Unable to open file in browser (Microsoft Word Web App, PDFs, etc) after updates

We just updated with the recent updates, and now are unable to open any documents in the browser in IE. We are using version IE 11. This is not an issue in Firefox or Chrome. Does anyone have any fixes to this? This seems like some sort of compatability
issue, but we are running our browser in compatability mode.
Our temporary fix is just to have documents open in the client program, but this really isn't as convenient.

etoile, can you check the ULS logs on the OWA server at C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS\, reproduce your error, and see what is captured in the log?
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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Error: Microsoft word web app -Sorry we ran into a problem - IE 11

Hi,
I am using Windows 8\Office 2013 32bit\IE 11.
When opening word docs in SharePoint 2013, the Word Web App shows the error "Microsoft word web app -Sorry we ran into a problem" and does not open the file.
SharePoint site is a http one. The document is getting opened in IE 9 (checked in different machine).
Excel also displays an error, but opens the file.
How to fix this?
Thanks

Hi ,
Have you checked the related uls log when this issue occured?
In addition to Fabio's suggestion, please also check the following post discussion and troubleshooting article, see if they could help.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/f7be5f88-8c98-464e-8596-60956b5e98fd/sharepoint-2013-office-web-apps-problem-unable-to-openviewedit?forum=sharepointgeneral
http://technet.microsoft.com/en-us/library/ff431687.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support

Staroffice 8 update 6 - unable to open files witten using Mac-Word

Hi,
after installing the product update 6 any attempt to open a file written using Mac-Word in so-writer fails. Is my installation wrong? Or is it a new bug in SO 8? And: Is there a workaround?
Trying to open the same files in Openoffice 2.2 works fine.
Thanks,
Reiner

Monday 30 April 2007
From your description, the only thing I can think of is that SO8 comes with Mastersoft filters for MacWord up to version 5.1. It may be possible that SO8-PP6 is reading something in the file header and trying to open the file using the Mastersoft filter. OOo does not have the filters.
To test I would try to open the file making sure to select the filter to be used, rather than using auto open.
Phil

Can not open file download prompt in portal web app.

Hi folks,
I am migrating existing Struts app into portal web app and currently stuck on the following problem.
In existing app, Struts action calls servlet that generates excel file, sets response headers:
response.setContentType("application/vnd.ms-excel");
response.setHeader("Content-Disposition","attachment;filename=thename.csv");
that brings up "file download" prompt window.
In portal app, the same code writes excel file content into browser window instead of the prompt.
Has anyone had to deal with similar problem? Any help will be greatly appreciated.
Alex.
Version of portal used is 8.1 SP5
Struts - 1.1

Problem is resolved. For those who might be interested - specifying redirect=true on forward to servlet did the trick.

Microsoft Word Web App - Sorry, we ran into a problem

Hi,
I have seen a lot of articles with similar error, however none articles seems to answer my problem.
In my environment I'm getting the following error when I preview word documents. (both .docx and .doc). All other office file formats are working without fail.
There is no error in my ULS logs.
The document preview is working fine and also editing documents within my browser is working fine.
I'm using SharePoint 2013 (on premises) with IE10 (10.0.18). (From my client machine using Chrome works fine)
When I do the same from the SharePoint server in the farm running IE11 (11.0.10) then all works fine.
my default zone(and only zone) is using https.
Additonally: There are multiple applications running on this farm only one application seems to have this problem. The main difference is that the failing application runs FBA. I can't imagine however that FBA is the problem here (maybe part of the problem?)
as it's working in Chrome and on IE 11 on the servers.

Hi Pieter,
Thanks for the sharing and have a good day.
Regards,
Rebecca Tu
TechNet Community Support

"Unable to open file" error when running system report in HFM

I've installed and configured EPM System 11.1.1.2 for HFM and I've created sample application COMMA.
Next, I'm trying to run sample Journal or ICP Report (for example, sample report named "Journals"). But system gives me an error like this:
+Unable to open file C:\Hyperion\products\FinancialManagement\Web\HFM\FileTransfer\{C9841217-2F8E-4D67-80EE-C23D2720EF87}.FTR\JOURReport7_821239018.+
Error Reference Number: {1998AD6B-2CAA-4C04-B4BB-83909C175257};User Name: admin@Native Directory
Num: 0x80040237;Type: 1;DTime: 09.06.2009 14:30:53;Svr: TESTESO1;File: HFMActionsExecution.cpp;Line: 2236;Ver: 11.1.1.2.0.2207;ExErr: It is an error to mix objects from different versions of MSXML.;
Num: 0x80040237;Type: 0;DTime: 09.06.2009 14:30:53;Svr: TESTESO1;File: HFMActions.cpp;Line: 72;Ver: 11.1.1.2.0.2207;
Num: 0x80040237;Type: 0;DTime: 09.06.2009 14:30:53;Svr: TESTESO1;File: HFMCESAction.cpp;Line: 28;Ver: 11.1.1.2.0.2207;
Num: 0x80040237;Type: 0;DTime: 09.06.2009 14:30:53;Svr: TESTESO1;File: Actions.cpp;Line: 291;Ver: 11.1.1.2.0.2207;
How can I fix this error?
Thanks in advance!
Edited by: Alex Lasker on 09.06.2009 9:49

For the benefit of anyone who experiences this error in IIS7, the IUSR_xxx user no longer exists. You must grant permissions to "IIS APPPOOL\hfmAppPool" instead (select the local machine as the "Location" if Windows Explorer complains).
Similarly, for the benefit of those who get the error in HFM 11.1.2.1, security must be applied to the Oracle\Middleware\user_projects\product\FinancialManagement\Web folder.

Word Web App can't open a document (corruption) but Word Desktop can

Hi,
My team and I are currently working on integrating a custom WOPI-Host and everything is going pretty good. While testing out different documents that will be used in the system to see the supported features and the reaction of Word Web App we found
a document that is problematic.
First things first, we took a document that was in Word 97-2003 version (.doc) and converted it in Word Documents (.docx). We had to actually use the Word Desktop Convert functionality because using "Save As" wouldn't work. We found
out that the document had Custom XML Data which was the reason that the "Save As" didn't work. So we did 2 version of the document in docx version. One that kept the Custom XML Data and one that didn't have it.
Now when we try to open the documents in the Word Web App, both trigger the same error: "Sorry, Word Web App can't edit this document because it appears to be corrupt.". What I don't really understand is that I can open them in the Desktop
version of Word without any problems. Also, if it was simply the Custom XML Data that would prevent Word Web App to open the document, how come the version of the document without these Custom XML Data is still considered corrupted by the Word Web App.
If needed, I can send the documents in question (probably by email since I don't see an option to attach them to this question).
Thanks,
Patrick Racicot

Hi,
I understand you can't open the Word documents from Word Web App, but may I know how you converted them? What is that "Word Desktop Convert functionality"? Would you please detail the steps of the conversation?
When you try the "Save As" method, any prompt or error? Can you keep saving just ignoring the error?
Before the conversation, I suggest you try removing the hyperlinks in the original .doc document, then convert the document to .docx format, check if then it can be opened from the Word Web App.
Feel free to post back to provide more information.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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HT4796 I have made a file using the Pages app.I mailed it to a friend.When she tried opening the same file on her pc at home , It did not open.Please help me as to how to open the file in the Microsoft word format on her pc.

I have made a file using the Pages app.I mailed it to a friend.When she tried opening the same file on her pc at home , It did not open.Please help me as to how to open the file in the Microsoft word format on her pc.

Send it as a PDF.

I have pages on my MAC, friends cannot open. How do I save a file so a Microsoft Word user can open it?

I have Pages on my MacBook Air, friends cannot open when I send as an attachment to an e-mail. How do I save a file so a Microsoft Word pc can open.

Welcome to the Apple Support Communities
Pages documents can only be read on another iPhone, iPod touch, iPad or Mac with Pages installed. To make a document compatible with Microsoft Word, you just have to export the document.
To do that, just open the document with Pages, and then, go to File menu > Export > Word, and after exporting that document to Word format, just send it

Word Web App cannot open this document due to an unknown error. If the problem persists, try opening the file in Microsoft Word.

Word Web App cannot open this document due to an unknown error. If the problem persists, try opening the file in Microsoft Word.
Can anybody pls help me how to resolve this for which got strucked !!!!
Cheers !!
Praveen
Thanks in Advance !!! Cheers !!! Praveen

Hi Satheesh,
Thanks for quick Reply !!!
can u pls have a look that the below are Log Errors am getting .
Pls suggest me how to resolve that the all the services are in the running state only ,
1. Could not find default ServiceProxy or it does not implement
IWacServiceApplicationProxy.
2. Default service proxy not found while trying to get setting
WORDVIEWERSILVERLIGHTONLY.
Rgrds//Praveen
Thanks in Advance !!! Cheers !!! Praveen

Content server - unable to open file

Hi,
For Linux based Content server 6.4 installation we are experiencing the errror as unable to open, display the saved DMS original fiiles.
The CS server URL test, RSCMST tests are all green.
The DMS authorizations are correct. We are able to save DMS files on content server. Only while in display mode CV03N it is showing error as unable to open file. We have checked DMS settings which are ok.
Request you to let us know where to trace the error.
Thanks.
Anirudh,

Hi,
The error is
Component New Microsoft Office Word Document 111.doc error text - No Such flie or directory
Repository Z_DMS_X cannot be addressed from the front end.
The CS is installed on Apache server, the users are on windows. The AdminSecurity is set to 0.
BR,
Anirudh,

Error 'Unable to open file' when downloading SAP Query to Excel

Hi all
I'm running a SAP Query which is set to download straight to a spreadsheet (Pivot Table / Microsoft Excel). Intermittently it does not work - apparently at random (at least, I've can't recreate the error at will).
It does one of the following:
- Works ok, and creates the pivot table
- Gives an Excel error message 'Unable to open file', then returns to the 'save the data in a spreadsheet' popup when enter is pressed on the error.
- Does not issue error message, just goes to the 'save the data in a spreadsheet' popup.
In the last two cases, the excel pivot table sheet is not created.
Has anyone seen anything similar, or have any idea as to what is causing the problem?
Any help gratefully received!
Not urgent as I've found a way round - further testing seems to show that I don't get the error is Excel is already open - but in the past I've run many SAP query downloads without needing to open Excel first. I suppose it's possible that this is just something to do with the Excel setup at the user site
Message was edited by:
E Gregory

Hi,
Ensure that file name with same name and in same path should not be open while saving the data.
Award if it helps.
Jogdand M B

REP-110: Unable to open file

9iAS report server has been configured.
There is Infrastructure & Business Intelligence Forms home is on same server.
When i try to run the demo url from web browser :
http://<FQDN server>:8888/reports/rwservlet?destype=cache&desformat=PDF&report=Inventory_Report.rdf&userid=scott/tiger@iasdb1
its giving the error as:
REP-110: Unable to open file 'Inventory_Report.rdf'.
REP-1070: Error while opening or saving a document.
REP-0110: Unable to open file 'Inventory_Report.rdf'.
Tried giving full path also But No Luck!
The file is existing in the proper given path with required permissions.
Can somebody help me.. If any configuration related help, path setting ??

I have had issues with reports failing to run. My solution was to change settings on the Report App server. I changed the engine parameters to:
initial engines=2
maximum engines=5
minimum engines =2
maximum job before shutdown (englife)=1
maximum idle before shutdown=30
JVM Option= -Xms512m -Xmx512m
When in the report App server, you should see a page with settings similar to above. Make sure you try these settings in the test environment first (you can change them around then to see what works best).
Edited by: E Slazyk on Nov 20, 2009 3:03 PM

Unable to convert Microsoft Word doc. to PDF in Words (there is no response)

Unable to convert Microsoft Word doc to PDF in Words (Does not respond) or Create PDF from a Word doc. in Adobe Acrobat X Standard 10.1.1 with all updates installed. I receive apop-up saying "Missing PDF Maker Files: Dou you want to run the installer in Repair Mode" I have done this several times. I have un-installrd and re installed the program twice. Still does not work. I'm running Windows 7 Home version and Microsoft Office XP 2002. This is a brabd new Acrobat program right out of the box. Suggestions Please.

In WORD 2002, I believe you can only print to the Adobe PDF printer. I think that WORD 2003 is the first compatible with AA X. Check out http://kb2.adobe.com/cps/333/333504.html.

How do I send my pages attachment so that it will open for those with Microsoft word?

How do I send my pages attachment so that it will open for those with Microsoft Word?

Hi Victoria,
Pages does not run on Windows.
Word cannot open a Pages file.
If you want someone without pages to be able to open your attachment, you will have to send it in a format openable on the recipient's computer.
If the recipient needs only to read the document, the most universal format is pdf. To send a pdf copy of your file, press command-P to open the Print dialogue, then click the PDF button and choose email PDF. This will open a new message in your default email client and attach the pdf file to that message.
If the recipient needs to be able to edit/change your document, and has MS Word, then either Save a copy as a Word file or go File > Export and choose Word as the file format for the export.
Be aware that MS Word does not support all features of Pages (and vice versa), and that formatting of the document may be affected by font substitution if you use fonts that are not available on the recipient's machine.
Regards,
Barry

Unable to open file in browser (Microsoft Word Web App, PDFs, etc) after updates

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