Unable to open files since update

Question

I recently updated Adobe Acrobat and am now on version 11.0.9. Since the update, I have problems opening up pdf files. If I double click on a file or right click on the file and select Open with Adobe, 90% of the time, it won't open. Nothing happens. I do not get an error message. Adobe Acrobat never opens up. It looks as if I never clicked on the file. There is no response at all. 10% of the time it opens properly so if I keep double clicking or right clicking, it usually opens eventually. This happens whether the file is on my desktop or an attachment within an email. If I open Adobe Reader and then open the file within Adobe reader, it opens properly every time. I've tried uninstalling and reinstalling the reader, but that made no difference. I've also tried repairing from within Adobe, but that made no difference, either.
I've also noticed that if I go to task manager when I'm having the problem, that Adobe is not an open application. But under processes, AcroRd32.exe is listed multiple times. It is as if it's trying to open Adobe but failing. I've ended the processes manually from within task manager and also tried rebooting but that does not fix the issue.

Answer 1

I had the same issue. I'm running Windows 7 and compatibility mode for this Adobe version defaulted to a Windows XP package version. Here is what I did to fix:
Right click on the Adobe program icon
select Compatibility tab
under "Compatibility mode", check box and then select your current configuration