Unable to open ESR and IB

Dear Experts,
I am unable to open ESR and IB in the PI portal.
When I click on the link for ESR or IB, I get the message "Unable to download application".
The actual error is "JNLP file truncated after 10k".
Exception
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://XXXXXXXXXX:50000/dir/directory/com.sap.xpi.ibdir.client.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Console
#### Java Web Start Error:
#### Unable to load resource: http://XXXXXXXXXXXX:50000/dir/directory/com.sap.xpi.ibdir.client.jar
Versions
PI version      - 7.1
IE version      - 10
JRE version   - 7 update 60 (32 bit)
Terminal OS - Windows 7 (64 bit)
Server OS      - Unix
Resolution Steps Tried
I have tried Java versions Java 1.6 update 45, Java 1.6 update 35, Java 1.6 update 21 but none of them have worked.
I have tried setting the JAVA_HOME environment variable but it has not helped.
I have tried deleting the temporary internet files, clearing the browser cache memory, clearing the Java cache memory but none of them worked.
I have tried selecting 'Direct Connection' in JAVA Control Panel -> Network Setting
Any help will be much appreciated.
Thanks in advance.

Troubleshooting PI ESR and Integration Builder Logon Issues - Process Integration - SCN Wiki
Try restoring the archives and see if that helps..
-> Administration
-> Repository/Directory (tab)
-> Java Web Start Administration
-> Restore Archives and Generate New Signature

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Unable to open ESR and IB

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