovo laptop. Last night the screen changed suddenly. brief alert about patch. unable to open email inbox to read/send emails. logged off thinking all would be right by morning. today, can access internet, google, etc, but unable to open email inbox. plus the listing of the various yahoo accts has changed the sequence order. please help. i depend on my email for my livelihood. i can read emails on my blackberry so the issue is not my internet provider.

In the patch 29, it is
function encode_attachment(str) {
var c, i, s = ''
for (i = 0; i < str.length; i++) {
switch (c = str.charAt(i)) {
case ' ':
case '#':
case '?':
case '%':
s += NN ? '_' : escape(c); break
default:
s += c
return s
NO issues seen, Able to open attachment which has space in the file name.

I can not open email attachment which is sent from a swann dvr using apple mail since i upgraded to Yosemite ,has anyone got a fix ? the file format is _mnt_tmp_

i can not open email attachment which is sent from a swann dvr using apple mail since i upgraded to Yosemite ,has anyone got a fix ? the file format is _mnt_tmp_

Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!

Unable to open email attachments

Unable to open email attachments

Here is a similar problem:
https://discussions.apple.com/message/23746619#23746619
Winmail.dat files are attachments sent by Microsoft mail applications (Outlook, Outlook Express or Exchange) on a proprietary format called TNEF (transport neutral encapsulation format). Try this tool to open it - Winmail Viewer.
<Link Edited By Host>

Cannot open email attachments

Just got a new Tour because the original one had trackball issues. I uploaded everything to my new tour and re-setup my email. Since then I have been unable to open email attachments. This is the error message I have been getting: More request cannot be completed. Service book information not found. I have also not been able to receive calendar requests. Please help
Solved!
Go to Solution.

For both issues, resend your service books.
Do this:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Unable to Open Emails

I am unable to open emails on my Droid Charge. I get a message saying that emails won't open because of firewall settings. I have a yahoo email account using the default email client.
Any help would be appreciated.
Thanks in advance...

Did you download a firewall/security app on your phone? If yes check the settings or remove the application.

BB9930 Unable to "Open" Email

Currently have access to my company's email via an Enterprise Account established. While emails continue to show up on my BB9930, for some reason I am unable to "open" emails so I can read the content, reply/reply all or forward; either via tapping on them or using the menu option. Interestingly, I am able to "Delete" them, and also am able to "open" calendar meetings. I HAVE NO ISSUES in receiving emails; my BB9930 is syncing up correctly with my corporate email account. ALSO, I can recieve/read/reply to Instant and Text Messages. I have gone through all Options that are available in my phone, thinking I might have pressed a particular option that "turned off" somehow my reading/reply/forward capabilities on emails, but no luck. Any help will be appreciated.

Hi rhernand00:
Thanks for the detailed information about your issue! It sounds like your provisioning on the network end and on Blackberry's end is correct. We can determine this by the successful connection to the email server and the ability to receive calendar appointments. If there were a problem on the network provisioning end, you wouldn't be able to set it up at all. There is likely a server setting that needs to be altered, and a call to you IT department may be necessary.
If you want to set up your Enterprise email connection from scratch, you would need to wipe the handheld first. Instructions to Wipe 9930. If I were in your shoes, I'd give a call to your IT department first, and if they are unable to resolve it, try the wipe.
Let us know your results when you have the time.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport

How to download email attachment video file or document file

Hello
i am unable to download MP4 video file from my gmail account to my Iphone6 plus.
When i just press on email attachment it plays on line but no option for downloading
only Open,Add in reading list & Copy options showing
Do you have some solution for this

Hello jlremington and welcome to the forums
Depending on the email integration type and software running on the device
will determine if you are able to use this feature. Can I get the version
of software that is on the device? This can be found under Options -
About. Also what type of email account are the messages coming
from? Are you using a BES account or BIS account? If your are using a BIS account what type of
integrations are you using? POP, IMAP, OWA, Gmail, Yahoo, Hotmail etc…
Message Edited by SmoothRider on 07-14-2009 02:32 PM
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Tiger 10.4.11-Can't open email attachment

Received an email attachment jpg (777 KB) which was clearly visible in the message window as well as when I opened the attachment itself -so no problem. However I needed to have some alterations made to this file (business card)
I duly received two consecutive attachments, which were the alterations to my business card (the 777 KB file.
These two files were now 1.3 MB and 1.4 MB in size, they appeared in the message window as large black images (nothing visible) which I was unable to open.
As I did not know the problem, suggested to the sender to perhaps reduce the file size, as I was able to open the original file. The sender re-sent the re-sized file now reduced to 744 KB, similar in size to the first one, again appears as a large black image.
Now we are at a stalemate, the sender says he has four computers and the images appear fine on all four, so is now suggesting the problem is with me or my computer. I have had no prior problems opening jpg files, so suggested he send me a pdf to enable me to check the alterations, I'm still waiting for that pdf!
Can someone please help! Is there something i can do? or is it up to the sender?

Care to forward one to me to see what's up? If so, you're the only one that can see your eMail in your profile.
Or you can cantact me (PM or Email), by joining my site...
x704.net/bbs
Or an older version of GraphicConverter to open most any picture filet...
http://www.lemkesoft.com/

Why can't I take email attach. videos and put them into dropbox or somewhere to save them?

I am using an ipad 4th generation, version 7.0.2, IOS 7.1.2. Memory 16GB, processor dual coreA6X.
My problem is: recently my daughter sent emails with video attachments of my granddaughter swimming.
They came as 3MP and easily opened. I now would like to get them off my email and I'm unable to do so. I
have downloaded both dropbox and power photo to put them in but I haven't been able to. Both say tap the file
and a drop down with "open in" will show. I only get open, copy, open in new tab. I have tried everything that I
can think of. I am not computer literate at all. Please help me out. Any and all ideas will be appreciated.
Thank you all very much, Connie

LIzdance40,
thanks you you for a reply so fast. Yes I'm using Safari gmail. I will see if I can use your idea to fix my problem. Connie

I have an album of 30 videos, and recently am unable to open those individual videos. Any ideas?

I have an album containing many videos and recently am unable to open those files. I used to double-click and the video would start; now it shows the picture only. Any ideas??

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when you try to play a video in iPhoto?
can you play the video from outside of iPhoto with QT Player?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
Download and install QuickTime Player 7 for Mac OS X v10.6.3 or later and try playing the videos again.
OT

Adobe unable to read email attachment

I want to know how to get adobe to read my email attachment. Adobe reader says it is either not a supported file type, or that the file has been damaged. What do I do?

Hi Pat. The one that is opening is an email opening in wordpad or docx. The other three don't seem to open right away. I have to go through adobe. They are doc. All four from a distance appear to be microsoft word documents. I don't understand about the file association being correct or not. They all look similar, but apparently one is different and opens while the other word documents do not.

Opening email attachment in an iPad app

I am having trouble opening an email attachment in an iPad app. How can I get the app I want to use to come up in the list of apps available to be used.

IIRC, there is no way to manipulate which apps can be stored in the Open In window. Certainly, I might be wrong about that. The last app that you used in the Open In window should move to the top of the list the next time you use Open In.
You are swiping the Open In window to get to the next selection of apps available - correct? Another option is to open the PDF in any other PDF app that you have, and from there send it to Idea Flight with the open in option in the PDF app that you use. For instance - open the file in Adobe Reader and then send it to Idea Flight.

Unable to open BBC news video

On the BBC website I try to open news clip videos but it informs me I do not have the latest adobe software. I then download it but it still comes up with the comment 'unable to view as you do not have the latest version of adobe flash'. I can view the ITN news clips, You Tube and MSN video clips. What am I doing wrong?

Hi glspaobidos,
Please let me know what OS and browser are you using.
You might want to refer to the KB Doc :
Windows : http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html
Mac : http://helpx.adobe.com/flash-player/kb/troubleshoot-games-video-audio-flash.html

Unable to open email attachment, videos, pictures

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